Try our new research platform with insights from 80,000+ expert users

Broadcom vs ServiceNow

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Broadcom
Based on 2341 reviews.
ServiceNow
Based on 466 reviews.
Latest Research
Overview
Broadcom Corporation is an American fabless semiconductor company in the wireless and broadband communication business. The company is headquartered in Irvine, California. Broadcom was founded by a professor-student pair Henry Samueli and Henry T. Nicholas III from the University of California, Los Angeles in 1991. In 1995, the company moved from its Westwood, Los Angeles, office to Irvine, California. In 1998, Broadcom became a public company on the NASDAQ exchange and now employs approximately 11,750 people worldwide in more than 15 countries.
ServiceNow is a platform-as-a-service provider of enterprise Service Management software. It was founded in 2003 by Fred Luddy, the previous CTO of Peregrine Systems and Remedy Corporation. ServiceNow specializes in delivering ITSM applications and thus competes with BMC, Computer Associates, IBM, and Hewlett-Packard. It also provides a platform for forms-based workflow application development and thus competes with SaaS/PaaS providers such as Salesforce.com's Force.com offering. Slootman has specifically indicated this as a key corporate strategy in press interviews and keynotes at the ServiceNow user conferences called Knowledge.
Sample Customers
DX Unified Infrastructure Management
CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
DX Spectrum
National Informatics Centre India, Banese, Olympus, AlphaServe Technologies, Sicredi
CA Unified Communications Monitor
BBVA Compass
Symantec Server Management Suite
Amway (China) Co. Ltd., Barnabas Health, Cabela's Inc., College of Science, Technology, and Applied Arts of Trinidad and Tobago (COSTAATT), Comparex, DHL Hub Leipzig GmbH, GaVI GmbH, Helvetia Versicherungen, Kwizda Holdings GmbH, NASDAQ OMX Group Inc., Ningbo Municipal Yinzhou District No.2 Hospital, Shanghai Pudong International Container Terminals Co. Ltd., Travelport, University of Oxford
Broadcom DX Application Performance Management
Lexmark, Intermountain Healthcare, National Australia Bank, BBVA Compass Bank, Innovapost, Dansk Supermarked Group, U.S. Cellular, Orange, Cetip
CA App Synthetic Monitor
Lexmark
DX SaaS
CNN
Cross-Enterprise Application Performance Management
NIIT Technologies, Cetip Safeguards
Symantec Asset Management Suite
Amway (China) Co. Ltd., Barnabas Health, Cabela's Inc., Carrington Holding Company, Comparex, ForceTEC Co. Ltd., Hillsborough County Public Schools, Hutchison Whampoa (China) Commerce Limited, Johnson County Community College, Molina Healthcare Inc., Office of the Senator for Education and Science, Pima Community College, TIVIT, Travelport
CA Asset Portfolio Management
First Horizon National Corporation, Logicalis, Racing and Wagering Western Australia
MICS Resource Management
Sky, FTA, Algar, L'Oreal
Clarity SM
Banco G&T Continental City of Perth, FEMSA, Fujitsu, Manpower, Muslim Commercial Bank - MCB, Punjab National Bank, Santa Clara County Social Services, Stefanini
Broadcom Clarity
Toyota Financial Services, GameStop, Polycom, Sky, Qantas, Cox Enterprises, Banco Mercantil, Borealis
DX NetOps
Fujitsu
Rally Software
Physicians Mutual, Harvard Pilgrim HealthCare, Editora Abril, Tata Communications, Level 3 Communications, Seagate, TomTom, Philips, Hiscox, Physicians Mutual, MYOB
CA Process Automation
Unum, HCL Technologies, Logicalis
OPS/MVS Automation Intelligence
Tieto
CA Automation Point
DHL, Liquidnet, ICICI
CA Plex
Vodafone Turkey, State of Oregon, DHL, Rogers Communication
ServiceNow
AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow    
ServiceNow Discovery
York, National Grid, DXC Technology, experian, BEACHBODY
ServiceNow Now Platform
experian, beachbody, health partners
Loom Systems
Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, Taptica
ServiceNow IT Operations Management
servicenow, TransAlta, NATS, Symantec
ServiceNow Orchestration
experian, BEACHBODY, HealthPartners, Banosoft
ServiceNow Strategic Portfolio Management
Proximus, UNT SYSTEM, SAP SuccessFactors
ServiceNow Cloud Observability
InVision, Twilio, Lyft, Yext, DigitalOcean,
ServiceNow CMDB
Wayfair, Siemens, Allianz, Experian, Vitas Healthcare
Popular Solutions
Top Industries
Educational Organization
25%
Financial Services Firm
17%
Computer Software Company
10%
Manufacturing Company
9%
Educational Organization
18%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
8%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Customer Service
Review 1 of 30
Review 1 of 30
Technical Support
No Data Available
No Data Available
We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.