The areas of NetApp ASA that could be improved include features such as the active sync feature that allows a customer to write on either data center A or data center B. I believe that the resilience to network delays or network problems could be improved since I encountered some network delays which resulted in delays in providing service.
From a partner perspective, the presales tools could use improvement. I'm handling pre-sales and post-sales. From a partner's point of view, the tools that I'm using to create the quote or do the sizing are very slow. The tools, such as hardware universe, fusion.netapp.com, and partnerhub.netapp.com, operate very slowly. These tools should be more efficient as they enter a hung state repeatedly. From a customer's perspective, it's expensive. Its price should be reduced.
Senior Client Solutions Engineer at a tech services company with 1,001-5,000 employees
Real User
Top 20
Sep 27, 2024
I would like to see more in terms of replication between storage classes. They provide different lines of storage. They have a lower class. They have a capacity class. They have their enterprise class. Currently, we have interoperability at the same plane with ONTAP, but we would like to see some more mix-and-match features. That would allow us to right-size our cost structure outside of the data center and maybe in places like a remote office or another colocation facility. Better interoperability between classes of storage or models of storage at NetApp would be beneficial to us because we can then continue to use NetApp across the board. We would also have some feature parity because we are bought into the ecosystem.
The NetApp ASA is an all-flash SAN storage array that delivers industry-leading availability, superior performance, and simplified data management across your hybrid cloud. It is designed for a wide range of workloads, including mission-critical applications, databases, and virtualized environments. NetApp ASA features a scale-out architecture that can be scaled to meet the needs of your growing business. They also support a wide range of built-in data protection and data security features,...
The areas of NetApp ASA that could be improved include features such as the active sync feature that allows a customer to write on either data center A or data center B. I believe that the resilience to network delays or network problems could be improved since I encountered some network delays which resulted in delays in providing service.
From a partner perspective, the presales tools could use improvement. I'm handling pre-sales and post-sales. From a partner's point of view, the tools that I'm using to create the quote or do the sizing are very slow. The tools, such as hardware universe, fusion.netapp.com, and partnerhub.netapp.com, operate very slowly. These tools should be more efficient as they enter a hung state repeatedly. From a customer's perspective, it's expensive. Its price should be reduced.
I would like to see more in terms of replication between storage classes. They provide different lines of storage. They have a lower class. They have a capacity class. They have their enterprise class. Currently, we have interoperability at the same plane with ONTAP, but we would like to see some more mix-and-match features. That would allow us to right-size our cost structure outside of the data center and maybe in places like a remote office or another colocation facility. Better interoperability between classes of storage or models of storage at NetApp would be beneficial to us because we can then continue to use NetApp across the board. We would also have some feature parity because we are bought into the ecosystem.