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Monitoring and remediation on alerts across the complete

TS
30000 people affected
12 people managed
12 month project

Project Description

Monitoring and remediation on alerts across the complete enterprise including onpremis, cloud, multicloud and hybrid across the globe

Lessons Learned

Nothing

Highlights

Under budget
Support from colleagues

Difficulties

Management had to be convinced
Large no. of people impacted

Products Used

Technical Skills Used

  • AI
  • Watson
  • rufusai

Technical Certifications

  • ITIL Service management
  • Chicago (IL-US)41.85-87.65