From an integration perspective, it is difficult to integrate with Jira or any ticketing tool, which is challenging. We didn't try that, but we opened a case with SUSE support, and they said that it requires consultation for this new use case. In terms of support, both response time and knowledge-wise, they need to improve.
Developer Product Marketing Manager at Parity Technologies
Real User
Nov 15, 2021
I really would like to have a broader library of VCP's or playbooks that I can deploy. That's the only thing I would sometimes really need. I'd like a proper code library. I would like to see some AI or machine learning or some mechanism that can predict my potential errors. For instance, if I'm running out of a space in my server X maybe it can raise an alert and tell me, "with the current consumption of a storage in the server in 10 days, you're going to run out of space."
Sales Engineer | Technical Sales | Pre-Sales at SUSE
Vendor
Dec 20, 2021
@reviewer1715967 have you used the Prometheus/Grafana integration yet? If you have any issues that need some extra assistance, please reach out to your SUSE account executive or sales engineer. If you are struggling with that, please reach out to me and I will try my best to get the right people to get in contact with you.
DevOps Software Engineer at Integra Micro Software Services
Real User
Aug 28, 2023
Sometimes, the solution can be very complex, and at some level, you require technical expertise to use it. Some users have reported that the user interface is difficult to navigate. It can be complex and difficult for users who are new to Linux and don't have any technical expertise.
Configuration Management ensures consistent performance by managing system settings across the network. It enhances efficiency, reduces downtime, and improves compliance with industry standards.Configuration Management provides a systematic approach to handle IT resources. This involves tracking all aspects of hardware and software configurations, identifying any discrepancies, and rectifying them efficiently. Effective Configuration Management aids IT teams in maintaining control over...
The integration of some functions on cybersecurity could be improved if possible, along with features that can be helpful in disaster recovery.
From an integration perspective, it is difficult to integrate with Jira or any ticketing tool, which is challenging. We didn't try that, but we opened a case with SUSE support, and they said that it requires consultation for this new use case. In terms of support, both response time and knowledge-wise, they need to improve.
There is room for improvement in the documentation. A better description of the initial setup process could enhance user experience.
I really would like to have a broader library of VCP's or playbooks that I can deploy. That's the only thing I would sometimes really need. I'd like a proper code library. I would like to see some AI or machine learning or some mechanism that can predict my potential errors. For instance, if I'm running out of a space in my server X maybe it can raise an alert and tell me, "with the current consumption of a storage in the server in 10 days, you're going to run out of space."
@reviewer1715967 have you used the Prometheus/Grafana integration yet? If you have any issues that need some extra assistance, please reach out to your SUSE account executive or sales engineer. If you are struggling with that, please reach out to me and I will try my best to get the right people to get in contact with you.
Sometimes, the solution can be very complex, and at some level, you require technical expertise to use it. Some users have reported that the user interface is difficult to navigate. It can be complex and difficult for users who are new to Linux and don't have any technical expertise.
I've not explored the entire feature set. However, we have not seen any shortcomings. We sometimes have server issues and need to restart the service.
I can't really say what product or service could be improved because we use limited features.