Try our new research platform with insights from 80,000+ expert users
2023-08-23T09:48:00Z

Why are Social CRM solutions important for businesses?

US
  • 1
  • 6
PeerSpot user
1

1 Answer

TC
Real User
Top 5
2023-08-25T07:15:20Z
Aug 25, 2023
Find out what your peers are saying about Sprinklr, Salesforce, Qualtrics and others in Social CRM. Updated: February 2025.
838,640 professionals have used our research since 2012.
Search for a product comparison in Social CRM
Social CRM
Social CRM blends social media channels with traditional CRM tools, enhancing customer interaction and engagement. It enables businesses to leverage social insights to make data-driven decisions. Social CRM integrates social data with customer information, providing a comprehensive view of customer interactions across channels. This holistic approach aids businesses in tailoring their communications and marketing strategies to meet customer needs more effectively. Real user insights...
Download Social CRM ReportRead more

Social CRM experts

reviewer3329071 - PeerSpot reviewer
Kapil Rampal - PeerSpot reviewer
Radhey Rajput - PeerSpot reviewer
Karan-Singh - PeerSpot reviewer
Mitesh (Mitesh) Kumar - PeerSpot reviewer
Ali Bin Tahir - PeerSpot reviewer
KS
reviewer2338281 - PeerSpot reviewer