My main feedback is about the account management. I feel they should connect with clients more frequently, beyond just selling the product. They should actively seek feedback and tailor the approach to client needs. It shouldn't always be about pushing additional products. My main suggestion is focused solely on the account management approach, specifically fostering closer and more proactive client relationships. So, the pricing could also be bit improvement.
Technical Development Lead at a government with 1,001-5,000 employees
Real User
2021-10-29T11:17:50Z
Oct 29, 2021
I'm from the development team. We have a different infrastructure team, which is actually managing the product and is closer to the features. From my side, I do not see any areas that are lacking. The licensing could be better. We are looking for open source. We have evaluated a few. We'd like them to have some sort of open-source option. We'd like it if they could reduce the cost without sacrificing on features.
Senior Enterprise Architect at a government with 1,001-5,000 employees
Real User
2021-02-24T15:58:36Z
Feb 24, 2021
Although it is working great for us at the moment, we don't enjoy its user-interface. The UI is based on old approach and needs an overhaul to modernize the UI and user interaction. Developer collaboration tools also needs serious enhancements.
Senior Manager at a tech services company with 1,001-5,000 employees
Real User
2020-04-06T08:22:44Z
Apr 6, 2020
Before gaining experience with the product, I found that it was not simple to use and things took longer to do than I had anticipated. The price of this solution should be lowered.
Oracle API Management enable you to streamline business and IT objectives by managing the lifecycle of your APIs, outsource application enhancement by empowering developers through API adoption, and add a mobile front to your applications and capture new revenue opportunities with seamless API enablement.
My main feedback is about the account management. I feel they should connect with clients more frequently, beyond just selling the product. They should actively seek feedback and tailor the approach to client needs. It shouldn't always be about pushing additional products. My main suggestion is focused solely on the account management approach, specifically fostering closer and more proactive client relationships. So, the pricing could also be bit improvement.
I'm from the development team. We have a different infrastructure team, which is actually managing the product and is closer to the features. From my side, I do not see any areas that are lacking. The licensing could be better. We are looking for open source. We have evaluated a few. We'd like them to have some sort of open-source option. We'd like it if they could reduce the cost without sacrificing on features.
Although it is working great for us at the moment, we don't enjoy its user-interface. The UI is based on old approach and needs an overhaul to modernize the UI and user interaction. Developer collaboration tools also needs serious enhancements.
Before gaining experience with the product, I found that it was not simple to use and things took longer to do than I had anticipated. The price of this solution should be lowered.