I work a lot with the support side when there are issues. I see a lot of confusion about the various licenses. The licensing model is somewhat complicated. The product license has to be installed. Sometimes, when a license is expiring and I need a new one, it's hard to understand where those licenses are in the guest support portal. I've discussed this with ASG, and they've acknowledged that it's too complicated. It has had an impact. It's not that the product doesn't work, but we get messages from the user worried that the product will run out of support and their whole operation will be affected.
Workload Automation streamlines and manages business processes with precision by automating recurring tasks and optimizing resource allocation across IT systems.This technology offers organizations the ability to manage complex workflows seamlessly. It integrates across platforms and applications, ensuring that jobs run in harmony, reducing manual intervention. Businesses use Workload Automation to improve efficiency, meet compliance needs, and enhance operational insights, leading to reduced...
I work a lot with the support side when there are issues. I see a lot of confusion about the various licenses. The licensing model is somewhat complicated. The product license has to be installed. Sometimes, when a license is expiring and I need a new one, it's hard to understand where those licenses are in the guest support portal. I've discussed this with ASG, and they've acknowledged that it's too complicated. It has had an impact. It's not that the product doesn't work, but we get messages from the user worried that the product will run out of support and their whole operation will be affected.