The product is pretty good at the moment, but I did not find anything that needs to be improved. The product does what it says it can do. The product has many features at the moment, so I can't pinpoint any features that could be improved in the tool. The product seems to offer everything that all the CCTV manufacturers can, like counting people and such related stuff. I think it is a pretty good product. I am happy with the tool's features, so I don't see anything that could be improved for the use case I have in my company. My company uses a pretty small system. If my company had a couple of thousands of cameras, then maybe we would have had some issues. For small-scale usage, the tool was perfect. I am sure there is a limit to the product's scalability, and because of this, I feel that it would not work well with a very large system. The scalability of the product for large systems needs to be improved. The only problem with the solution lies in the area of recurring yearly licenses, for which the solution does not provide any reminders to users stating that they need to renew their licenses. If you don't remember that you need to renew your license and it expires, you will lose access to your systems. There were no issues with handling a small number of cameras.
Nothing stands out to me in the product where I feel that a certain aspect or area needs to be fixed. It seems like a pretty solid product right now. Edge recording works just fine on the product. In the product, pulling the video is fine as long as you have enough bandwidth. The product doesn't currently allow users to change the resolution and frame rates of the cameras. From an improvement perspective, the product should allow users to change the resolution and frame rates of the cameras. In the portal, you can't change the resolution and frame rates of the cameras, though I believe you can go into the camera and change it. I don't understand the use of providing a solution to users as a cloud-based product without an option to make changes. If the product offers an on-premise version, then a lot of money can be saved since you can save a lot on maintenance. Products, like Avigilon Alta Aware, are server-based hardware, so you don't have to worry about having to update or worry about the software part or about Windows updates. If the server goes down, then you might get stuck because the product does not do the recording, but there is nothing to worry about since 50 TB of space might be available, which can easily cost you 15,000 USD, making it very expensive.
The product is pretty good at the moment, but I did not find anything that needs to be improved. The product does what it says it can do. The product has many features at the moment, so I can't pinpoint any features that could be improved in the tool. The product seems to offer everything that all the CCTV manufacturers can, like counting people and such related stuff. I think it is a pretty good product. I am happy with the tool's features, so I don't see anything that could be improved for the use case I have in my company. My company uses a pretty small system. If my company had a couple of thousands of cameras, then maybe we would have had some issues. For small-scale usage, the tool was perfect. I am sure there is a limit to the product's scalability, and because of this, I feel that it would not work well with a very large system. The scalability of the product for large systems needs to be improved. The only problem with the solution lies in the area of recurring yearly licenses, for which the solution does not provide any reminders to users stating that they need to renew their licenses. If you don't remember that you need to renew your license and it expires, you will lose access to your systems. There were no issues with handling a small number of cameras.
The user interface is a little basic. It could be more modern and make it feature-rich.
There is not much to improve. If there is anything to improve, Avigilon team is willing to help/fix what is critical.
The product needs to synchronize faster.
We had some issues with the motherboard. We called the support team to replace the motherboard immediately. The product also makes scan errors.
The tool is very expensive, making it an area of concern where improvements can be made.
Nothing stands out to me in the product where I feel that a certain aspect or area needs to be fixed. It seems like a pretty solid product right now. Edge recording works just fine on the product. In the product, pulling the video is fine as long as you have enough bandwidth. The product doesn't currently allow users to change the resolution and frame rates of the cameras. From an improvement perspective, the product should allow users to change the resolution and frame rates of the cameras. In the portal, you can't change the resolution and frame rates of the cameras, though I believe you can go into the camera and change it. I don't understand the use of providing a solution to users as a cloud-based product without an option to make changes. If the product offers an on-premise version, then a lot of money can be saved since you can save a lot on maintenance. Products, like Avigilon Alta Aware, are server-based hardware, so you don't have to worry about having to update or worry about the software part or about Windows updates. If the server goes down, then you might get stuck because the product does not do the recording, but there is nothing to worry about since 50 TB of space might be available, which can easily cost you 15,000 USD, making it very expensive.