Business Development Manager for Cybereason at Bechtle
Real User
Top 5
Jan 23, 2025
I have been told several times that the stability of the sensor, not the back end, is an issue. After certain updates, it consumes too much processor time without utilizing the processor capacity effectively, leading to servers reaching one hundred percent capacity. In conjunction with this, support is viewed as a problem. When something goes wrong, people open a ticket, however, they don't receive a quick or proper response.
Head of Research Development and Innovation at CSIR
Real User
Top 10
Aug 21, 2023
Integrating other tools is sometimes an issue when using Cybereason Next-Generation Antivirus. If you have got other security tools in your IT environment, Cybereason Next-Generation Antivirus gives a false positive for those tools. If a security tool gets blacklisted, it is not necessarily easy in Cybereason's platform to whitelist those certain other tools. The aforementioned areas can be considered for improvement.
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I have been told several times that the stability of the sensor, not the back end, is an issue. After certain updates, it consumes too much processor time without utilizing the processor capacity effectively, leading to servers reaching one hundred percent capacity. In conjunction with this, support is viewed as a problem. When something goes wrong, people open a ticket, however, they don't receive a quick or proper response.
Cybereason Next-Generation Antivirus is not available in the local language, which can be inconvenient.
Integrating other tools is sometimes an issue when using Cybereason Next-Generation Antivirus. If you have got other security tools in your IT environment, Cybereason Next-Generation Antivirus gives a false positive for those tools. If a security tool gets blacklisted, it is not necessarily easy in Cybereason's platform to whitelist those certain other tools. The aforementioned areas can be considered for improvement.