IT Service Management (ITSM) ensures that IT services align with business needs, maximizing efficiency and minimizing risks through structured processes and quality management practices.ITSM solutions offer a range of functionalities to support IT operations. They provide a structured approach to service delivery and management, ensuring IT functions are aligned with business objectives. With insights from industry users, these tools are essential for maintaining service quality and boosting...
The concerns where improvements are required lie in the area of finance revolving around aspects like receivables and the general ledger.