The solution could be improved by including a processing monitor, possibly with a language interface like Lua, allowing for writing custom sensors and processing outcomes of inputs. Given our significant SAP landscape, I would also like PRTG to offer better integration with SAP systems, including S/4HANA and HANA databases.
There is no automatic fault management. PRTG lacks customization and flexibility. It doesn't have a unified monitor, meaning it doesn't have the scope for every application, up to the application and databases, and visualizations. There is no unified monitoring in PRTG. It needs a lot of improvement in terms of integration. PRTG lags in integration. There is no third-party integration available. They must work on it.
In my opinion, one area that could be improved in PRTG Enterprise Monitor is the capability to send SMS notifications. Notifications are crucial for alerting us to areas that require attention.
PRTG involves more manual configuration, requiring the creation of connections, and setting up APIs. Instead, they could provide features similar to Datadog enabling ease of integration and out-of-the-box support for various applications and multiple platforms. Moreover, they could also introduce the installation of agents on any machine or service. They should work on minimizing false positives by sending alerts promptly and confirming errors with minimal troubleshooting requirements.
The solution could be improved by including a processing monitor, possibly with a language interface like Lua, allowing for writing custom sensors and processing outcomes of inputs. Given our significant SAP landscape, I would also like PRTG to offer better integration with SAP systems, including S/4HANA and HANA databases.
There is no automatic fault management. PRTG lacks customization and flexibility. It doesn't have a unified monitor, meaning it doesn't have the scope for every application, up to the application and databases, and visualizations. There is no unified monitoring in PRTG. It needs a lot of improvement in terms of integration. PRTG lags in integration. There is no third-party integration available. They must work on it.
In my opinion, one area that could be improved in PRTG Enterprise Monitor is the capability to send SMS notifications. Notifications are crucial for alerting us to areas that require attention.
PRTG involves more manual configuration, requiring the creation of connections, and setting up APIs. Instead, they could provide features similar to Datadog enabling ease of integration and out-of-the-box support for various applications and multiple platforms. Moreover, they could also introduce the installation of agents on any machine or service. They should work on minimizing false positives by sending alerts promptly and confirming errors with minimal troubleshooting requirements.
There could be more security features included in PRTG Enterprise Monitor.
The support must be improved. Support platforms like live chats and emails must be available.
PRTG Enterprise Monitor should include more functionalities and features that are similar to SolarWinds.