I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D.
The GUI is in need of improvement. It is not drag-and-drop or easy to use. It is needed to configure the parameters for SNMP but using the interface is a time-consuming task. Some manual configuration is required. It also needs to be more granular. Improvements to the GUI should be made such that a payment is able to configure all of the email features.
The AI features are missing. Other tools have AI features that automatically predict and understand what is the problem, trying to forecast the problems that might happen. That is not there. I am unsure if there is AI capability in this solution or not, but they should add it, like their competitors.
In terms of improvements, I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution. In terms of additional functionality, a feature they may have but that I haven't been able to find is the ability for a manager to see all the tickets of his subordinates. It would be good if a manager could see every incident ticket, even those not assigned to him. That way, a manager could see every incident ticket that has been opened in the organization and assign them to individuals.
Owner at a tech services company with 11-50 employees
Real User
2021-02-23T13:54:12Z
Feb 23, 2021
We have enquired if there are any possibilities of monitoring non-IPBS devices. Currently, I am using another security tool called Nizami Network to monitor the security solutions or automation-based networks, which is something that Everest, SolarWinds, or Manage Engine cannot do.
There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product.
Infraon IMS is used for monitoring network status, managing critical IT infrastructure, and ensuring connectivity. It helps organizations automate processes, gain network insights, and manage firewalls in private and cloud environments.
Infraon IMS is designed to assist in monitoring leased lines, switches, data center services, and devices across different environments. It provides alerts, manages assets, supports ITSM rules, and handles ticketing and incident management. With its...
I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D.
The GUI is in need of improvement. It is not drag-and-drop or easy to use. It is needed to configure the parameters for SNMP but using the interface is a time-consuming task. Some manual configuration is required. It also needs to be more granular. Improvements to the GUI should be made such that a payment is able to configure all of the email features.
The AI features are missing. Other tools have AI features that automatically predict and understand what is the problem, trying to forecast the problems that might happen. That is not there. I am unsure if there is AI capability in this solution or not, but they should add it, like their competitors.
The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved.
In terms of improvements, I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution. In terms of additional functionality, a feature they may have but that I haven't been able to find is the ability for a manager to see all the tickets of his subordinates. It would be good if a manager could see every incident ticket, even those not assigned to him. That way, a manager could see every incident ticket that has been opened in the organization and assign them to individuals.
We have enquired if there are any possibilities of monitoring non-IPBS devices. Currently, I am using another security tool called Nizami Network to monitor the security solutions or automation-based networks, which is something that Everest, SolarWinds, or Manage Engine cannot do.
There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product.