Infrastructure & System Administrator at a tech company with 1-10 employees
Real User
Top 5
2023-06-26T14:35:00Z
Jun 26, 2023
The problem is that the platform requires it to be maintained and updated. Also, a few cases are still pending with the Red Hat support team since they are not closed yet. Such areas need to be developed by Red Hat's team members. One of the other areas that need improvement in the solution is that I need to get a proper response from the technical support.
It is difficult to create a complete dashboard that includes all the needed features or catalogs. To compete with other vendors, much development is needed such as including predefined plug-and-play modules It takes a lot of development to integrate with Remedy and request new machines or create tickets. The approval cycle for deployment and implementation is too long.
CCO at a tech services company with 51-200 employees
Real User
2022-08-10T20:13:20Z
Aug 10, 2022
All of the areas of Red Hat CloudForms could improve. It doesn't do half of the things that it says it can do out of the box. It takes configuration to make any of it work, which is not uncommon for solutions similar to this. However, it is frustrating. In a future release, Red Hat CloudForms could improve by offering to support all the five major cloud services. It only supports Amazon AWS and Microsoft Azure. It has some support for Google Cloud, but no support for Oracle Cloud, and no support for IBM Cloud.
Red Hat CloudForms could improve by allowing more customization of reports. We have to do a lot of coding to accomplish what we want. Additionally, the compatibility with the multi-cloud could improve. The latter versions of the solution removed Google support and the cost comparison between other clouds was high.
Professional Services Manager at a tech services company with 51-200 employees
Real User
2021-01-29T07:27:53Z
Jan 29, 2021
Our clients had challenges or issues with the updates. Its updates should be better managed. They should provide quicker and more stable updates. Its stability can also be better. We initially faced ease-of-use and compatibility issues while integrating it. We had a lot of compatibility issues with other products. Our clients are concerned about whether it is under IBM or it is still Red Hat. Clients are not very clear about the support, and they're not really happy with it. Currently, they're getting support from Red Hat, but going forward, they're not really clear about what would be the life cycle of the product, which is a concern for them.
CoOwner & CTO at a tech services company with 11-50 employees
Real User
2021-01-14T06:46:32Z
Jan 14, 2021
The solution is still quite immature. Those CloudForms and similar products are very capable if you are some sort of programmer. It has the infrastructure, however, to actually make it work, you have to program it yourself inside the platform. It's okay as a platform, however, it is not a ready-made product. You have to do a lot of work. The product is expensive. It would be ideal if they could work on their pricing model. What I expect from Red Hat is for it to make configurations for common use cases. Red Hat CloudForms allows you to integrate with external sources. Yet, if you want to integrate something, then you have to program it in Ruby in order to integrate. If you want some features with this integration, they also have to be programmed. I know that with other products, it is more of a point and click integration. Often, also, there are knowledge bases or use cases that are already present as point-and-click functionality.
Principal Solutions Architect at Tech Mahindra Limited
Real User
2020-03-16T06:56:19Z
Mar 16, 2020
Because the solution needs to integrate with other products that surround it, there is a lot of configuration required, and this can be quite complex. It's not as easy as it is with, for example, VMware. The solution needs to be more user-friendly. They need to make it more plug-and-play.
Principal Solutions Architect at Tech Mahindra Limited
Real User
2020-03-16T06:56:17Z
Mar 16, 2020
The complexity of the solution is a bit high in comparison to VMware. The solution should be made more user-friendly with plug-and-play functionality. It will help companies adopt it quicker.
Manage container, virtual, private, and public cloud infrastructures
Managing a complex, hybrid IT environment can require multiple management tools, redundant policy implementations, and extra staff to handle the operations. Red Hat® CloudForms simplifies IT, providing unified management and operations in a hybrid environment.
As your IT infrastructure progresses from traditional virtualization toward an Infrastructure-as-a-Service (IaaS) model, CloudForms evolves, protecting your...
I have issues with the solution's permissions. Unlike VMware, the product doesn't allow folder-type permissions.
The problem is that the platform requires it to be maintained and updated. Also, a few cases are still pending with the Red Hat support team since they are not closed yet. Such areas need to be developed by Red Hat's team members. One of the other areas that need improvement in the solution is that I need to get a proper response from the technical support.
The solution's provisioning engine needs to be improved.
It is difficult to create a complete dashboard that includes all the needed features or catalogs. To compete with other vendors, much development is needed such as including predefined plug-and-play modules It takes a lot of development to integrate with Remedy and request new machines or create tickets. The approval cycle for deployment and implementation is too long.
All of the areas of Red Hat CloudForms could improve. It doesn't do half of the things that it says it can do out of the box. It takes configuration to make any of it work, which is not uncommon for solutions similar to this. However, it is frustrating. In a future release, Red Hat CloudForms could improve by offering to support all the five major cloud services. It only supports Amazon AWS and Microsoft Azure. It has some support for Google Cloud, but no support for Oracle Cloud, and no support for IBM Cloud.
Red Hat CloudForms could improve by allowing more customization of reports. We have to do a lot of coding to accomplish what we want. Additionally, the compatibility with the multi-cloud could improve. The latter versions of the solution removed Google support and the cost comparison between other clouds was high.
Our clients had challenges or issues with the updates. Its updates should be better managed. They should provide quicker and more stable updates. Its stability can also be better. We initially faced ease-of-use and compatibility issues while integrating it. We had a lot of compatibility issues with other products. Our clients are concerned about whether it is under IBM or it is still Red Hat. Clients are not very clear about the support, and they're not really happy with it. Currently, they're getting support from Red Hat, but going forward, they're not really clear about what would be the life cycle of the product, which is a concern for them.
The solution is still quite immature. Those CloudForms and similar products are very capable if you are some sort of programmer. It has the infrastructure, however, to actually make it work, you have to program it yourself inside the platform. It's okay as a platform, however, it is not a ready-made product. You have to do a lot of work. The product is expensive. It would be ideal if they could work on their pricing model. What I expect from Red Hat is for it to make configurations for common use cases. Red Hat CloudForms allows you to integrate with external sources. Yet, if you want to integrate something, then you have to program it in Ruby in order to integrate. If you want some features with this integration, they also have to be programmed. I know that with other products, it is more of a point and click integration. Often, also, there are knowledge bases or use cases that are already present as point-and-click functionality.
Because the solution needs to integrate with other products that surround it, there is a lot of configuration required, and this can be quite complex. It's not as easy as it is with, for example, VMware. The solution needs to be more user-friendly. They need to make it more plug-and-play.
The complexity of the solution is a bit high in comparison to VMware. The solution should be made more user-friendly with plug-and-play functionality. It will help companies adopt it quicker.