Provided full architecture and managed multiple implementation teams to deliver cloud-based white-labelled RSA Management Platform that includes CRM, Integration and Telematics Platform (API/ETL with Mulesoft Anypoint Cloud and Azure App Services), BI/Reporting/Predictive Analysis and Big Data Platform (Salesforce Einstein Analytics/Salesforce Partner Communities/Power BI) and NLP/Speech Recognition elements (AWS Transcribe) to manage over 10 million transactions daily and over 1.2 mln calls annually from the B2B Customers of largest North American RSA Providers.
