When evaluating Convergence and VOIP, what aspect do you think is the most important to look for?

Key aspects to look for in Convergence and VOIP include:

• 
  Reliability (Quality of service, network stability, uptime/downtime, and call quality)


• 
  Scalability (Ability to grow with company needs, flexibility for adding users and features, and support for future growth)


• 
  Security (Encryption methods, protection against cyber threats, compliance with industry regulations, and secure data transmission)


• 
  Cost-effectiveness (Initial setup costs, maintenance and support expenses, return on investment, and value for money)