Enterprise System Architect at Value Transformation Services
Real User
Top 5
2025-07-17T12:16:18Z
Jul 17, 2025
I have not utilized the automation capabilities for remediation tasks within Red Hat Insights. The point is that we have a detached environment, so it is not really applicable. Here, what could be improved dramatically is the ability to have it used by an enterprise, which means to interlock with Ansible Automation Platform first. Secondly, including a change number or something that can help in tracking the remediation would be beneficial. If you come from an enterprise, you want to have all of the IT stuff in place. You cannot just remediate; you need to have a change and everything in place, and then you can do it. So even the planning can be something that can be improved.
Sometimes, the product has outages that affect the site's ability. I've had open tickets only to find that they've had problems. There should be a status page that informs users about any internal problems within the sites. This way, I can easily determine if the issue lies with them and not with my tenant. The product should provide more online documentation to explain the available options better.
Red Hat Insights provides highly scalable, prescriptive analytics across complete, hybrid infrastructures. Delivered as a Software-as-a-Service (SaaS) offering, Red Hat Insights takes advantage of Red Hat’s industry expertise as a leader in open source software to generate tailored remediations in real time. Red Hat Insights uses intelligent data to pinpoint technical risks and help IT resolve problems before business is affected. This modern, integrated platform supports operational...
I have not utilized the automation capabilities for remediation tasks within Red Hat Insights. The point is that we have a detached environment, so it is not really applicable. Here, what could be improved dramatically is the ability to have it used by an enterprise, which means to interlock with Ansible Automation Platform first. Secondly, including a change number or something that can help in tracking the remediation would be beneficial. If you come from an enterprise, you want to have all of the IT stuff in place. You cannot just remediate; you need to have a change and everything in place, and then you can do it. So even the planning can be something that can be improved.
Sometimes, the product has outages that affect the site's ability. I've had open tickets only to find that they've had problems. There should be a status page that informs users about any internal problems within the sites. This way, I can easily determine if the issue lies with them and not with my tenant. The product should provide more online documentation to explain the available options better.
The improvements, in my opinion, have to be done in the infrastructure of the Red Hat Satellite, it is very complex.