What needs improvement with Nutanix Cloud Manager?

In our company, even though not directly in Nutanix Cloud Manager (NCM), we saw that the tool has many layers in it. An integration between Nutanix Cloud Manager (NCM) and Nutanix Kubernetes Platform would be a great deal.

For me, Nutanix Cloud Manager (NCM) is a very good tool. The solution's dashboard is fine. The possibility of changing some of the icons in the dashboard configuration would be good since it is an area where the tool has shortcomings. If I want to change the LAN connection or a configuration, it is difficult since I have to keep clicking and clicking the options in the solution. I want to have a one-click button for the network. With one click, I should be able to download three or more VMs with the help of the tool.

We have clusters not only with HPE. We have some with VMware to use Cisco Call Manager for VoIP. That only runs on VMware. They upgrade the ESXi host but not vCenter, which manages the ESXi host. It would be great if there is a way to include vCenter on the VM because you run the updates, but you do not update vCenter. It complains that you still have not updated it.

We haven't noted any features that may be missing. If they integrated more with GPT, that would be ideal.

We are still learning about cloud usage and the integrations we are targeting right now at the event. I believe there is room for improvement, especially with the prices, which are not very friendly.

I don't want the product to be made better because I won't have any work in my company. I don't want to get replaced by Nutanix Cloud Manager (NCM). I am sure Nutanix can develop and provide more functionalities to customers to help bypass issues. Considering the shortcomings where improvements are needed, I would say that the tool should have a cheap hardware model that can be used to manage the proof of concept phase. When I set the solution, I prefer to put it on the table, turn it on, and test it on the external desk. With Nutanix Cloud Manager (NCM), it is not the same thing. We want to feel physical things. We want to feel the real sense, but with the cloud, there is no scope to have it in the physical sense.

The product can be improved in terms of stability. The update process has to be more tough, meaning it should be more bulletproof. The switch to the CMSP should have been more thought out, tested, and validated by Nutanix. More frequent updates would be good in the tool. Better role-based access control would be good for the tool. Better documented APIs that can be used across all Nutanix products can be a good improvement. It would be good if you could have multiple Prism Central and combine them at a centralized point. From an improvement perspective, the tool should offer a real high availability platform because it serves as a central point, and you need it. The stability of Nutanix Cloud Manager (NCM) is an area of concern where improvements are required.

The time between the solution's production and delivery is too short. We see several bugs. Many tests are not done before delivery. They need to test it more and for a longer time.

Its licensing can be better.

It can be improved in terms of replication factors. For example, the data protection configuration is for a full virtual machine. I do not have the option to choose hard disks or some big machines. That is where we need some flexibility. We have some Oracle systems. The licensing is a big challenge over here because it will be very costly if we go with Nutanix. Speed and availability are two important factors. Especially in the case of databases, you need speed. We are exploring more things for the databases. Currently, our databases are out of Nutanix. We want to bring it into Nutanix. We did a PoC for NDP. We are just checking it out.

One challenge exists in our current setup. While two administrators are managing the Nutanix Cloud users, the users themselves maintain their VMs. We would love to offer them the ability to completely reinstall their VMs whenever necessary. Currently, users can only attach a new ISO to their VMs for a partial reinstall, but a full reinstall feature is unfortunately unavailable. We have raised this issue with Nutanix, requesting the addition of these features. They have assured us that these features are planned for the future, but they are not currently available. Therefore, we request the implementation of these features to empower our user group to manage their VMs independently and according to their needs.

There's not much you wouldn't like about Nutanix Cloud Manager because, as a solution, it simply works, and it's very reassuring. One suggestion, however, is for the Prism Pro element to have a built-in support feature that allows you to simply click a button to get support from Nutanix whenever a new alert comes in, rather than needing to call support to ask about the new alert you received.

I think NCM's guest tools have some room for improvement. It's a minor pain point getting those installed and getting the virtual machines to recognize them. I know there are changes coming in the near future, but as it stands today, they could be improved. It's an HTML5 web interface. Sometimes you click on an action that you want to do, but the interface doesn't necessarily refresh as fast as you would expect. You need to force a browser refresh, but it would be nice if the interface would refresh automatically faster. It seems much slower than a full-blown application that you'd install on your end-user computer.

I would like to see it be able to apply a category to a project, and then have that category applied to all the VMs that are deployed within a project. I've been asking for that for about three years.

If you're still running tiered architecture for the storage, it would be good to give stats on the amount of data that is warehoused in the cold tier versus the hot tier. Additionally, it would be helpful to get some visual appreciation of the dataset and identify which VMs are harnessing the bulk of it. You could see an element of this feature in Prism Element that wasn't available in the Prism Pro or NCM.

Nutanix has room for improvement around the partner tools and making them approachable and easier to learn.

The solution should introduce more automation features.

There should be more APIs to integrate with different vendors and to integrate with the existing solutions that we use on-prem.

In some ways, it abstracts out certain items in a simplified manner, which makes it good for training. They are like Lego bricks that go together, but other times, to get to that next technical level where we want to dive in, it sometimes restricts us from diving into the deeper technical pieces. Maybe we shouldn't be touching it, but I've never seen any of the products with the advanced button that lets you go and do more advanced functions without going to the CLI. It's a walled garden, and you have to do all of your editing and such within the interface. This is as per the feedback from my developers. I don't do any development work there. They sometimes become frustrated at not being able to use their normal tool sets such as Visual Studio, Visual Studio Code, and CSV pipelines that are outside of the Calm interface. They want to use that instead of using the Calm Web interface. They found the ease of use to be a struggle. They managed through it, but it would probably benefit us if we could use our own toolsets to program. We're taking some direction using DSL to take it out of Calm and have these DSL pieces, but the actual Calm interface should be improved there.

Nutanix Cloud Manager could partner with more partners to bring technologies that align with the area's policies and business needs.

In some ways, Nutanix Cloud Manager abstracts out certain items in a simplified manner, which makes it good for training. At other times, to get to the next technical level, we want to actually dive in, and Nutanix Cloud Manager sometimes restricts us from actually diving into the deeper technical pieces. There's no advance button that lets us do more advanced things without having to drop out to the CLI to do the command line piece.

Compared to Dell HCI, Prism’s home screen is quite mundane. When we tried to migrate an application from the old cluster, we couldn't run it on Nutanix’s native hypervisor. So we had to install a different hypervisor to run that particular application.

The support provided after office hours could use some improvement.

NCM's analytics could be better because we're not getting an accurate analysis of our virtual machines, and we're over-provisioning some of them.

Some of the UI is a little clunky. They do listen when I tell them about this, but one thing that drives me insane is that it defaults to a cumulative view of how much you've spent, as opposed to day-to-day. Even when you've selected day-to-day, you have to turn off a cumulative switch. They've done some work on fixing that in the UI, but I don't know why they're thinking that way and why they think people would want to look at it that way. The one thing I wish it had was that it worked more closely and more cleanly with custom data inputs, which I know is a lot to ask. It could probably have a nice warning page for all the things. Not for me, not for the big administrator, but for all my users to whom I give accounts so that they can look at their own things. It would be helpful if they had a landing page that just said, "Hey, you're losing money here. You're possibly losing here or there." It expects you to have a certain amount of knowledge of what you're doing when you first come in. It does have a dashboard, but it's very esoteric. Something just right on top that says "You're bleeding cash right here," and a graphic would be nice. If I want to set up a new account, there's no API. It's all done by hand. It would help us in the deployment of new users if there was a new user API that we could call with a program, as opposed to doing it by hand. We would like to be able to report how busy our machines are so that if a machine has been sitting there idle all week, we should turn it off. Sometimes, it's not just how busy the processor was, it's also about how much RAM was being taken up when that thing was running. Often, it can run low CPU and high RAM, and we still have to keep it running because of that. There is this arcane workaround to get that to work by installing something special on the individual machines one by one. Deploying that way is very arcane. I wish there was a better way of doing that. It seems it works with CloudWatch, at least on AWS, or CloudTrail, to do it, but I don't know for sure. They probably would've done it if it was easy, but it would help a lot if, in the deployment, it also was aware of memory usage, not just CPU usage by default.

There have been bugs. We've seen what looked like some storage inefficiencies in reports and, when we went in to look, we found they were false alarms. That was something they corrected on the fly. Overall, it works.

The design could be more user-friendly. There is always room for improvement when it comes to a site being more user-friendly.

We haven’t really gotten into the solution's capacity planning and runway analytics to help forecast storage and compute needs. Since I came in, we have been doing a lot of forklift upgrades and data center relocations. Most of the clusters have been in so much flux that the runway and those estimations haven't been accurate enough simply due to the fact that we pull the carpet out from the data and change the environment so often. Hopefully, once we have one more major cluster to put in, we'll get most of the rest of our PSX environment over. AT that point, those forecastings will be valuable to us. However, our environment and underlying hardware have been in so much flux, that nothing could really give us real accurate forecasting. There's a split between Prism Central and Prism Element and having to know which interface I need to get into to do certain feature sets or just having to switch between them having all the feature sets available would be my biggest ask. They've been moving towards that more and more.

It's hard to think of anything that needs to be improved. One issue, though, is that you can set up DHCP but it's a little bit clunky. I wish they would streamline and centralize the management of DHCP.

For Nutanix, there are options to go with different types of hardware vendors for using the AOS operating system. We can deploy it on Dell, Lenovo, or IBM servers. If Nutanix had its own server, it would be good.

One improvement would be to make it more like a local cluster interface. There are certain features in the local cluster GUI that are not available in the NCM. For example, if you want to do an NCC check, then it's a manual process where you actually have to go into the machine itself and then run it. Whereas in the local GUI, there's a button that you press. They just need to synchronize it to look pretty much identical so that the user will be familiar with it. Now, it's just mostly on the left bar. The design is on the left hand, whereas on the local side, it's different. There, everything is straightforward and technical, which as an administrator, I'm used to.