With pricing, they can improve by bundling their pricing because sometimes billing comes in a very long process. If they could bundle it as one solution and show the capabilities or features, they would be able to sell it more effectively, and as resellers, we could sell it to customers more easily. The technical support is responsive, but sometimes we experience limitations regarding the ability to add licensing. They could implement a self-service platform for assigning new licenses or ordering more. Currently, we depend on contacting someone who sends a new contract to sign through the process. They could change their licensing model, though I am not the right person to comment on functionality. On the reporting side, everything is covered.
While N-able EDR SentinelOne excels in protecting endpoints from a wide range of cybersecurity threats, it currently does not support mobile devices. Adding support for both Android and iOS smartphones would greatly enhance its versatility. N-able does offer a comprehensive Mobile Device Management (MDM) solution for Apple devices, which includes features such as monitoring, patch deployment, application control, and remote data wiping. However, this MDM solution is separate from the EDR and does not extend to Android devices. I frequently inquire with the N-able team about the potential for Android support in future updates.
Find out what your peers are saying about N-able, SentinelOne, CrowdStrike and others in Endpoint Detection and Response (EDR). Updated: December 2025.
Endpoint Detection and Response (EDR) is a cybersecurity solution that focuses on detecting, investigating, and mitigating advanced cyber threats at the endpoint level. Organizations use EDR solutions to enhance their threat detection capabilities and respond effectively to security incidents.
EDR solutions combine real-time continuous monitoring and collection of endpoint data with rule-based automated response and analysis capabilities. This enables organizations to rapidly identify and...
With pricing, they can improve by bundling their pricing because sometimes billing comes in a very long process. If they could bundle it as one solution and show the capabilities or features, they would be able to sell it more effectively, and as resellers, we could sell it to customers more easily. The technical support is responsive, but sometimes we experience limitations regarding the ability to add licensing. They could implement a self-service platform for assigning new licenses or ordering more. Currently, we depend on contacting someone who sends a new contract to sign through the process. They could change their licensing model, though I am not the right person to comment on functionality. On the reporting side, everything is covered.
I do not have any ideas for improvement. It is a good solution, however, I am not an expert, so I do not have more ideas on this.
While N-able EDR SentinelOne excels in protecting endpoints from a wide range of cybersecurity threats, it currently does not support mobile devices. Adding support for both Android and iOS smartphones would greatly enhance its versatility. N-able does offer a comprehensive Mobile Device Management (MDM) solution for Apple devices, which includes features such as monitoring, patch deployment, application control, and remote data wiping. However, this MDM solution is separate from the EDR and does not extend to Android devices. I frequently inquire with the N-able team about the potential for Android support in future updates.
We have a lot of false positives we see in the dashboard. I think this is the only problem we are facing.