The solution uses a coding language for process design that is specific only to this product. We would like to see this changed to something more universal.
We have used the same version for two years, however, now there's a new version, which solves a lot of problems. The solution we use that's from two years ago, has the ARIS Connect Server, the web application, and the ARIS client application. Some things you have to do in the clients, and you can't do them in the web environment. In the new version, though it's not installed by us, it's changed. You can do this. You can do almost everything in the web client. The difficulty that you have with switching between the two environments is solved in the new version. However, I haven't tested it yet. That said, that was one of the issues we had. It's a bit annoying that you have to use two environments in the older version.
There is a lot of complexity around licensing and that should be improved. The solution could include more integration with process mining and in cloud timing. ARIS has a process mining solution but it only runs from prime, not on cloud. That should be solved.
I recognize the product has areas for potential improvement similar to every tool.
The solution uses a coding language for process design that is specific only to this product. We would like to see this changed to something more universal.
We have used the same version for two years, however, now there's a new version, which solves a lot of problems. The solution we use that's from two years ago, has the ARIS Connect Server, the web application, and the ARIS client application. Some things you have to do in the clients, and you can't do them in the web environment. In the new version, though it's not installed by us, it's changed. You can do this. You can do almost everything in the web client. The difficulty that you have with switching between the two environments is solved in the new version. However, I haven't tested it yet. That said, that was one of the issues we had. It's a bit annoying that you have to use two environments in the older version.
There is a lot of complexity around licensing and that should be improved. The solution could include more integration with process mining and in cloud timing. ARIS has a process mining solution but it only runs from prime, not on cloud. That should be solved.