Owner/Operator at KPax Audio Video - Networking & Security Surveillance
Reseller
2021-04-01T09:33:09Z
Apr 1, 2021
The solution has a problem with documentation. Luxul doesn't want to give the documentation to any Joe Bloggs, but even as a dealer going to the Luxul portal, there are no documents. I can always call technical support and ask them if I forget something and I'll get the support, but I shouldn't need to do that. Anything can be improved and unfortunately a good switch is not cheap but there's no choice if you need a special router.
Director of Product Management at a engineering company with 11-50 employees
Real User
2021-03-06T10:32:12Z
Mar 6, 2021
While the solution is good for the light commercial market or for the residential market, it's not ideal for the commercial market, for example, a big enterprise or data center. They are not useful. They are not good for that. You do need to be an IT person in order to handle the initial setup. An AV person would struggle a bit. The UI should be easy to use. With all of the features and functionalities, it's very important for the engineers and for the end-users that it's easier to navigate. It needs to be simplified.
Luxul is the leading innovator of simple-to-deploy professional grade IP networking solutions made just for custom installation professionals. Designed for use in both residential and commercial environments, the Luxul family offers a complete line of solutions that simplify network design and deployment—resulting in a scalable network that is both powerful and easy to install. With Luxul, installers can deliver the ultimate IP network without the complexity associated with traditional...
The solution has a problem with documentation. Luxul doesn't want to give the documentation to any Joe Bloggs, but even as a dealer going to the Luxul portal, there are no documents. I can always call technical support and ask them if I forget something and I'll get the support, but I shouldn't need to do that. Anything can be improved and unfortunately a good switch is not cheap but there's no choice if you need a special router.
While the solution is good for the light commercial market or for the residential market, it's not ideal for the commercial market, for example, a big enterprise or data center. They are not useful. They are not good for that. You do need to be an IT person in order to handle the initial setup. An AV person would struggle a bit. The UI should be easy to use. With all of the features and functionalities, it's very important for the engineers and for the end-users that it's easier to navigate. It needs to be simplified.