Salesforce Associate Architect at a tech services company with 51-200 employees
Real User
Top 20
2024-10-07T09:53:00Z
Oct 7, 2024
We implemented a maintenance app for contractors. Within the Experience Cloud portal, contractors could log in, raise work orders for maintenance requests, and manage those tasks through the portal. Internal users can see specific actions based on criteria such as a request's status.
We are currently working on an Experience Cloud site. It is one site that you can create using Salesforce. It is a normal site where users can log in using their credentials. Their users, such as customers or partners, can process something on their own. It is independent of complete Salesforce. While the database is linked to Salesforce CRM, it remains an independent site with an independent URL. The URL can be changed, and it can be used anywhere. Any support team can use it, for instance. They can log into the site, enter the credentials, and perform some process or request. Those actions can be done using Experience Cloud.
Find out what your peers are saying about Salesforce, Zift Solutions, Channeltivity and others in Partner Relationship Management (PRM). Updated: October 2024.
What is partner relationship management? PRM is a set of software and strategies that businesses employ to facilitate relationships with those who sell their products and with whom they collaborate on marketing initiatives.
We implemented a maintenance app for contractors. Within the Experience Cloud portal, contractors could log in, raise work orders for maintenance requests, and manage those tasks through the portal. Internal users can see specific actions based on criteria such as a request's status.
We are currently working on an Experience Cloud site. It is one site that you can create using Salesforce. It is a normal site where users can log in using their credentials. Their users, such as customers or partners, can process something on their own. It is independent of complete Salesforce. While the database is linked to Salesforce CRM, it remains an independent site with an independent URL. The URL can be changed, and it can be used anywhere. Any support team can use it, for instance. They can log into the site, enter the credentials, and perform some process or request. Those actions can be done using Experience Cloud.