C3M Cloud Control could improve by adding features to support infrastructure instead of only trying to solve identities in the cloud. They should change CAM to CIAM.
Chief Catalyst at a tech services company with 1-10 employees
Real User
2021-11-12T09:42:39Z
Nov 12, 2021
They're working at a breakneck speed. We've seen a lot of good changes come through in the last 12 months. In that sense, we've got a pretty fast release cycle. One of the key areas of improvement is that they've just been adding on stuff with the cloud's sphere moving at a very rapid pace. Due to this, everybody's transitioning to the cloud at a pretty high speed. Due to this change, there's going to be some cases where you're focused on one aspect while some other customer needs another aspect. There's a lot of prioritization that has to happen and they need to make sure they balance it correctly. From our perspective, at this point, we need something called risk scoring as you get a lot of alerts, and sometimes you don't know which one's really going to cost if you don't take care of it. We need to understand, at a glance, which items are priorities. They've introduced risk scores just recently, which helps us sift through alerts better. When you're looking at 500 alerts, without assistance, you might miss a few really important items. We don't have a huge team, which is why we need help. In terms of our cloud journey, the solution fits well with our needs and it's probably a few steps ahead as well. The Kubernetes environment still needs to be taken care of, however, it's my understanding that there are some elements they're extending into the Kubernetes. The product does offer regular updates and does provide good roadmap visibility so we can see what they are working on. The product is pretty well-rounded at this point. At this point, I don't see something glaringly missing as such.
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C3M Cloud Control could improve by adding features to support infrastructure instead of only trying to solve identities in the cloud. They should change CAM to CIAM.
They're working at a breakneck speed. We've seen a lot of good changes come through in the last 12 months. In that sense, we've got a pretty fast release cycle. One of the key areas of improvement is that they've just been adding on stuff with the cloud's sphere moving at a very rapid pace. Due to this, everybody's transitioning to the cloud at a pretty high speed. Due to this change, there's going to be some cases where you're focused on one aspect while some other customer needs another aspect. There's a lot of prioritization that has to happen and they need to make sure they balance it correctly. From our perspective, at this point, we need something called risk scoring as you get a lot of alerts, and sometimes you don't know which one's really going to cost if you don't take care of it. We need to understand, at a glance, which items are priorities. They've introduced risk scores just recently, which helps us sift through alerts better. When you're looking at 500 alerts, without assistance, you might miss a few really important items. We don't have a huge team, which is why we need help. In terms of our cloud journey, the solution fits well with our needs and it's probably a few steps ahead as well. The Kubernetes environment still needs to be taken care of, however, it's my understanding that there are some elements they're extending into the Kubernetes. The product does offer regular updates and does provide good roadmap visibility so we can see what they are working on. The product is pretty well-rounded at this point. At this point, I don't see something glaringly missing as such.