Head Of Service Management at Tata Consultancy Services
Real User
2020-02-10T07:39:01Z
Feb 10, 2020
The solution should give commands in a mainly English perspective so that it's easier to configure in the future. The technical support could be improved by removing delays in response times. They should be able to get back to clients faster. If they offered automated migration in the future, that would be great.
We have difficulties manipulating the agent for Windows. We also have many problems with memory databases and the preconditions do not work exactly how we want them to. They should resolve the precondition and explore XML. We have explored XML, but it's not organized correctly. I also want the solution to be open source because I think it needs much more development with other developers assisting in the process. You should be able to link with more databases.
All businesses search for ways to reduce costs and maximize productivity. In order to achieve this, companies often need to get creative in just what kind of practices they implement. One of the methods that many companies turn to to achieve this goal is Workload Automation.
The solution should give commands in a mainly English perspective so that it's easier to configure in the future. The technical support could be improved by removing delays in response times. They should be able to get back to clients faster. If they offered automated migration in the future, that would be great.
We have difficulties manipulating the agent for Windows. We also have many problems with memory databases and the preconditions do not work exactly how we want them to. They should resolve the precondition and explore XML. We have explored XML, but it's not organized correctly. I also want the solution to be open source because I think it needs much more development with other developers assisting in the process. You should be able to link with more databases.