IT Specialist at a educational organization with 1-10 employees
Real User
Top 20
2024-11-22T09:04:00Z
Nov 22, 2024
One area of improvement is the UI and UX, which could be more upgraded. It looks a little dated compared to modern UI and UX, and there's potential for it to be more intuitive. Also, the ability to capture CRM required significant training due to its complexity.
CRM solutions streamline customer relationship management by integrating various processes into a unified platform, enhancing communication, sales, and service.CRM systems offer comprehensive capabilities for managing customer interactions and data across different channels, providing insights and analytics to improve business relationships. By automating routine tasks and providing tools for better communication, CRMs help organizations maintain a clear view of customer activities and...
One area of improvement is the UI and UX, which could be more upgraded. It looks a little dated compared to modern UI and UX, and there's potential for it to be more intuitive. Also, the ability to capture CRM required significant training due to its complexity.