Senior Solutions Architect at a tech vendor with 5,001-10,000 employees
Reseller
Top 20
2024-06-19T05:59:31Z
Jun 19, 2024
The tool cannot be sold without a Nutanix platform. There is a dependency. We can sell the product only to a Nutanix customer. Convincing a customer to choose Nutanix is a huge project. It might take two years. We faced some performance issues with Nutanix. Nutanix has limitations. We worked with the support team to overcome the limitations.
Head of IT, Infrastructure at a financial services firm with 1,001-5,000 employees
Real User
2024-05-23T11:06:00Z
May 23, 2024
There will always be room for improvement, there is nothing perfect from day one. There are some technical challenges that we have with NDS. I believe with time it will be sorted out. They focus more on increasing performance and resiliency. They make your normal databases as a managed Service, like SQL, and Oracle Database and I believe there could be improvements for resiliency and high availability technologies. They could seamlessly provide that for those databases.
We have been experiencing significant performance issues with Nutanix Database Service, primarily due to our many clients. While the product is designed to scale effectively, we have encountered performance limitations when handling many clients. These limitations have impacted our business operations, highlighting the need for further optimization and improvement. We are also overwhelmed with the quality of technical support associated with the product.
There is room for improvement in the pricing structure, especially given the complexity of our business model involving multiple data centers and a variety of services. While the user-friendly GUI and branded plug-ins for HPI solutions make management easier, there is still a need for simpler operational tasks.
Managing Director at a tech services company with 11-50 employees
Real User
Top 20
2023-04-27T05:15:00Z
Apr 27, 2023
Currently, we can only patch the operating system for Linux operating systems. It would be helpful if we could patch Windows operating systems with the solution. Also, their tech support's service and response time could be improved.
Channel Sales Executive at VST-ECS Philippines Inc.
Real User
Top 20
2023-03-14T07:40:52Z
Mar 14, 2023
The downside of this solution is that it's more expensive than its competitors. The other thing is that the scalability part of this solution should be improved.
Segment Head at a tech services company with 10,001+ employees
Real User
Top 20
2022-12-13T20:43:00Z
Dec 13, 2022
There is room for improvement in the automation. It is customizable and we can create our own solutions, but if there were a central repository of automation scripts that we could use, that would be good. Secondly, the graphical user interfaces could be much more user-friendly. They are already user-friendly, but they could be simpler so that we do not need L3 staff to handle them. If they were simpler, we could also have some command center or L1/L1.5 associates do some housekeeping activities on it. Also, something we are not very clear on with Nutanix is whether it is also integrable with cloud platforms like Azure and AWS. Right now, we are using it more for traditional infrastructure. But tomorrow, if we have other components, can we also get a hybrid view? That is something that we need to look at. It's important to have a hybrid cloud environment. At any point in time, you're going to have on-premises and different public cloud environments in use and, at times, a hyper-converged infrastructure. A hybrid environment offering is something that would work well in the future.
Vice President Information Technology at network techlab
Real User
2022-07-01T16:00:23Z
Jul 1, 2022
It should be able to be consumed by other customers because only the enterprise cloud customers are able to buy this software. From an architecture perspective, Era cannot be deployed onto any other platform apart from Nutanix. More databases should be integrated quickly. If any VM is running on the Nutanix platform, like Oracle or SQL, and we right click that VM, from there we should be able to add the database into Era rather than go on the no-Era console.
They recently came out with a new version, so there are some new features that I still need to try. So it's hard to say what should be improved. Also, I don't have any essential databases that I'm managing with Era, so I'm not really close to the DBAs and don't know what they need or where there is still room for improvement. The best ones to answer this question are the DBAs because Era is basically designed for the databases.
Database Architect at a aerospace/defense firm with 501-1,000 employees
Real User
2021-06-13T07:06:00Z
Jun 13, 2021
The patching should be a one-button function. Also, it works about 80 percent of the time, but 20 percent of the time it requires manual intervention. And sometimes, until you understand the technical underpinnings of that process, you can't fix it. I thought we would move past that. In the last version, they broke a big chunk of that for me, and that's why I'm waiting for the new release because they promised me it would fix the problem.
The management of the solution needs to be improved. The solution needs better backup support, especially with Amazon Media. The solution needs to improve compatibility with other back-ups and products.
Pre-sales Technical Solution Architect at Mustafa Sultan Office Technology Co. LLC
Reseller
2020-02-06T11:37:00Z
Feb 6, 2020
We just started about three or four months back to do deeper explorations of the product. We are in the implementation of it really, and exploration is still on-going. Essentially, customers have just started using this product so we need to wait some time and see what their feedback is going to be like. Generally, before, we were using the Nutanix Acropolis product, which is another hypervisor, and the deployment was okay. This is something new for us, so we are still discovering a lot about this solution. Maybe after six months, we will have more valuable customer feedback about what is missing and what is required to be improved. But so far, we already have some issues like patch management which has shown to cause some stability issues. The pricing — which is probably the biggest issue for this product becoming more accepted in the market — probably needs to be re-evaluated because it is too high and customers are resisting the cost. The pricing structure is also much more confusing than it needs to be.
Nutanix Database Service (NDB) simplifies and automates database lifecycle management across on-premises and public clouds for Microsoft SQL Server, Oracle Database, PostgreSQL, MySQL, and MongoDB databases.
The tool cannot be sold without a Nutanix platform. There is a dependency. We can sell the product only to a Nutanix customer. Convincing a customer to choose Nutanix is a huge project. It might take two years. We faced some performance issues with Nutanix. Nutanix has limitations. We worked with the support team to overcome the limitations.
There will always be room for improvement, there is nothing perfect from day one. There are some technical challenges that we have with NDS. I believe with time it will be sorted out. They focus more on increasing performance and resiliency. They make your normal databases as a managed Service, like SQL, and Oracle Database and I believe there could be improvements for resiliency and high availability technologies. They could seamlessly provide that for those databases.
We have been experiencing significant performance issues with Nutanix Database Service, primarily due to our many clients. While the product is designed to scale effectively, we have encountered performance limitations when handling many clients. These limitations have impacted our business operations, highlighting the need for further optimization and improvement. We are also overwhelmed with the quality of technical support associated with the product.
There is room for improvement in the pricing structure, especially given the complexity of our business model involving multiple data centers and a variety of services. While the user-friendly GUI and branded plug-ins for HPI solutions make management easier, there is still a need for simpler operational tasks.
The solution could improve by providing more support for more vendors.
Currently, we can only patch the operating system for Linux operating systems. It would be helpful if we could patch Windows operating systems with the solution. Also, their tech support's service and response time could be improved.
The downside of this solution is that it's more expensive than its competitors. The other thing is that the scalability part of this solution should be improved.
There is room for improvement in the automation. It is customizable and we can create our own solutions, but if there were a central repository of automation scripts that we could use, that would be good. Secondly, the graphical user interfaces could be much more user-friendly. They are already user-friendly, but they could be simpler so that we do not need L3 staff to handle them. If they were simpler, we could also have some command center or L1/L1.5 associates do some housekeeping activities on it. Also, something we are not very clear on with Nutanix is whether it is also integrable with cloud platforms like Azure and AWS. Right now, we are using it more for traditional infrastructure. But tomorrow, if we have other components, can we also get a hybrid view? That is something that we need to look at. It's important to have a hybrid cloud environment. At any point in time, you're going to have on-premises and different public cloud environments in use and, at times, a hyper-converged infrastructure. A hybrid environment offering is something that would work well in the future.
The solution should provide more integration with more databases.
It should be able to be consumed by other customers because only the enterprise cloud customers are able to buy this software. From an architecture perspective, Era cannot be deployed onto any other platform apart from Nutanix. More databases should be integrated quickly. If any VM is running on the Nutanix platform, like Oracle or SQL, and we right click that VM, from there we should be able to add the database into Era rather than go on the no-Era console.
This solution could be improved by integrating with more database providers.
They recently came out with a new version, so there are some new features that I still need to try. So it's hard to say what should be improved. Also, I don't have any essential databases that I'm managing with Era, so I'm not really close to the DBAs and don't know what they need or where there is still room for improvement. The best ones to answer this question are the DBAs because Era is basically designed for the databases.
The patching should be a one-button function. Also, it works about 80 percent of the time, but 20 percent of the time it requires manual intervention. And sometimes, until you understand the technical underpinnings of that process, you can't fix it. I thought we would move past that. In the last version, they broke a big chunk of that for me, and that's why I'm waiting for the new release because they promised me it would fix the problem.
If there were data integration services included with the platform then it would be interesting, and it would help us a lot.
The management of the solution needs to be improved. The solution needs better backup support, especially with Amazon Media. The solution needs to improve compatibility with other back-ups and products.
We just started about three or four months back to do deeper explorations of the product. We are in the implementation of it really, and exploration is still on-going. Essentially, customers have just started using this product so we need to wait some time and see what their feedback is going to be like. Generally, before, we were using the Nutanix Acropolis product, which is another hypervisor, and the deployment was okay. This is something new for us, so we are still discovering a lot about this solution. Maybe after six months, we will have more valuable customer feedback about what is missing and what is required to be improved. But so far, we already have some issues like patch management which has shown to cause some stability issues. The pricing — which is probably the biggest issue for this product becoming more accepted in the market — probably needs to be re-evaluated because it is too high and customers are resisting the cost. The pricing structure is also much more confusing than it needs to be.
I would like to see the SQL compatibility enhanced.