Systems Manager at Muraspec Decorative Solutions Ltd
Real User
Top 20
2022-10-13T11:19:15Z
Oct 13, 2022
An area for improvement in Forcepoint Email Security is technical support. The agents need to be more knowledgeable. The support also needs to be faster.
This solution could be improved by providing further functionality to reduce or to block ransom attacks, cross-site scripting and man-in-the-middle attacks.
Learn what your peers think about Forcepoint Email Security [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
Senior Consultant at a construction company with 1-10 employees
Consultant
2021-08-17T23:32:09Z
Aug 17, 2021
Forcepoint is the best for DLP, but it is not better than other solutions in terms of phishing emails or threat protections on the email. It has less visibility over there. They might need to enhance these components because other solutions, such as Cisco Email Security and IronPort, have more advanced features. Forcepoint should focus more on threats and spam. They have a small database for spam. They must increase their solution's capability from this perspective. Their support should be improved in terms of the response time and attention to the information provided for an issue.
Information Security Engineer at Innovative Solutions
Consultant
2020-01-29T08:35:00Z
Jan 29, 2020
The management needs improvement. If our power goes down, there's issues booting up the manager. We have to do a backup and restore it. We've fixed a couple of issues on the solution so far. It doesn't work perfectly all the time. Symantec has a central management system that's quite easy to manage all devices from and makes pushing policies simple. It would be great if they could emulate this.
Forcepoint Email Security gives you the security you need by protecting you against multi-stage advanced threats that often exploit email to penetrate your IT environment. It applies real-time behavioral sandboxing, enterprise-grade DLP and other advanced defense technologies to identify targeted attacks, high-risk users and insider threats. Forcepoint Email Security monitors outbound email to prevent leaks of sensitive information, and it empowers your workers — in the office or on...
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An area for improvement in Forcepoint Email Security is technical support. The agents need to be more knowledgeable. The support also needs to be faster.
The solution could use better integration capabilities. There are other solutions that have more convenient features.
This solution could be improved by providing further functionality to reduce or to block ransom attacks, cross-site scripting and man-in-the-middle attacks.
Customer support could be better.
The pricing could always be just a little bit better.
I would like for deployment to be simplified.
Forcepoint is the best for DLP, but it is not better than other solutions in terms of phishing emails or threat protections on the email. It has less visibility over there. They might need to enhance these components because other solutions, such as Cisco Email Security and IronPort, have more advanced features. Forcepoint should focus more on threats and spam. They have a small database for spam. They must increase their solution's capability from this perspective. Their support should be improved in terms of the response time and attention to the information provided for an issue.
While improvement is always possible, I can't speak to exact features that need to be added. Technical support is lacking. It could be a lot better.
It would be better if it were simpler to deploy on one or two machines instead of three or four machines.
The management needs improvement. If our power goes down, there's issues booting up the manager. We have to do a backup and restore it. We've fixed a couple of issues on the solution so far. It doesn't work perfectly all the time. Symantec has a central management system that's quite easy to manage all devices from and makes pushing policies simple. It would be great if they could emulate this.
The reporting functionality needs to be improved, as it is not customizable. The dashboards can also be improved.
I would like to see some improvement like cloud application and integration capabilities and the classification part is missing from the DLP.