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2024-11-22T09:04:00Z

What needs improvement with Blackbaud CRM?

Please share with the community what you think needs improvement with Blackbaud CRM.

What are its weaknesses? What would you like to see changed in a future version?

Julia Miller - PeerSpot reviewer
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November 2024
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reviewer2596560 - PeerSpot reviewer
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2024-11-22T09:04:00Z
Nov 22, 2024

One area of improvement is the UI and UX, which could be more upgraded. It looks a little dated compared to modern UI and UX, and there's potential for it to be more intuitive. Also, the ability to capture CRM required significant training due to its complexity.

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