Compare Adobe vs Qlik

Adobe

Based on 182 reviews.

Qlik

Based on 309 reviews.

Overview

Adobe Systems Incorporated is an American multinational computer software company. The company is headquartered in San Jose, California, United States. Adobe has historically focused upon the creation of multimedia and creativity software products, with a more-recent foray towards rich Internet application software development. It is best known for Photoshop, the Portable Document Format and Adobe Creative Suite, as well as its successor Adobe Creative Cloud.

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Sample Customers

Popular Solutions

10 reviews

9 reviews

8 reviews

20 reviews

12 reviews

10 reviews

Top Industries

Educational Organization

39%

Financial Services Firm

10%

Computer Software Company

Manufacturing Company

Educational Organization

39%

Financial Services Firm

12%

Computer Software Company

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Graham Sprague
Sr. Manager/Adobe Workfront Fusion Developer at Staples, Inc.
Adobe Workfront was primarily our main project management software for creative projects. Anything requested by the...
Read full review of Adobe Workfront »
Nitish Lamba
Technology Lead at Infosys
I have used Adobe Target for different purposes. The most basic use case is A/B testing. We run random tests on the...
Read full review of Adobe Target »
Marco Almeida
E-commerce Merchandising Director at Sysco
Magento replaced one of the old platforms at HP, where I used to work, for e-commerce at HP Broadcom stores, which...
Read full review of Adobe Commerce »
RakibulIslam
Sr. Software Engineer at Wipro Limited
During the first six months of using the solution, I worked to automate our daily tasks. In general, we use it to...
Read full review of Adobe ColdFusion »
PradeepKumar25
Associate Manager at Tech Mahindra Limited
Within the tool, we can do many activities, mainly related to lead capture and lead engagement. We market through...
Read full review of Marketo »

Review 1 of 5

KrishnaBaddam
Presales Manager at Artha Solutions
Qlik Compose is basically an integration tool, which has been acquired by Qlik from an Israeli IT company. So that...
Read full review of Qlik Replicate »
Arjun Meda
Assistant Vice President at HSBC India
I use the solution in my company since I like the product a lot. I find it to be better than the other tools in the...
Read full review of QlikView »
Sahil Taneja
Principal Consultant/Manager at Tenzing
We used Qlik Compose for our data warehousing project. We were able to build the data nodes and schedule them...
Read full review of Qlik Compose »
Carlos-Mejia
Sales Director at Data IQ M̩xico
The use cases depend on the industry. Finance, Telco, Manufacturing & Consumer Goods (CPG). Most of our customers are...
Read full review of Qlik Analytics Platform »
Anonymous User
Senior Manager, Customer Life Cycle Management Specialist at a comms service provider
Our company has fifty users who conduct analytics for many use cases.
Read full review of Qlik Gold Client »

Review 1 of 5

Customer Service

Vishu Aggarwal
Freelance Corporate Trainer at Freelancer
Whenever we had any issues, we got to Adobe Forums. There, we receive answers.
Read full review of Adobe Flash »
Sahil Chauhan
Head - Digital Post Production at a marketing services firm
Raising complaints via email resulted in responses, but the process was slow and somewhat tedious. The delays in...
Read full review of Adobe Creative Cloud »
Prince Shivhare
Architect at Endeavour Group
The response time is long. Response time, plus the expected output I need should be clear. It shouldn't be like I...
Read full review of Adobe Experience Manager »
Ivan Stankovic
CEO at Syncit Group
The support services offered by Adobe are slow. The solution's support team does not consist of very knowledgeable or...
Read full review of Adobe Commerce »
Nitish Lamba
Technology Lead at Infosys
While Adobe's support team generally addresses critical issues quickly, I've found their support to be not very...
Read full review of Adobe Target »
Gaurav Jasoria
Founder at In.Genius Solutions
I would rate the technical support a seven, on a scale from one to 10, with one being the worst and 10 being the best.
Read full review of Adobe Commerce »
Gaurav Mishra
Sr Consultant at HCL Technologies
I'm able to resolve issues myself, so I haven't contacted the technical support team for Adobe Experience Manager.
Read full review of Adobe Experience Manager »
Maciej Kutzmann
Adobe Target & Adobe Analytics Developer | Implementation SME at C&F
They are very unresponsive and with the lines of support, the first initial line directed me back to docs while I...
Read full review of Adobe Target »
Komal Jain
Product Manager at a consultancy
We raise priority tickets with Adobe when we face issues. We get priority support service since my organization is a...
Read full review of Adobe Workfront »
Thomas Becker
Managing Partner(Austria) at a media company
Adobe's technical support is so-so. They are attentive to big companies but tend to be negligent towards mid-sized...
Read full review of Adobe Experience Manager »
Mahimitra Chirala
Senior Analytics Developer at NextRow Digital
Whenever we face an issue, the technical support team typically resolves it within a day or two.
Read full review of Adobe Target »
Marco Almeida
E-commerce Merchandising Director at Sysco
My company had contacted the support due to the page load speed time. We had a couple of meetings with Magento's...
Read full review of Adobe Commerce »
Michela Bruna
Ux designer & content strategist at Eni gas e luce
I have not contacted technical support.
Read full review of Adobe Experience Manager Mobile [EOL] »
Mohit Mehta
Confidential at Confidential
Every account has one admin, and we can contact the service support team. If we create a ticket, they prioritize it...
Read full review of Marketo »
Anonymous User
AEM Developer / Consultant at a tech services company
The technical support is active in responding but may take a while, depending on the complexity of the issue.
Read full review of Adobe Experience Manager »
Anonymous User
Microsoft Dynamics CRM System Administrator at a manufacturing company
Customer Service: Outstanding. I get replies usually the same day. They are always availabel and friendly when we...
Read full review of Adobe Workfront »
Anonymous User
IT Project Manager at a tech services company
Customer Service: 5/10 - No issues with customer service. Technical Support: 5/10. Great technical support --...
Read full review of Adobe Workfront »
Anonymous User
President / Founder
Good.
Read full review of Adobe Connect »
Anonymous User
Senior Consultant AEM at a manufacturing company
Six out of 10. The tech support from Adobe is slow to respond and takes a lot of time to fix product related bugs.
Read full review of Adobe Experience Manager »
Mitchel Mol
CEO / Owner at Aelion - Netherlands
Customer Service: Never had direct contact with Adobe ColdFusion customer service. Technical Support: Never had...
Read full review of Adobe ColdFusion »
Anonymous User
Senior Cybersecurity Analyst at a energy/utilities company
I have personally never contacted the Adobe technical support or customer service team so I cannot comment on it.
Read full review of Adobe ColdFusion »
Anonymous User
Marketing at Kenes Group
Customer Service: I would give customer service a rating of three out of 10. Technical Support: I would give...
Read full review of Marketo »
Anonymous User
Senior AEM/CQ Admin Consultant & Business and Community Development
The technical support for AEM has to be at a very high level to begin with, so, I've worked with some amazing people;...
Read full review of Adobe Experience Manager »
Anonymous User
Growth Strategies and Demand Generation Consultant at a marketing services firm
I would give technical support a rating of 5/10.
Read full review of Marketo »
Anonymous User
Traffic Manager at a tech company
Customer Service: We have Platinum support, and are very well looked after. Our customer service representative is...
Read full review of Adobe Workfront »
Anonymous User
Supervisor, Project Management at a pharma/biotech company
Customer Service: Customer service is great with Workfront. Everyone you speak to seems genuinely interested in...
Read full review of Adobe Workfront »
Anonymous User
VP Marketing at a financial services firm
Customer Service: The customer service is great once you get the right person on the phone. Sometimes the person...
Read full review of Adobe Workfront »
Anonymous User
Senior Software Consultant at a tech services company
Very very poor.
Read full review of Adobe Experience Manager »
Anonymous User
IT Admin at a logistics company
Customer Service: They are really helpful. They are experts in their product and they will immediately identify when...
Read full review of Adobe Workfront »
Anonymous User
Chief Technology Architect at a tech services company
Adobe usually don't want to speak to the integrators, they want to speak with the client. That's the approach in...
Read full review of Adobe Experience Manager »

Review 1 of 30

Sandro Gatti
Partner at Bios Management
They provide technical support for their product but don't offer solution support. The solution support is handled...
Read full review of QlikView »
JohnZacharkan
Senior Architect at SourcEdge
The support was exceptional, especially when dealing with a performance issue requiring special libraries on the DB2...
Read full review of Qlik Replicate »
Hendra Eka Putra
Chief Executive Officer at Idea Domina
We haven't actually used technical support for Qlik. We've always been able to solve problems ourselves.
Read full review of QlikView »
KrishnaBaddam
Presales Manager at Artha Solutions
There is a proper product support team. I heard that with the new tools like Qlik AutoML, there is a delay in the...
Read full review of Qlik Replicate »
James-Anderson
Business Development/Medical Economics at a university
Excellent support with constant communications.
Read full review of Qlik Sense »
ManFin32102
Manager, Financial Systems Deployment, EPSI at a healthcare company
We usually use a partner for technical support, so I cannot really rate the service.
Read full review of QlikView »
Anonymous User
Solution Architect at a healthcare company
Technical support is very good.
Read full review of QlikView »
Jarno Loubser
Managing Director at B2IT
Our team is extremely technically proficient because we've been around the Qlik product set for many years. It's not...
Read full review of Qlik Sense »
Anonymous User
Senior BI Consultant at a retailer
Customer Service: It's good. Technical Support: It's good.
Read full review of QlikView »
Anonymous User
Director Business Intelligence at Bridgehampton National Bank (BNB)
The support team is great.
Read full review of Qlik Sense »
Anonymous User
P&C Underwriting Analyst at a insurance company
Customer Service: Customer service has been good and everything has been hands-on. Technical Support: This type of...
Read full review of Qlik Sense »
Anonymous User
Software Engineer at a tech vendor
The technical support could improve. It is difficult to connect with them on the phone. There can be a lot of back...
Read full review of Qlik Replicate »
Anonymous User
IT Analyst at a government
Customer Service: 9/10 Technical Support: 9/10
Read full review of QlikView »
MusaMongwe
Head of Data Practice at a tech services company
Their first level of support could do with some improvement. If I log a call or submit a problem, I tend to find that...
Read full review of Qlik Compose »
Anonymous User
IT Manager at a consumer goods company
The consultant company that sold us the product provides us with follow-up service. At the moment, we are satisfied.
Read full review of QlikView »
Anonymous User
IT Specialist at a local government
Technical support is 8/10.
Read full review of QlikView »
Anonymous User
VP of IT at a manufacturing company
Our support has been excellent, but is provided by a 3rd party consultant group.
Read full review of QlikView »
Anonymous User
Developer
I have not had direct contact. Currently (with Qlik Sense), I am working with Qlik local partners, not directly.
Read full review of QlikView »
Srikanth Penumutchu
Works
Customer service is good.
Read full review of Qlik Sense »
Anonymous User
Reporting Analyst at a insurance company
Qlik's support model for everyone except large enterprises is through consultant partners, so it depends on the...
Read full review of QlikView »
Anonymous User
Enterprise Data Architect at a manufacturing company
The technical support services are good. However, they could prioritize critical issues. This particular area needs...
Read full review of QlikView »
Anonymous User
Qlik Consultant at a consultancy
I have not been in contact with technical support.
Read full review of QlikView »
Anonymous User
Analyst at a government
We've had a team of consultants helping us directly. So we do not use support now. We are in the phase where we're...
Read full review of Qlik Replicate »
Anonymous User
Manager Global IT Architecture at a transportation company
Customer Service: Customer service is decent. There is a lot of passing off to other techs during the escalation...
Read full review of Qlik Sense »
Anonymous User
Senior Manager of Data Analytics at a tech vendor
Customer Service: Medium/LowTechnical Support: Medium/High
Read full review of QlikView »
Anonymous User
BI Expert
Customer Service: Direct Communication, usually quick responsesTechnical Support: 9/10
Read full review of QlikView »
Anonymous User
Senior Analyst at a construction company
Customer Service: Good. Technical Support: Depends highly on the people attending the call, from excellent to poor.
Read full review of Qlik Sense »
Anonymous User
Managing Partner at PBS
QlikView has a very good developer community where you can find support from the other developers.
Read full review of QlikView »
Anonymous User
Business Intelligence Latin America Leader at a engineering company
I rate technical support 8/10.
Read full review of QlikView »
Anonymous User
Technical Associate at a real estate/law firm
Technical support is OK.
Read full review of QlikView »

Review 1 of 30

Technical Support

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