Senior Network Security Engineer at a transportation company with 10,001+ employees
Real User
2020-08-02T08:16:45Z
Aug 2, 2020
There are several things that cannot be backed up as a full system, but rather only as a shared file. It isn't compatible with all applications and databases. Better integration with third-party databases and applications is needed. For example, we should be able to easily backup our Oracle database. Better automation would be an improvement.
Systems and Network Administrator at Gulf Precast Concrete Co. LLC at Gulf Precast Concrete Co. LLC
Real User
2020-03-03T08:47:39Z
Mar 3, 2020
One area that is a problem is with the support and the time difference. When technical support is sleeping, we are awake and working, and when we are sleeping, the support is awake and working. Ideally, we would like to have regional support. For newcomers or people who have less experience, it's a complex solution that could be simplified somewhat.
I would like to see the graphical user interface improved to include all of the functionality because there are some things that you need to use the command-line interface for.
SaaS Backup is a cloud-based solution designed to safeguard an organization's data stored in SaaS applications. SaaS applications are managed by third-party providers, leaving organizations without direct control over their data's physical storage. As the popularity of SaaS applications grows, having a reliable and secure backup solution becomes crucial. In the event of a hack or data breach, SaaS Backup allows organizations to restore their data quickly, preventing costly downtime.
There are several things that cannot be backed up as a full system, but rather only as a shared file. It isn't compatible with all applications and databases. Better integration with third-party databases and applications is needed. For example, we should be able to easily backup our Oracle database. Better automation would be an improvement.
The features need to be updated to support the latest hardware, as it changes every year.
One area that is a problem is with the support and the time difference. When technical support is sleeping, we are awake and working, and when we are sleeping, the support is awake and working. Ideally, we would like to have regional support. For newcomers or people who have less experience, it's a complex solution that could be simplified somewhat.
I would like to see the graphical user interface improved to include all of the functionality because there are some things that you need to use the command-line interface for.