1. Managed a project to digitize company's operations, reduce time spent on redundant tasks by automating workflows and improving efficiency, accuracy and customer satisfaction.
2. Developed business excellence management system by adopting a standardized approach using ISO Management framework.
3. Modified company's SharePoint to improve its communication and collaboration with stakeholders, as well as to incorporate branding and theming aspects.
4. Created, launched and implemented a Learning Management System to support staff's learning and development.