Whenever we install the product, we need an initial key. If we lose the initial key, contacting support and getting the tool working is very difficult.
Software Development Team Lead at a engineering company with 51-200 employees
Real User
2022-10-28T03:58:00Z
Oct 28, 2022
This solution could be improved by offering better reporting related to the integration into Azure DevOps. The pricing for this solution could also be improved.
Founder and Chief Technologist at Spider Technologies
Real User
2021-05-21T21:38:12Z
May 21, 2021
The only thing that I don't like about the product is the need to deploy agents on the laptops of people doing the testing. So, you have an agent on a server, then you have an agent on the laptop of the person who is doing the testing, and that seems like a lot of stuff and a kind of anti-cloud. Why do I have to deploy agents on people's machines in order to do something in the cloud? I'm sure they're doing that so they can monitor their licensing and all that stuff, but it is not necessarily a friendly process. It is a very comprehensive tool, and there is a significant learning curve to being able to adopt the tool. Because it does so much, there is only so much that you can learn. You can, however, do some simpler things right away. They do have a kind of boot camp where some of their experts engage with you, and during that time, you can work on the top initiatives that you want to do, and that's a good process. After you start using the tool, there is a lot more that you would want to do.
What is test automation? Test automation is the process of automatically running tests, managing test data, and analyzing the results in order to improve software quality.
Whenever we install the product, we need an initial key. If we lose the initial key, contacting support and getting the tool working is very difficult.
This solution could be improved by offering better reporting related to the integration into Azure DevOps. The pricing for this solution could also be improved.
The only thing that I don't like about the product is the need to deploy agents on the laptops of people doing the testing. So, you have an agent on a server, then you have an agent on the laptop of the person who is doing the testing, and that seems like a lot of stuff and a kind of anti-cloud. Why do I have to deploy agents on people's machines in order to do something in the cloud? I'm sure they're doing that so they can monitor their licensing and all that stuff, but it is not necessarily a friendly process. It is a very comprehensive tool, and there is a significant learning curve to being able to adopt the tool. Because it does so much, there is only so much that you can learn. You can, however, do some simpler things right away. They do have a kind of boot camp where some of their experts engage with you, and during that time, you can work on the top initiatives that you want to do, and that's a good process. After you start using the tool, there is a lot more that you would want to do.