The support for the Indian region is not as good as compared to the support that is offered to the regions in Europe. My company faces a lot of problems with the support team, especially when Google's technical team is not able to help us immediately when we are stuck with something related to the tool. The support of the product is an area where improvements are required. Google App Engine is a good product, and its support needs to be improved as it is a new technology that few people know about. There is a need to spread some awareness about the product while also ensuring that some online forums related to the product need to be updated with a lot of documentation related to the tool.
Pre-Sales Solution Architect Manager at Qi Network
Reseller
Top 10
2023-07-18T12:45:07Z
Jul 18, 2023
Some features of runtime don't work well in App Engine. Sometimes we must tune it ourselves or ask Google’s team to improve it. It is the most important thing. Our clients always complain about it.
The documentation is an area that could definitely be improved. Another area of improvement would be the community which is poor and Google could do a lot better on that front. I know that my team members who have been working with the solution for just a year or two find the architecture to be quite difficult.
Programma en project manager at a consultancy with 51-200 employees
Real User
2022-04-07T05:11:18Z
Apr 7, 2022
I would like a simpler deployment tool on laptops. It is a bit complicated at the moment. We know how to do it, but it could be easier to deploy it on laptops.
DirectorManaging Partner at a tech services company with 11-50 employees
Real User
2021-11-07T09:41:39Z
Nov 7, 2021
The only concern is that there is a number of the offerings which are built on their own proprietary technologies. With some of the offerings in Google Cloud, it's difficult to have a path to migrate to other cloud providers.
Teaching Assistant at a government with 201-500 employees
Real User
2020-04-23T10:13:34Z
Apr 23, 2020
Everything so far has gone smoothly, I've never had a struggle with the solution. In terms of product improvement, when it comes to billing, I think they should include something that would give the client or user an indication of what's happening so they can be aware of how pricing is being managed.
It would be helpful if they could improve the user interface. It could use some modifications. There needs to be more directions in terms of how to use the solution.
Google App Engine is a Platform-as-a-Service (Paas) provider that equips web application developers with all the resources and tools that they need to develop, test, and run their applications on Google's infrastructure. Everything is built into the kit, so with one download of the SDK, you'll be well on your way to first-rate apps.
The product's price is an area of concern where improvements are required.
The support for the Indian region is not as good as compared to the support that is offered to the regions in Europe. My company faces a lot of problems with the support team, especially when Google's technical team is not able to help us immediately when we are stuck with something related to the tool. The support of the product is an area where improvements are required. Google App Engine is a good product, and its support needs to be improved as it is a new technology that few people know about. There is a need to spread some awareness about the product while also ensuring that some online forums related to the product need to be updated with a lot of documentation related to the tool.
Some features of runtime don't work well in App Engine. Sometimes we must tune it ourselves or ask Google’s team to improve it. It is the most important thing. Our clients always complain about it.
The documentation is an area that could definitely be improved. Another area of improvement would be the community which is poor and Google could do a lot better on that front. I know that my team members who have been working with the solution for just a year or two find the architecture to be quite difficult.
I would like a simpler deployment tool on laptops. It is a bit complicated at the moment. We know how to do it, but it could be easier to deploy it on laptops.
The only concern is that there is a number of the offerings which are built on their own proprietary technologies. With some of the offerings in Google Cloud, it's difficult to have a path to migrate to other cloud providers.
Everything so far has gone smoothly, I've never had a struggle with the solution. In terms of product improvement, when it comes to billing, I think they should include something that would give the client or user an indication of what's happening so they can be aware of how pricing is being managed.
It would be helpful if they could improve the user interface. It could use some modifications. There needs to be more directions in terms of how to use the solution.
I am limited to sending a photo to five people. I want to be able to send a photo to many people, not just five.
Data consumption of the device could be improved.