What needs improvement with Bizagi?

The data in Excel that comes out after running the simulation is a bit complicated sometimes to interpret. It could be a bit easier just to give you an idea of the maximum time, minimum time, and average time since, currently, the tool does not offer so much granularity in the breakdown of time, work, or even the costs. The simulation could be a bit more easy.

Bizagi's UI should include shorter steps for documenting controls, documenting properties, changing some attributes in the object, and adding additional text.

In terms of improvement, I would like for Bizagi to improve the process for obtaining a paid license, ensuring prompt follow-up from the Bizagi team when I express interest. Additionally, enhancing data generation methods for easier printing and refining the file attachment and user interface to optimize usability.

The product does not have third and fourth-level process modeling. We have to publish the same process level as the main process. Only then can we go to the next process.

The product must make automation easier.

The tool is expensive and it should improve its pricing.

The solution could work faster on the cloud.

In general, I like Bizagi's integrations but one thing that I don't like very much is related to integration: we have to develop some connectors. On the one hand, it's good that they allow us to do that. For instance, I would need a connector that connects to a REST service and that uses client ID in secret. On the other hand, Bizagi doesn't provide that. They provide the means to develop a connector and use it, but they should implement this because REST services are among the most used protocols for web services. For instance, if an improvement to a process needs a REST service integration, it's bad for us because we have to go to .NET and Visual Studio to develop a DLL integration because Bizagi doesn't have a native REST service. We have to connect using walt. We then have to connect the DLL to Bizagi. That ability should be native. Also, the graphics could be improved a lot. Bizagi should not be a full BI system, but it should offer some options like a BI. It lacks nice graphics options. The reports have some limitations as well, but the graphics are worse.

The solution could be improved in the following ways: * From a developer's point of view, an improvement in the layout would make the UI better. * The way we interact with the data model could be improved. * Better definitions for Performers would be a welcome addition. * The ability to use proper code like C# or JS would be good because they currently have a hybrid type of code similar to JS.

We have migrated to the cloud, but there are a lot of issues while integrating with the cloud. There are a lot of things to improve with the cloud and reporting. We were previously working with on-premise solutions, and we had access to a lot of things, but with the cloud, they changed a lot of functionalities. Some of the things we know, but with some of the things, we are having difficulties. They have been working with apps. They have been launching new apps and widgets, but there are a lot of bugs in new functionalities, new widgets, and even new versions. That's an area where they need to improve.

One part of the university has changed its regular desktops to Linux. This is a weak point because Bizagi doesn't run on Linux. I would like the opportunity to run the software inside of Linux.

The solution's interface could be a bit more user-friendly and I would like to see more integrations with other Office products, not just Office 365.

Their multi-production is a little complicated, despite the fact that they now have Microdeployment. They have big versioning and small versioning, with the small one being the one that doesn't work very well. That is where I think it could be improved. The gateway through which it connects with other vendors, specifically RPA vendors, is one aspect that could be improved. There's a lot of analytics going on, and everything revolves around data. I believe it could be improved or have a way to improve the reporting or create a dashboard so that you can make decisions right there without having to rely on a third-party modeler. Also, improve the simulator that they have so that you can collect more data with the simulation tool.

Interface with the cloud. Integrate so that updates can be done from the PC.

I would like to see the automation process included in the next release.

I'm not really satisfied with the reporting aspect. It's not really nice. It's a bunch of data that isn't really organized for reporting. The design just isn't that great. The report should be concise and nicer looking - something you'd be proud to show to third parties. I would be happy if I could use the studio and engine side. It has been redesigned. However, if I could use it for two to three months of intensive work, I'd have better relevant feedback. I'd also like the capability to double click on the sub-process to access the corresponding tab directly instead of clicking on the right button. There needs to be a shortcut. Maybe there need to be more properties on each activity and each task.

Cloud support for their process mapping tool could be better. To map all your processes in any way and call your data, you need to download their on-premise setup or their desktop setup. Cloud support for process mapping is limited, and they should work on that.

The solution is a bit heavy on resources and has slowed down my computer. I would like to see in the future more organized features. We have all the tools needed but it would be a benefit to hide some elements to simplify things.

Its performance needs to be improved. The main thing is that it is limited, especially in terms of the response times. When the processes become a bit large, it is very awkward to work with the Bizagi modeler. When you have already modeled but start to rearrange, it is quite a bit of an effort to change the stuff. When you rearrange lanes or have new structures, it goes rather squiggly up and down and so on, which could be improved. The visual outputs of the DIREPs of the process models are pixelated and have a bad image quality. It is a PNG or JPEG, and you cannot export it as a PDF. When you have rather large processes, you should be able to arrange them hierarchically. Currently, it is not supported. If you use sub-processes and inflate a process, suddenly the arrangement is totally different, and although you know the process, you have to look where is it now. You need a good understanding of the levels of your processes before you start in Bizagi. It can have automatic support for optimal presentation. In BPM, you should have it from the top left to the bottom right. However, in most cases, people don't know how they should arrange it. Therefore, it would be nice to have a suggestion system for different arrangements to be able to better present the process.

Bizagi doesn't have integrations with other solutions, such as ERP systems. In the industry and your company, you have a lot of systems with which you need to integrate, but Bizagi doesn't have such integrations, which makes it very difficult. Its scalability can also be improved. It is good for a startup, but when you need something more complex, it is not good.

The solution has issues when it comes to exporting in formats other than PDF, which is what I used to do. It's difficult sometimes to connect with a solution like Visio. For example, if I try to import, it's difficult because they don't keep the same pattern and process. The tools have been moved so I never connect Visio and Bizagi. The formats should be simplified, in my opinion. I'd like to be able to develop collaborative work but it's difficult to see how I could do this with Bizagi. Exporting is quite difficult and it's also impossible to attach documents. The design doesn't support this and it would be helpful if they could add this feature.

It would be useful if we can connect Bizagi to other solutions, such as a local financial solution or Power BI. It would also be good and helpful to be able to connect Bizagi to some services solutions. It should also support right-to-left languages, such as Arabic.

They have three or four tools for the entire SQL. They have mobility and process aging. This is good. But for the small business, this is very bad because it is still fragmented. The licensing policy should be more flexible and small company oriented. In micro-small companies, there should only be one or two. That's not the problem. Maybe it is too flexible, there are so many pieces that you need to put together. When you have a small business, it can be a little complicated, not so easy. I would like to see an intelligent architect included in the next release of Bizagi. There is a working process with intelligent process management right now, but that doesn't mean artificial intelligence.

I would like to see a facility for building a simple CRUD application. In Bizagi, you can use database modeling, diagrams, forms, etc., but in some circumstances I need CRUD (Create, Read, Update, Delete) functionalities which are not there yet.

Its price can be improved. The price is high for the application as well as for maintaining and developing applications. When you develop, for example, a BPM, you need to pay a lot for Bizagi.

It should provide the ability to create a simple application. It can be used for database modeling diagrams and forms, but it should also support CRUD, that is, create, read, update and delete.

I think if they could go back to the modeling option or the simulation, that would be good. They also used to have a publish option but they closed that and it's now only available with the pay option.

The product used to have a simulation feature, which I had used quite often. However, it's since been discontinued. It might have originally been a paid feature. It would be nice if they could bring it back and offer it for free.

The next step for the solution is when it comes to starting to do a little bit more deep modeling. When you start working with information modeling, et cetera, here is no really good solution for the data modeling and information modeling. You have the BPM and data albeit in data storage that they support very well. However, it's not quite enough. You can write in your information that there, but you don't have a direct connection or the easy connection to an easy to use modeling tool or modeling set up.

Automation could be better. Bizagi allows for automation, but it's very complicated. Sometimes we experience issues related to translation. The first version we used was translated into Spanish, but the upgrade that we installed was not translated, which caused us some problems.

The technical support is not fast enough and should be improved. Bizagi needs to have better management tools.

In terms of what needs improvement, the performance issue can be speeded up.

The speed of this solution needs to be improved. Bizagi needs a way to define categories such as process groups like the APQC framework, PCF, and handle the processes within it. The APQC Institute specifies the PCF, which has requirements for quality assurance and there are many processes that are categorized by it. If the software had a feature to manage all of these processes in a hierarchical structure then it would be a very good feature. It is not something that is available in any modeler.

I've not really found any features that are lacking. I've never tried other solutions, so I can't compare it to anything. So far, it's meeting my expectations. There could be more documentation. It would be useful if the solution also offered enterprise architecture and risk management capabilities. I want to be able to use the whole Bizagi suite. I'm sure it's quite advanced and capable of doing more.

This solution would be expensive for a company that has a lot of users. I would like to see more in terms of analytics and better reporting. The inclusion of a process mining capability would improve this product.

The solution needs to make it easier to use RPA products on it. They may need an RPA specific interface. It would be better than having to make an RPA tool to use for viewing. Most of our work is about making RPA tools with the Bizagi, not using Bizagi itself. It's not a question of the interface being user-friendly and it's not the question of a specific design that makes it easy for people to use. Rather, we've got to have a design for the robot to use.

I think that they could improve their update process. Some of the process mining techniques could be added to Bizagi. I think that they can improve their simulation abilities to include more elements of the BPMN.

As I worked with the desktop version of the Bizagi modeler, I was not so comfortable. I prefer the web version because it's more mobile. So for my preferences, I wanted to add a BPMN notations extension. I couldn't do that with Bizagi. I wanted to add some notations for orders, invoices and allow adding some configuration to those notations. That is our vision for our platform. As it is a feature that we will definitely be adding to our platform that we are developing, I would rather see it in the product rather than creating it as a workaround. As a developer, I would like to see some features and functionality that would allow us to add-in features to a marketplace or community. For example, BPM'Online has a marketplace. You can go get add-ons and plugins to process reports and buy or download functionality and put it on the BPM'Online and do business sharing of any profit with products for sale. In the market, 80% goes to the developer and 20% goes to BPM'Online. It is a model that grows the community and functionality. So I would also recommend having a marketplace similar to BPM'Online to be able to buy or build third-party functionality and community.

The performance could use improvement. We couldn't connect the processes to on one file. The performance is an issue for us. In the next release, it would be nice that once you modeled the process it would be easier if it had a Word document that spoke about the procedures and controls. It should also have annotation for risk control. I am not able to extrapolate procedures from the process.

Some of the weaknesses of this solution are: * In the Bizagi Studio, the scripting and debugging tool is VERY weak. * It is difficult to drive ROI on types of processes involving complex business rules. * In our Best practices, we are now virtualizing almost all of the tables instead of using Bizagi MS-SQL Master files. This is because it is impossible to get control over Bizagi Master or Parameter tables. * All of the complex components are done using outside technologies (.NET or other) that are integrated into the BPM using service tasks (Rest/Soap). * There is lots of instability with V 11.1. We are suspecting configuration management problems on the Bizagi side.

Bizagi has been aggressively adding features to maintain its market leading position, however in some cases this has impacted stability of certain product builds. Bizagi has been recently slowing down the pace of these changes and investing more in QA and support to address this concern, and we have seen some improvement in this area.