The product could be improved by incorporating more AI-driven automation for deployment and additional security features. These enhancements would make the solution even more user-friendly and secure.
Systems Administrator at a educational organization with 5,001-10,000 employees
Real User
Top 20
2024-02-23T19:51:37Z
Feb 23, 2024
The solution never reduced our system's downtime. It would take us about a day to get the network configured properly for even doing a network failover test. The solution's orchestration capabilities did not simplify our disaster recovery process. The solution's network setup and a lot of the control tower setup could be improved. The solution should provide more ease of use for the creation of cloud appliances for firewalls.
AWS Solution Engineer at a tech services company with 51-200 employees
Real User
Top 20
2023-04-11T20:48:45Z
Apr 11, 2023
When I tested a failover, it didn't work. I set up a test, deleted the source, and went to fail it back, and it didn't work. The solution doesn't need any new features. AWS is no longer using the solution anymore.
I would like to see better support for creating and working with archives. Right now, it is difficult and painful to do. When you are working with multiple terabytes, there are no good solutions.
Director, IT Operations & Information Systems at a media company with 501-1,000 employees
Real User
2018-07-23T07:36:00Z
Jul 23, 2018
One item that they did fix was, and this was when we first started, they had only one type of license. Then they did come out with a Tier 2 type of license, which costs a little less money. It updated a little less frequently, which seems to fit our needs. That was definitely helpful. There are some servers where we do get failures with the CloudEndure client. I don't know necessarily if it's the CloudEndure issue, but it's something that my engineers fixed on our end. It's always something that's easily repairable, though. There is a constant update of the servers. It's a fairly simple product once the infrastructure's in place. We did hire a third-party to help us build the AWS infrastructure to work with CloudEndure, but once it was up and running, it pretty much runs on its own now.
Data backup involves copying and moving data from its primary location to a secondary location from which it can later be retrieved in case the primary data storage location experiences some kind of failure or disaster.
Pricing could be improved.
The product could be improved by incorporating more AI-driven automation for deployment and additional security features. These enhancements would make the solution even more user-friendly and secure.
The cost of AWS Elastic Disaster Recovery is seen as expensive.
The solution never reduced our system's downtime. It would take us about a day to get the network configured properly for even doing a network failover test. The solution's orchestration capabilities did not simplify our disaster recovery process. The solution's network setup and a lot of the control tower setup could be improved. The solution should provide more ease of use for the creation of cloud appliances for firewalls.
When I tested a failover, it didn't work. I set up a test, deleted the source, and went to fail it back, and it didn't work. The solution doesn't need any new features. AWS is no longer using the solution anymore.
The failback could be improved. It should be more intuitive.
I have not seen any areas that need improvement at this time.
I would like to see better support for creating and working with archives. Right now, it is difficult and painful to do. When you are working with multiple terabytes, there are no good solutions.
The three things that could improvement are: * The user interface * Customer support * Recovery time for the current customer query
One item that they did fix was, and this was when we first started, they had only one type of license. Then they did come out with a Tier 2 type of license, which costs a little less money. It updated a little less frequently, which seems to fit our needs. That was definitely helpful. There are some servers where we do get failures with the CloudEndure client. I don't know necessarily if it's the CloudEndure issue, but it's something that my engineers fixed on our end. It's always something that's easily repairable, though. There is a constant update of the servers. It's a fairly simple product once the infrastructure's in place. We did hire a third-party to help us build the AWS infrastructure to work with CloudEndure, but once it was up and running, it pretty much runs on its own now.