IT Security Operations Engineer at Banco Nacional de Angola
Real User
Top 20
2023-11-17T14:01:00Z
Nov 17, 2023
There could be visibility for troubleshooting incidents. We are unable to find the root cause of the attack. They should provide more notifications for incidents and more clarification or information about malicious activity.
For EDR, it should provide us with a comprehensive view. Currently, it gives us a process-oriented view, but we need a broader view like Crowdstrike. It needs to provide a complete picture, including IoT connections between devices, and it should be more intuitive. Support can be considered another area for improvement. It could have faster response times.
Learn what your peers think about Kaspersky Endpoint Detection and Response Optimum. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
Information Technology Infrastructure Section Head at Yutaka Manufacturing Indonesia
Real User
Top 10
2023-03-21T08:50:18Z
Mar 21, 2023
The solution can improve the uninstallation process. The removal of the agent can be difficult. The purpose is for security, but it requires a lot of time and sometimes a special tool. If it were necessary to incur additional costs, it would be acceptable for the solution to possess more comprehensive integrated functionalities.
I'm a person who wants everything to communicate or integrate into a single pane of glass. This is a challenge with Kaspersky Endpoint Detection and Response Optimum because there's no basic segmentation. I propose implementing a firewall to start basic segmentation, and I like to integrate everything with the firewall. For example, I like my endpoint solution to talk with my firewall directly to exchange threat feeds and possible malware information. There needs to be a unified conversation between all of my products, such as the base products, next-generation firewall, endpoint protection, my net, and the analyzers, which all need to be in a single spot to talk to each other. I need a product that manages all the different products I'm using. I've been using Fortinet for a long time, and I mainly like it because I can manage FortiGate, FortiSwitch, and EMS in FortiManager in a single pane of glass. I can even automate and script. I can do anything. You can't do this in Cisco and Kaspersky, though I know Cisco is trying to change that reality now. Cisco is trying to do it the way Fortinet does it. I'm more of a Forcepoint and Fortinet guy. What I want to be added to Kaspersky Endpoint Detection and Response Optimum is a single pane of glass management, where everything is integrated into a single pane of glass. I also want Kaspersky to have a firewall product because it only has EDR and antivirus solutions currently.
An area for improvement in Kaspersky Endpoint Detection and Response Optimum would be to provide the cloud console platform to all users, regardless of the number of licenses a company has purchased. For example, a company with 50 employees should have access to the cloud console platform even if they have only purchased a certain number of licenses for the solution.
Senior Presales Engineer at Summit Technology Solution
Real User
Top 10
2022-12-01T16:33:18Z
Dec 1, 2022
I'd like to see the capability for making more comparisons between the groups. For example, we'd like to see how the solution stacks up against different products and vendors. I'd like more transparency on how it compares to others. Security features could be improved.
In terms of the Pakistani market and talking from a salesperson's perspective, I'd suggest that Kaspersky introduce a bundle of Kaspersky EDR-Optimum or Kaspersky EDR-Expert along with its Business Select/Advance suite. When I say this, I understand the Pakistani market and how slow and less eager organizations are to invest in IT and internet security. Most of them don't invest until or unless they face any attack or network failure. However, in addition to the product, Kaspersky should give EDR-Optimum on the cloud for less than 300 users as well, in case any customer has its whole network on the cloud. That way they can easily use it.
We want to check another compatibility and competitor so that we can compare the steps, and compare with Kaspersky Endpoint Detection and Response Optimum. The technology grows day by day, so we need to check for updates and do the updates daily. Kaspersky Endpoint Detection and Response Optimum is still improving over time and quality-wise, there are still things that need to be changed in the product, so that's why I rated it nine out of ten. Compatibility could also be improved in the product.
Kaspersky Endpoint Detection and Response (EDR) Optimum delivers straightforward defense-in-depth against complex and advanced threats with no additional overheads. Use automated and 'single-click' responses so you can ensure every last piece of the threat is rooted out of your system.
The application should be made a bit lighter so that it does not slow down the PC.
There could be visibility for troubleshooting incidents. We are unable to find the root cause of the attack. They should provide more notifications for incidents and more clarification or information about malicious activity.
For improvement, they should make the scanning process faster. The scanning and updating take more time.
The solution needs to give more control to users on firewalls.
For EDR, it should provide us with a comprehensive view. Currently, it gives us a process-oriented view, but we need a broader view like Crowdstrike. It needs to provide a complete picture, including IoT connections between devices, and it should be more intuitive. Support can be considered another area for improvement. It could have faster response times.
I want the tool’s pricing to improve.
The solution can improve the uninstallation process. The removal of the agent can be difficult. The purpose is for security, but it requires a lot of time and sometimes a special tool. If it were necessary to incur additional costs, it would be acceptable for the solution to possess more comprehensive integrated functionalities.
I'm a person who wants everything to communicate or integrate into a single pane of glass. This is a challenge with Kaspersky Endpoint Detection and Response Optimum because there's no basic segmentation. I propose implementing a firewall to start basic segmentation, and I like to integrate everything with the firewall. For example, I like my endpoint solution to talk with my firewall directly to exchange threat feeds and possible malware information. There needs to be a unified conversation between all of my products, such as the base products, next-generation firewall, endpoint protection, my net, and the analyzers, which all need to be in a single spot to talk to each other. I need a product that manages all the different products I'm using. I've been using Fortinet for a long time, and I mainly like it because I can manage FortiGate, FortiSwitch, and EMS in FortiManager in a single pane of glass. I can even automate and script. I can do anything. You can't do this in Cisco and Kaspersky, though I know Cisco is trying to change that reality now. Cisco is trying to do it the way Fortinet does it. I'm more of a Forcepoint and Fortinet guy. What I want to be added to Kaspersky Endpoint Detection and Response Optimum is a single pane of glass management, where everything is integrated into a single pane of glass. I also want Kaspersky to have a firewall product because it only has EDR and antivirus solutions currently.
The initial setup is a bit difficult. It could be easier. We'd like to see the price drop a bit.
An area for improvement in Kaspersky Endpoint Detection and Response Optimum would be to provide the cloud console platform to all users, regardless of the number of licenses a company has purchased. For example, a company with 50 employees should have access to the cloud console platform even if they have only purchased a certain number of licenses for the solution.
I'd like to see the capability for making more comparisons between the groups. For example, we'd like to see how the solution stacks up against different products and vendors. I'd like more transparency on how it compares to others. Security features could be improved.
We would like more data to be available from this solution, in order for it to be usable in strategic decision making.
In terms of the Pakistani market and talking from a salesperson's perspective, I'd suggest that Kaspersky introduce a bundle of Kaspersky EDR-Optimum or Kaspersky EDR-Expert along with its Business Select/Advance suite. When I say this, I understand the Pakistani market and how slow and less eager organizations are to invest in IT and internet security. Most of them don't invest until or unless they face any attack or network failure. However, in addition to the product, Kaspersky should give EDR-Optimum on the cloud for less than 300 users as well, in case any customer has its whole network on the cloud. That way they can easily use it.
EDR Optimum's scalability could be improved.
We want to check another compatibility and competitor so that we can compare the steps, and compare with Kaspersky Endpoint Detection and Response Optimum. The technology grows day by day, so we need to check for updates and do the updates daily. Kaspersky Endpoint Detection and Response Optimum is still improving over time and quality-wise, there are still things that need to be changed in the product, so that's why I rated it nine out of ten. Compatibility could also be improved in the product.
We have had some issues updating Kaspersky Endpoint Detection and Response Optimum.
I want Kaspersky to extend its products to internet protection. For example, I would like them to develop a firewall integrated with EDR.