There are a few things that need improvement, and one of them is definitely their customer service, although they have been working on it. Additionally, I work in the transportation sector. More specifically, I work in over-the-road transportation. It is very obvious that this scorecard was initially designed for manufacturing. Many of the questions that are asked do not pertain to my industry, and therefore, we cannot answer in the way that they require and we don't get points for certain things. And I will say, I mentioned that I'm filling out this survey for this year. And it Yes. has improved slightly for the transportation sector, so that's good news but there are still massive gaps. I do all of our non-financial disclosures. I do sustainability indices, MSCI, ISS, etc. The one thing that all of those do is they allow you to see, in one way or another, how you peer benchmark. So they help you see how you're doing compared to similar companies. Ecovadis does not provide that. If we could see how our peers were doing and what their scores were, then we could use that with senior management, and we could use that with the board of directors. And that would drive motivation internally to compete with our peers. I think it could be a competitive tool that Ecovadis could harness to make its users do better. Outside of that, they need to further improve how they measure over-the-road transportation within their current system.
There are a few things that need improvement, and one of them is definitely their customer service, although they have been working on it. Additionally, I work in the transportation sector. More specifically, I work in over-the-road transportation. It is very obvious that this scorecard was initially designed for manufacturing. Many of the questions that are asked do not pertain to my industry, and therefore, we cannot answer in the way that they require and we don't get points for certain things. And I will say, I mentioned that I'm filling out this survey for this year. And it Yes. has improved slightly for the transportation sector, so that's good news but there are still massive gaps. I do all of our non-financial disclosures. I do sustainability indices, MSCI, ISS, etc. The one thing that all of those do is they allow you to see, in one way or another, how you peer benchmark. So they help you see how you're doing compared to similar companies. Ecovadis does not provide that. If we could see how our peers were doing and what their scores were, then we could use that with senior management, and we could use that with the board of directors. And that would drive motivation internally to compete with our peers. I think it could be a competitive tool that Ecovadis could harness to make its users do better. Outside of that, they need to further improve how they measure over-the-road transportation within their current system.