They should provide a live version of the solution to our remote agents. Also, there could be integration with IT management tools. It would be helpful for us in PC management, software management, and computer resetting.
They do have some glitches in the microphone and speaker, especially during remote access. We'd like to have recordings of the remote access automatically.
Remote Access solutions allow users to securely connect to systems, networks, and resources from a remote location. These technologies are essential for organizations with distributed workforces, ensuring continued productivity and operational efficiency.
Organizations leverage Remote Access to maintain seamless operations, enabling employees to connect to company resources from anywhere in the world. Secure connectivity is crucial for protecting sensitive business data while granting...
They should provide a live version of the solution to our remote agents. Also, there could be integration with IT management tools. It would be helpful for us in PC management, software management, and computer resetting.
They do have some glitches in the microphone and speaker, especially during remote access. We'd like to have recordings of the remote access automatically.
Support could be more knowledgeable.