Director BPM at a marketing services firm with 1,001-5,000 employees
Real User
Nov 16, 2023
Compared to Broadcom Clarity, there was some flexibility with blueprints, etc. You can create a blueprint for different business groups or different customers. Planview AdaptiveWork doesn't have something like that. If they can build up something like a view price. It's still a traditional way where you have to create different instances for different customers. The PPM solution uses queries if I'm rolling out for different divisions. In that case, I have to create different instances for each region because each division may have a different look and feel. But if I have a blueprint, then it's very convenient. I can create multiple interfaces for different processes. Broadcom Clarity has some access control on those viewpoints.
I felt like the slide publisher isn't that user-friendly. I think it wasn't that easy to use or to figure out because of formatting constraints, or maybe we need to get better at understanding some of its limitations. Slide publisher is something that we're definitely interested in, and it was great in theory, but when we put it to use, it didn't serve our needs. So we aren't using it currently. For the most part, I think the workflow management capabilities are sufficient based on what I've seen in my role as the team admin on some of the earlier teams that I've been on. However, there was difficulty updating the schedules on the fly without relining all the data. At Dell, we're always trying to match the project schedules to reality. So many of the dates start shifting, and people are getting frustrated with managing the schedule because the dates keep changing, and we have to keep fixing them. And I think that there are maybe too many dependencies added to the schedules that they've created. Some of the dependencies are needed because they have to hit a specific delivery date. So, it's kind of like, "Okay, if you don't use that, then technically you can push past that delivery date." So, they constantly have to shorten certain parts of the schedule to keep the dates from shifting. I think that was the biggest complaint in terms of the workflow piece. As far as automating life cycle service requests goes, we've done some configuration just in project intake. That was about as much automation as we've done. We've also used Clarizen to generate a schedule using certain templates on the due date and then backtrack. So yeah, we've done some automation on that. It wasn't easy to automate, though, because the project manager would still have to go in and do some updates and fixes every time, so it's never fully automated. I think it was always just semi-automated, and they still had to put in a decent amount of work to get the schedule correct.
Information Technology Service Delivery Consultant | Senior Project Program Manager at a tech services company with 1-10 employees
Consultant
Mar 2, 2021
It could be more user-friendly. I think it is too overwhelming, initially, in terms of possibilities and so on. They should help more in providing a way of working so that you can gradually move up. For further integration with a SQL server, my feeling is that they lack skillsets for that here.
AdaptiveWork services the project management software needs of more than 2,500 companies in 76 countries worldwide. They boast a robust client list, including companies such as: Chanel, Cisco, The Walt Disney Company, EA, FedEx, HP, UPS, and VMWare. Founded in 2006, their goal is to change the way collaboration happens within companies of all sizes. AdaptiveWork focuses strongly on the fact that transparency, communication, and idea sharing are key in effective business models.
AdaptiveWork...
One specific area for improvement could be implementing a development environment to test workflows with live production data.
Compared to Broadcom Clarity, there was some flexibility with blueprints, etc. You can create a blueprint for different business groups or different customers. Planview AdaptiveWork doesn't have something like that. If they can build up something like a view price. It's still a traditional way where you have to create different instances for different customers. The PPM solution uses queries if I'm rolling out for different divisions. In that case, I have to create different instances for each region because each division may have a different look and feel. But if I have a blueprint, then it's very convenient. I can create multiple interfaces for different processes. Broadcom Clarity has some access control on those viewpoints.
I felt like the slide publisher isn't that user-friendly. I think it wasn't that easy to use or to figure out because of formatting constraints, or maybe we need to get better at understanding some of its limitations. Slide publisher is something that we're definitely interested in, and it was great in theory, but when we put it to use, it didn't serve our needs. So we aren't using it currently. For the most part, I think the workflow management capabilities are sufficient based on what I've seen in my role as the team admin on some of the earlier teams that I've been on. However, there was difficulty updating the schedules on the fly without relining all the data. At Dell, we're always trying to match the project schedules to reality. So many of the dates start shifting, and people are getting frustrated with managing the schedule because the dates keep changing, and we have to keep fixing them. And I think that there are maybe too many dependencies added to the schedules that they've created. Some of the dependencies are needed because they have to hit a specific delivery date. So, it's kind of like, "Okay, if you don't use that, then technically you can push past that delivery date." So, they constantly have to shorten certain parts of the schedule to keep the dates from shifting. I think that was the biggest complaint in terms of the workflow piece. As far as automating life cycle service requests goes, we've done some configuration just in project intake. That was about as much automation as we've done. We've also used Clarizen to generate a schedule using certain templates on the due date and then backtrack. So yeah, we've done some automation on that. It wasn't easy to automate, though, because the project manager would still have to go in and do some updates and fixes every time, so it's never fully automated. I think it was always just semi-automated, and they still had to put in a decent amount of work to get the schedule correct.
It could be more user-friendly. I think it is too overwhelming, initially, in terms of possibilities and so on. They should help more in providing a way of working so that you can gradually move up. For further integration with a SQL server, my feeling is that they lack skillsets for that here.