What is your primary use case for SolarWinds Hybrid Cloud Observability?

My main use case for SolarWinds Hybrid Cloud Observability is proactive monitoring, which allows the network team or the NOC operations monitoring team to know when there are downtimes or possible issues with a service provider's links or a branch. This capability helps us provide remediation actions long before major operational issues occur. When there are links down or degraded or there's a service issue, I come in the morning wanting to see the state of the network just by viewing one pane of glass. Therefore, I frequently create dashboards for monitoring and generate reports for management. I remember a specific time when we had complaints of slow links. In my current institution, we have over 500 branches, and we observed various complaints regarding slow links, prompting us to investigate the issue. Initially, complaints came in singly, and we escalated them to service providers. However, after analyzing the reports at the end of the day, we noted over-utilization on the ISP backhaul at the HQ, and SolarWinds Hybrid Cloud Observability provided this insight due to the frequent reports generated. We caught this issue and upgraded the backhaul links by engaging the service providers to change from 1 gigabit interfaces to 10 gigabit interfaces while ensuring proper negotiation. SolarWinds Hybrid Cloud Observability also helps us see the health statistics of devices. Recently, we picked up on high CPU and memory utilization on our internet routers using SolarWinds, which reported this through the SNMP credentials. We were able to raise a ticket with Cisco to solve the issue, making it another valuable use case for us.

We used SolarWinds Hybrid Cloud Observability for monitoring purposes. I was into server monitoring earlier. In that team, we had airline accounts and banking accounts. For server monitoring purposes, we used the HCO of SolarWinds for network performance monitoring and other tasks. This was primarily a monitoring job. When I was in the monitoring team, we had different sets of teams working in shifts. Everything was installed, and we were the operators. At that time, we handled network performance monitoring, server application monitoring, database observability, log management analysis, cloud infrastructure visibility, and other insights.

After joining Accenture company, I have been directly using SolarWinds Hybrid Cloud Observability for monitoring purposes for all network devices. We are using SolarWinds Hybrid Cloud Observability for network purposes to monitor network devices such as Cisco and firewall equipment. We use SolarWinds Hybrid Cloud Observability to monitor our network devices such as routers, switches, and firewalls. For example, if a router CPU or interface utilization goes above the threshold, SolarWinds Hybrid Cloud Observability sends an alert. We then check the device's status, review performance graphs, and identify what's causing the spike, such as high traffic or a faulty interface. This helps us to take quick action before it impacts the user or they lose some connectivity on the interface. Apart from monitoring network devices, we also use SolarWinds Hybrid Cloud Observability to track our performance, check application health, and review traffic trends. It helps us quickly find the root cause of issues by showing details, metrics, and logs in one place. We also use it to generate reports and share updates with the team. SolarWinds Hybrid Cloud Observability has helped our organization stay on top of network and system performance. It allows us to spot and fix issues quickly, reducing downtime and keeping us happy. The clear dashboard, alerts, and reports make monitoring easier and save our team a lot of time. Overall, it has improved efficiency and given us better visibility across both cloud and on-premise environments.

I work day-to-day on SolarWinds Hybrid Cloud Observability ( /products/solarwinds-hybrid-cloud-observability-reviews ). It covers network, server, storage, and networking.

The SolarWinds Hybrid Cloud Observability solution is primarily used by companies that need to manage their IT systems. It allows me to monitor different systems, servers, databases, and applications in one console, providing an all-in-one integrated control. This product helps me understand how all systems work, identifies problems that need to be resolved, and enables fast integrated alarms for different situations.

The primary use cases are for customers who require complete infrastructure monitoring. I mean IT infrastructure, which includes network devices, security devices, and server environments, whether physical, virtual, or cloud-based. The platform can manage any infrastructure component that needs monitoring. It's an all-in-one platform with all the necessary modules. For instance, server and application monitoring, network performance monitoring, and network configuration management are all part of it. It's a unified platform designed to monitor the entire infrastructure. Imagine monitoring the network infrastructure, the web server, and the database server. With SolarWinds HCO, I can perform database analytics, web server monitoring, and network infrastructure monitoring. AI capabilities come into play through correlation. For instance, SolarWinds HCO can identify high utilization on the interface connecting to the database server, indicating a lot of read-and-write operations between the front-end application and the back-end database. This correlation can help determine whether the network condition caused the server issue or vice versa. The AI continues learning and analyzing patterns such as CPU, memory, and network utilization spikes. If it detects a CPU spike first, it might indicate the server was at fault. If it notices a network spike, the network could be the issue.