The area of improvement is related to the areas of application onboarding and instrumentation, where the product has certain shortcomings. Broadcom needs to work on application instrumentation and the onboarding-related part. With the tool, there is a very lengthy process to do the onboarding of an application. I don't know which version of the tool is currently running in the market. I use a very old version of the product, and I don't know what kind of features Broadcom has made available in the current release of the tool. If technical support related to the product is improved, considering what kind of product has been provided to users to ensure that the product is supported in an environment, then it would be great. Suppose there is a Java application in an environment, and it may be related to Java 5, Java 6, Java 7, or Java 8, and a user receives no technical specification related to what kind of version the application supports, including Java JDK 11 and Java JDK 17, it poses a challenge. The product does not provide details about which version of Java is supported, meaning such information related to the product is unavailable. The product's technical support is an area with certain shortcomings, where improvements are required. The technical support of the product is an area with certain shortcomings, where improvements are required. The aforementioned scenario is not just related to Java but also to all the application languages. The tool is required to build correct documentation related to its product and versions, explaining what kind of version is supported related to their onboarded applications, and it is not just related to Java but also to Python, .NET, Python.js, and PHP.
This solution still relies on inbuilt configuration. For example, I'm pretty much impressed with Dynatrace POC, where we deploy the agent with a simple click, click, click, and then that's it. And we did not build any alerts or anything. We just started getting the alerts, warnings, and everything on its own system, understood what the benchmark is and what is the threshold, and it started giving you the warnings and the caution alerts, the danger alerts. So we expect something like that should be there in Broadcom at the level. But, instead, it expects us to configure. So that is what is missing there. Even if the server CPU usage is 95%t, it doesn't harm you. It doesn't send you any alerts. We think the system is normal. So it's not normal. So this is what they should think and send you AI/ML-related alarms on their own. In future releases, I would like to see more AI and ML capabilities, which are kind of missing. Another area of improvement is its infrastructure monitoring perspective. For example, they are still using UIM, which is a good tool. But for APM, they have come to DXP. However, in terms of UIM, the unified infrastructure management, there is no DXP version or AIML version of it. So they should try to find an updated version of it so that it is not competing with the rest of the solution.
There are several areas that could be improved in Broadcom DX Application Performance Management. One of the main areas is user experience monitoring, which is currently not available. Additionally, they need to develop a solution that is compatible with OpenShift 4, as their current solution only works when an agent is installed within the image, which is not possible in OpenShift 4 as it removes the agent.
Applications Engineer at a financial services firm with 1,001-5,000 employees
Real User
2022-08-10T14:43:48Z
Aug 10, 2022
What comes to mind when you speak of a room for improvement in Broadcom DX Application Performance Management is the infrastructure agent, but my company doesn't use it, so I can't say if it's really a problem or not, but it could be the container support or cloud support that could be improved in the solution. An additional feature I'd like to see in the next release of Broadcom DX Application Performance Management is for it to have one agent for cloud and one agent for legacy, with all features included.
Consultant Development Program at Astra Graphia Information Technology
MSP
2022-04-10T11:12:14Z
Apr 10, 2022
Broadcom DX Application Performance Management could improve its supportability to the current technologies and the end-to-end correlation feature should be done automatically without custom configurations. Additionally, there should not be any configuration changes to the client-side when deploying the solution.
The occurrence of CPU spikes and memory issues is an area for improvement in Broadcom DX Application Performance Management. To avoid these, we turn on the conservation settings, but it would be best if Broadcom can rectify those issues. The period of time that passes before they fix issues should be shortened. They should not wait for the next release to fix issues raised by their users.
Learn what your peers think about Broadcom DX Application Performance Management. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
It is necessary to update the front-end application of Broadcom DX Application Performance Management, there are some performance issues. However, it has been working quite well.
Big Data Architect en Seguros SURA at a insurance company with 1,001-5,000 employees
Real User
2021-09-10T08:53:31Z
Sep 10, 2021
I'd like to see more integration between all the tools. You have APM, you have different management and other tools. Each tool works well by itself, but if we are talking about a suite, maybe those tools need to work well together.
It doesn't have a proper database, and the configuration is very difficult. Broadcom APM has two solutions. One is the infrastructure monitoring and the other is the application monitoring. The infrastructure monitoring is not very user-friendly. When it migrates the application APM tool, the configuration it's on an individual basis. There is no template that you can apply to all of the related servers or applications. You have to configure one by one and set the thresholds, set the periods, and the monitoring times. Everything needs to be configured manually, which is pretty bad, it's not good. The main feature that I am expecting to be included in this solution is the template for the configuration. Also, the UAM tool should be more user-friendly. They should have the proper database setup where we can change the values on the backend. We don't have that option, it is mostly XML-based data files that can't be read.
Product Manager at a healthcare company with 10,001+ employees
Real User
2021-05-19T16:47:31Z
May 19, 2021
The AI/ML is still not quite giving the right results, the right root cause analysis. That needs to be improved. They claim that they give the root cause analysis in the exact right percentage, however, we find that usually whatever the root cause analysis it shows actually isn't the actual root cause. Therefore we've found that the AI/ML is actually not working properly. That needs to be improved a lot. If I'm getting not the right root cause analysis, then definitively I have to go back and verify the different monitoring solutions to look for the root cause, which takes time. The stability could be more reliable. It would be ideal if correlations had their own dashboard. It would help to minimize the time gaps we create when we have to individually go back to check all the monitoring data points. The pricing is high. We aren't getting the value we imagined out of the product.
Systems Consultant at a insurance company with 1,001-5,000 employees
Consultant
2020-10-22T14:44:36Z
Oct 22, 2020
With respect to SQL monitoring, it would be nice to have a little more information because it doesn't provide the full statement all of the time. If it's really long then it only provides part of it. It would be nice if the parameters that were used could be reported, as currently, it doesn't. Having it monitor more of the environment would be helpful because we use applications such as Mule and Informatica, aside from the JVMs.
Techincal Support at a tech services company with 51-200 employees
Real User
2020-09-06T08:10:00Z
Sep 6, 2020
The feedback that I have received from some customers is that they want to see more information on one screen when it comes to IT management. For example, they would like to have IP management, where it detects and shows IP conflicts on the network. Ideally, the vendor would be better helping vendors by pushing this solution. If they created webinars then it would be helpful in this regard because potential customers need to have an overview of the features and benefits that they can get from it. Technical support needs to be more responsive and address support tickets more quickly.
Broadcom DX Application Performance Management is a cutting-edge next-generation APM that goes beyond the traditional aspects of what other APMs provide by offering fully integrated AIOPS (Artificial Intelligence for IT Operations) capabilities embedded in the solution. This enables Broadcom DX Application Performance Management better opportunities to detect anomalies faster, correctly anticipate behavior, and perform intuitive automatic corrective processes. The solution is able to provide...
The area of improvement is related to the areas of application onboarding and instrumentation, where the product has certain shortcomings. Broadcom needs to work on application instrumentation and the onboarding-related part. With the tool, there is a very lengthy process to do the onboarding of an application. I don't know which version of the tool is currently running in the market. I use a very old version of the product, and I don't know what kind of features Broadcom has made available in the current release of the tool. If technical support related to the product is improved, considering what kind of product has been provided to users to ensure that the product is supported in an environment, then it would be great. Suppose there is a Java application in an environment, and it may be related to Java 5, Java 6, Java 7, or Java 8, and a user receives no technical specification related to what kind of version the application supports, including Java JDK 11 and Java JDK 17, it poses a challenge. The product does not provide details about which version of Java is supported, meaning such information related to the product is unavailable. The product's technical support is an area with certain shortcomings, where improvements are required. The technical support of the product is an area with certain shortcomings, where improvements are required. The aforementioned scenario is not just related to Java but also to all the application languages. The tool is required to build correct documentation related to its product and versions, explaining what kind of version is supported related to their onboarded applications, and it is not just related to Java but also to Python, .NET, Python.js, and PHP.
This solution still relies on inbuilt configuration. For example, I'm pretty much impressed with Dynatrace POC, where we deploy the agent with a simple click, click, click, and then that's it. And we did not build any alerts or anything. We just started getting the alerts, warnings, and everything on its own system, understood what the benchmark is and what is the threshold, and it started giving you the warnings and the caution alerts, the danger alerts. So we expect something like that should be there in Broadcom at the level. But, instead, it expects us to configure. So that is what is missing there. Even if the server CPU usage is 95%t, it doesn't harm you. It doesn't send you any alerts. We think the system is normal. So it's not normal. So this is what they should think and send you AI/ML-related alarms on their own. In future releases, I would like to see more AI and ML capabilities, which are kind of missing. Another area of improvement is its infrastructure monitoring perspective. For example, they are still using UIM, which is a good tool. But for APM, they have come to DXP. However, in terms of UIM, the unified infrastructure management, there is no DXP version or AIML version of it. So they should try to find an updated version of it so that it is not competing with the rest of the solution.
There are several areas that could be improved in Broadcom DX Application Performance Management. One of the main areas is user experience monitoring, which is currently not available. Additionally, they need to develop a solution that is compatible with OpenShift 4, as their current solution only works when an agent is installed within the image, which is not possible in OpenShift 4 as it removes the agent.
What comes to mind when you speak of a room for improvement in Broadcom DX Application Performance Management is the infrastructure agent, but my company doesn't use it, so I can't say if it's really a problem or not, but it could be the container support or cloud support that could be improved in the solution. An additional feature I'd like to see in the next release of Broadcom DX Application Performance Management is for it to have one agent for cloud and one agent for legacy, with all features included.
Broadcom DX Application Performance Management could improve its supportability to the current technologies and the end-to-end correlation feature should be done automatically without custom configurations. Additionally, there should not be any configuration changes to the client-side when deploying the solution.
The occurrence of CPU spikes and memory issues is an area for improvement in Broadcom DX Application Performance Management. To avoid these, we turn on the conservation settings, but it would be best if Broadcom can rectify those issues. The period of time that passes before they fix issues should be shortened. They should not wait for the next release to fix issues raised by their users.
Support could be much better. Right now, we are not happy with the amount of service we can get.
It is necessary to update the front-end application of Broadcom DX Application Performance Management, there are some performance issues. However, it has been working quite well.
I'd like to see more integration between all the tools. You have APM, you have different management and other tools. Each tool works well by itself, but if we are talking about a suite, maybe those tools need to work well together.
It doesn't have a proper database, and the configuration is very difficult. Broadcom APM has two solutions. One is the infrastructure monitoring and the other is the application monitoring. The infrastructure monitoring is not very user-friendly. When it migrates the application APM tool, the configuration it's on an individual basis. There is no template that you can apply to all of the related servers or applications. You have to configure one by one and set the thresholds, set the periods, and the monitoring times. Everything needs to be configured manually, which is pretty bad, it's not good. The main feature that I am expecting to be included in this solution is the template for the configuration. Also, the UAM tool should be more user-friendly. They should have the proper database setup where we can change the values on the backend. We don't have that option, it is mostly XML-based data files that can't be read.
The AI/ML is still not quite giving the right results, the right root cause analysis. That needs to be improved. They claim that they give the root cause analysis in the exact right percentage, however, we find that usually whatever the root cause analysis it shows actually isn't the actual root cause. Therefore we've found that the AI/ML is actually not working properly. That needs to be improved a lot. If I'm getting not the right root cause analysis, then definitively I have to go back and verify the different monitoring solutions to look for the root cause, which takes time. The stability could be more reliable. It would be ideal if correlations had their own dashboard. It would help to minimize the time gaps we create when we have to individually go back to check all the monitoring data points. The pricing is high. We aren't getting the value we imagined out of the product.
With respect to SQL monitoring, it would be nice to have a little more information because it doesn't provide the full statement all of the time. If it's really long then it only provides part of it. It would be nice if the parameters that were used could be reported, as currently, it doesn't. Having it monitor more of the environment would be helpful because we use applications such as Mule and Informatica, aside from the JVMs.
They can make it easier to configure.
The feedback that I have received from some customers is that they want to see more information on one screen when it comes to IT management. For example, they would like to have IP management, where it detects and shows IP conflicts on the network. Ideally, the vendor would be better helping vendors by pushing this solution. If they created webinars then it would be helpful in this regard because potential customers need to have an overview of the features and benefits that they can get from it. Technical support needs to be more responsive and address support tickets more quickly.
We have no information from our customer side that they have wished for improvements. We rely on the vendor improving strategy of the product.
User Experience is a BIG one. Integration of all of APM components into one swift deployment. Can't emphasis the above two more.
The installation could be improved. Also, they need to concentrate more on the cloud for cloud monitoring.