Compare Collibra vs SAP

Collibra

Based on 59 reviews.

SAP

Based on 1461 reviews.

Latest Research

Buyer's Guide

Collibra Governance vs. SAP Data Hub

October 2024

SAP Data Hub vs. Collibra Governance

Updated: October 2024

Buyer's Guide

Collibra Lineage vs. SAP Data Hub

October 2024

SAP Data Hub vs. Collibra Lineage

Updated: October 2024

Buyer's Guide

Collibra Catalog vs. SAP Information Steward

October 2024

SAP Information Steward vs. Collibra Catalog

Updated: October 2024

Buyer's Guide

Collibra Catalog vs. SAP PowerDesigner

October 2024

Collibra Catalog vs. SAP PowerDesigner

Updated: October 2024

Buyer's Guide

Collibra Governance vs. SAP Data Hub

October 2024

Collibra Governance vs. SAP Data Hub

Updated: October 2024

Buyer's Guide

Collibra Catalog vs. SAP Information Steward

October 2024

Collibra Catalog vs. SAP Information Steward

Updated: October 2024

Sample Customers

Collibra Governance

Ministry of Economy Science and Innovation, Aspen Insurance, Barry Callebaut, Colt

Collibra Lineage

AXA XL, DNB, Adobe, PMI, Holland America Line, UC Davis Health, Cox Automotive

Collibra Privacy & Risk

AXA XL, DNB, Adobe, PMI, Holland America Line, UC Davis Health, Cox Automotive

Collibra Catalog

AXA XL, DNB, Adobe, PMI, Holland America Line, UC Davis Health, Cox Automotive

SAP Data Hub

Kaeser Kompressoren, HARTMANN

SAP Information Steward

American Water, Graphic Packaging International, OSRAM Licht AG, Maxim Integrated

SAP PowerDesigner

Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone

SAP Data Governance

Takisada-Osaka Co. Ltd., The VELUX Group, Asian Paints, AOK Bundesverband, EMC Corporation

Popular Solutions

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SAP BusinessObjects Business Intelligence Platform

13 reviews

Top Industries

Financial Services Firm

23%

Computer Software Company

11%

Manufacturing Company

Insurance Company

Educational Organization

17%

Manufacturing Company

12%

Computer Software Company

11%

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Prabhjyot Singh
Data and Analytics Manager at BMO Financial
We created custom data models in Collibra Lineage for domains and communities. Under each domain, we created...
Read full review of Collibra Lineage »
Peggy McCoy
Stewardship Coordinator at a healthcare company
Previously, I was in high-tech, now I'm in healthcare. In both instances, we used this solution to increase data...
Read full review of Collibra Governance »
LarsLerpold
Data Analyst for the Data Services at a energy/utilities company
I use Collibra Catalog for cataloging various reports, data elements, and tables, along with schema, associated with...
Read full review of Collibra Catalog »
Tom Kilburn
President at The Consultants Company
The primary use case is generally about IT people trying to manage their metadata to control what data their...
Read full review of Collibra Privacy & Risk »

Review 1 of 4

Srinivasan Kuppuswamy
Founder Partner & Chief Consultant at Sagesse Abundance
Our company helps customers integrate the solution for interface resource planning and cutting across different...
Read full review of SAP ERP »
VARUN-JAIN
Associate Manager - Strategy and Transaction at a consultancy
There are a lot of options for deploying S/4HANA. It depends on the industry and the customer's budget. It is usually...
Read full review of SAP S/4HANA »
Majid-Mustafa
Senior SAP Technical Consultant at Tallimax Consultancy
I work with SAP S/4HANA Cloud with two major clients: one in the UAE and one in UK. I already work with the...
Read full review of SAP S/4HANA Cloud »
JorgeSanz
Data Governance Senior Advisor at Abu Dhabi National Oil Company
My use cases are more in terms of data modeling.
Read full review of SAP PowerDesigner »
Anonymous User
Senior Risk & Compliance Manager at a tech company

Read full review of SAP Signavio Process Manager »

Review 1 of 5

Customer Service

Kriti Trigunayat
Senior Manager, Service Design Manager at a pharma/biotech company
The technical support team for Collibra Governance is very responsive and knowledgeable. On a scale of one to five,...
Read full review of Collibra Governance »
PalakKhaneja
Enterprise Data Management & Governance at a tech services company
I haven’t interacted directly with the technical support team. From the higher-level perspective, there have been...
Read full review of Collibra Catalog »
Aditya Pawar
Solutions Architect at DTSQUARED
The tech support is good because they have a dedicated team who will be mobilized to help support you on the aspect...
Read full review of Collibra Governance »
PrashastTripathi
Data Engineer at a tech services company
It's very difficult to get support from Collibra.
Read full review of Collibra Governance »
Aditya Pawar
Solutions Architect at DTSQUARED
The support team is common for Catalog and Lineage. When we raise a concern, we must mention what our issue is. It is...
Read full review of Collibra Lineage »
Davy Michiels
Company Owner, Data Consultant at Telenet BVBA
The technical support is quite good. I would rate it as eight out of ten.
Read full review of Collibra Governance »
Taher Dungrawala
Delivery head at LTI - Larsen & Toubro Infotech
The technical support is good. There was not a lead time in terms of their response. They were quite responsive.
Read full review of Collibra Lineage »
Davy Michiels
Company Owner, Data Consultant at Telenet BVBA
They provide excellent support, and there is positive feedback in the market regarding their support services. The...
Read full review of Collibra Governance »
Kriti Trigunayat
Senior Manager, Service Design Manager at a pharma/biotech company
Our company is very much in touch with technical support. That said, I am part of the master data management team and...
Read full review of Collibra Lineage »
Ravish Sehgal
Business and Technology Consultant at a tech vendor
I would rate Collibra Catalog an eight out of ten.
Read full review of Collibra Catalog »
Mike Butler
Senior Program Manager at Johnson & Johnson
I've never called them, and I don't hear anybody complaining about it.
Read full review of Collibra Governance »
Narsimha Desidi
Consultant at Univision Communications Inc.
We weren't overly pleased with the technical support. They need to provide a better quality of service to the customer.
Read full review of Collibra Governance »
Peggy McCoy
Stewardship Coordinator at a healthcare company
The technical support is very good. As with any vendor, you can get out-of-the-box support, or you can buy additional...
Read full review of Collibra Governance »
Consultant0176
Consultant II at a tech services company
In terms of technical support, they have documentation from Collibra University. They have subcategories that you can...
Read full review of Collibra Governance »
Shweta Gaggar
Enterprise Data Governance at a financial services firm
The customer service is bad. It is not the best. I rate support two or three out of ten. The support team must be...
Read full review of Collibra Lineage »
Baisali Maji
Technical consultant at a energy/utilities company
I would rate the tech support an eight out of ten. The response time from the support team can be further improved....
Read full review of Collibra Governance »
Chris Allen
Technical Product Lead at a insurance company
In my experience technical support is pretty good. They're fairly responsive. If I enter a case, I'll usually hear...
Read full review of Collibra Governance »
Sudhakar Reddy
Sr Data Governance Architect at Mresult
Collibra Governance's documentation is clear. We can get all the documents from Collibra University.
Read full review of Collibra Governance »
Guillermo Angulo
Data Analyst at a tech vendor
Collibra provides one-on-one technical support, which gives access to a very knowledgeable person and their customer...
Read full review of Collibra Governance »
MohanKumar1
Business Analyst at a financial services firm
On a scale from one to ten, I would give their technical support a seven. This is because they still haven't...
Read full review of Collibra Governance »
Anonymous User
Consultant at a tech services company
I'm more of a developer here, therefore, I've not really interacted with the Collibra support team. If a client needs...
Read full review of Collibra Governance »
Deb C
Consultant at WDS
The response time of technical support is typically high.
Read full review of Collibra Governance »
Saikat Ghosh
Consulting Principal & Founder at Digital Data Consultancy
The solution's technical support is helpful and responsive. I rate the technical support an eight out of ten.
Read full review of Collibra Governance »
Andrea Rimoldi
Data Governance Manager at a insurance company
I've been in touch with technical support in the past and I found them to be quite helpful and knowledgeable. I've...
Read full review of Collibra Governance »
Richard Monk
Knowledge Manager at The Church of Jesus Christ of Latter-day Saints
Their technical support is very good. On a scale of one to 10, I would give them a seven. We've probably had four or...
Read full review of Collibra Governance »
GaneshSridharan
Senior Collibra Consultant at a pharma/biotech company
When you buy a Collibra license, they offer some training. If we have any issues, we can have a coaching call with...
Read full review of Collibra Governance »
Ludmila Kullova
Data Governance Analyst
I am not the one who actually deals with the support, however, I know that some people are dealing with them quite a...
Read full review of Collibra Governance »
Anonymous User
Sr. Systems Analyst, Master Data Governance at a manufacturing company
I haven't been in touch with technical support. I can't speak to how helpful or responsive they are.
Read full review of Collibra Governance »
Anonymous User
Technology Analyst at a tech services company
Most of the time, as soon as I raise a ticket, they revert back, and I get the correct thing. However, sometimes, for...
Read full review of Collibra Governance »
Sivagurunathan Ranganathan
Chief Architect at Tata Consultancy
Sometimes, when we face an issue, we resolve it by ourselves. On other occasions, we contact the solution's technical...
Read full review of Collibra Governance »

Review 1 of 30

Abhijit Misra
Director at a consultancy
The technical support is very good; they are very helpful.
Read full review of SAP Master Data Governance »
Tariq Taj
Data Engineer at NDIS
Customer service is reasonable, not great.
Read full review of SAP CRM »
Mohamed Messaoud
JAVA/Java EE & SAP Hybris/CX Developer at SOFTParadigm
SAP support is helpful. They have good documentation and everything.
Read full review of SAP Hybris PCM »
Jayarami Reddy Pujeri
ERP Head at ID Fresh Food
Customer service and support are of very high quality. They provide 24/7 onsite support, and I would rate their...
Read full review of SAP HANA »
Genni Barnes
SAP Solution Architect at Nedbank
We don't generally require any technical support.
Read full review of SAP SuccessFactors »
Rene Dorantes
IT Manufacturing Intelligence Chief at Productos Laminados de Monterrey
We contacted the technical support for SAP Data Quality Management three years ago, and they assisted us. They were...
Read full review of SAP Data Quality Management »
Ranjan Dwivedi
Information Technology Business Development Manager at Softcore Solutions Pvt. Ltd
The support typically provides query resolution for the customers and customization if it is required. I rate the...
Read full review of SAP Business One »
Anonymous User
Associate Partner at a tech services company
Technical support depends on the size and type of company. Multiple support levels are available.
Read full review of SAP Master Data Governance »
Vijayaraguraman Rajaram
Senior Technical Manager at a tech services company
I have not used technical support.
Read full review of SAP Cloud Platform »
Sandra Mgadhi
Internal Controls, Risk and Access Management Officer at NCBA Group
Customer service and support are good.
Read full review of SAP CRM »
Anonymous User
Director & Co-Owner at a tech services company
So far, we've been able to resolve most of the issues on our own. Their support is average. It is not great, but it...
Read full review of SAP Analytics Cloud »
Anonymous User
SAP Architecture Manager at a consultancy
In cases where we face problems, we directly connect with our partners. There is a service portal and product support...
Read full review of SAP Business One »
Anonymous User
ERP Auditor at a construction company
Something which would be helpful to management and, from our vantage point as a user, would be to see a simple...
Read full review of SAP Business One »
Anonymous User
SAP Technology Manager at a financial services firm
Customer support is good. It's very nice. There are no more issues with that. When I post SAP tickets that I mark as...
Read full review of SAP S/4HANA »
Anonymous User
Principal Architect - Business Objects / Datawarehouse at a energy/utilities company
Customer Service: 8/10 Technical Support: 8/10
Read full review of SAP BusinessObjects Business Intelligence Platform »
LIN WEN
Chief Executive Officer at AVIC software & Service
Technical support is pretty good. SAP doesn't respond immediately, but they deal with the most critical issues.
Read full review of SAP BW4HANA »
RajPatnaik
SAP Platform Advisory at a tech services company
There are different levels of support, with some requiring additional fees. I am not happy with any of the support I...
Read full review of SAP ERP »
Belinda Pearson
SAP specialist at Dis-Chem Pharmacies Ltd
In all honesty, I must admit that I haven't had any direct interaction with SAP's technical team. The credit for the...
Read full review of SAP HCM »
David Hudgins
Senior Business Intelligence Architect at a tech services company
SAP tech support is good. However, I prefer the use of the partners and communities like ASUG or SAPinsider to...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Muralidhara H N
SAP Professional at a tech services company
Excellent.
Read full review of SAP Business All-in-One »
Anonymous User
Sr. HRIS Project Manager (Analyst) at a manufacturing company
The technical support for SAP SuccessFactors is quite helpful.
Read full review of SAP SuccessFactors »
ChrichtianNeal
IT Officer at a tech services company
We're in constant contact with technical support. They help us troubleshoot problems often and are quite good.
Read full review of SAP Adaptive Server Enterprise »
Anonymous User
Senior Consultant at a tech consulting company
It's very good.
Read full review of SAP PowerDesigner »
Anonymous User
Technical Leader at a tech company
We have used technical support for probably one or two instances but for nothing major as such. They were quite...
Read full review of SAP SuccessFactors »
Anonymous User
HCM Team Lead at a tech services company
I give technical support 2.5/5. It takes too long to fix issues and the impact on our business is often...
Read full review of SAP SuccessFactors »
Matt Mueller
Global Business Process Management Facilitator
Customer service/support was great in the beginning but is now extremely poor. You can feel that Signavio does not...
Read full review of SAP Signavio Process Manager »
Vighneshwar Sankolli
Consultant SAP BODS at GyanSys Inc.
My company has a connection with SAP's support team. In my company, we can reach out to SAP's support team if we face...
Read full review of SAP Data Services »
Abdul-Rasool
Senior Practice Manager - Head of SAP at a tech consulting company
We've been 100% satisfied with technical support. They've been great. Our customers are extremely satisfied as well.
Read full review of SAP HANA Enterprise Cloud »
Anonymous User
SAP MDG Consultant at a tech services company
I have never been in contact with technical support.
Read full review of SAP ERP »
Anonymous User
Integration Architect
We have never needed to contact their technical support.
Read full review of SAP Cloud Platform »

Review 1 of 30

Technical Support

No Data Available

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