Compare Creatio vs TIBCO

Creatio

Based on 23 reviews.

TIBCO

Based on 197 reviews.

Latest Research

Buyer's Guide

Studio Creatio vs. TIBCO ActiveMatrix BPM

December 2024

TIBCO ActiveMatrix BPM vs. Studio Creatio

Updated: December 2024

Buyer's Guide

Studio Creatio vs. TIBCO ActiveMatrix BPM

December 2024

Studio Creatio vs. TIBCO ActiveMatrix BPM

Updated: December 2024

Buyer's Guide

Studio Creatio vs. TIBCO iProcess Suite

December 2024

Studio Creatio vs. TIBCO iProcess Suite

Updated: December 2024

Sample Customers

Studio Creatio

Rangel Logistics Solutions

TIBCO iProcess Suite

Delta Air Lines, Detroit Water and Sewerage, DVLA, E-Plus, FedEx, Geisinger Health System, ING Turkey, Kempen & Co., KPN, LCL, Merck, Merial

TIBCO ActiveMatrix BPM

ADIS, Citi, Bank of Montreal, First Citizens Bank

Popular Solutions

4 reviews

2 reviews

0 reviews

8 reviews

9 reviews

11 reviews

Top Industries

Computer Software Company

17%

Financial Services Firm

13%

Comms Service Provider

10%

Manufacturing Company

Financial Services Firm

23%

Computer Software Company

13%

Manufacturing Company

10%

Energy/Utilities Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anatolii Vovniuk
Deputy Chief Information Officer, Head of Digital Strategy & Cybersecurity at Kyiv City Council
We use the product to build our platforms with smart features.
Read full review of Studio Creatio »
HaroldBusby
Senior Sales Manager at Sales Informatics

Read full review of Service Creatio »
Flavio A. Manfredi Lebrao
Founder and CEO at Praxi Solutions, Inc.
We're using Sales Creatio for its basic purpose. We provide service to our clients, particularly tech support, and...
Read full review of Sales Creatio »
Julio Falcón
Product Manager at Nodos Consultores
We use it to send bulk emails like any bulk mailing tool, but where it differs is with the campaign builder....
Read full review of Marketing Creatio »

Review 1 of 4

Choon Hwa Khoh
Head of Product Test at ams AG
I use the solution in my company for file transfer, data extraction, and ETL.
Read full review of TIBCO Business Studio »
Amitava Roy
Principal Enterprise Architect (Cognizant Digital Business) at Cognizant
We use it for API management, as an API gateway. All those APIs have been published there, and we call them from...
Read full review of TIBCO Cloud API Management »
Choon Hwa Khoh
Head of Product Test at ams AG
TIBCO BusinessWorks is used as middleware for us.
Read full review of TIBCO BusinessWorks »
Srikanth Bhuvanagiri
Sr Technical Analyst at Sumtotal
We support the SumTotal function using Jasper as the LMS reporting system for listing available activities in the...
Read full review of TIBCO Jaspersoft »
Ray Odhiambo
Manager, Business Process Automation & Order Mngt Dvpt at Safaricom Ethiopia plc
We use TIBCO Spotfire for business intelligence purposes, to analyze data, and to generate reports for our business...
Read full review of TIBCO Spotfire »

Review 1 of 5

Customer Service

HaroldBusby
Senior Sales Manager at Sales Informatics
They're very good. They're very prompt, and they really hold your hand to help resolve issues.
Read full review of Sales Creatio »
HaroldBusby
Senior Sales Manager at Sales Informatics
Based on my experiences, the customer support and service are strong. I've only had a couple of issues, and they were...
Read full review of Sales Creatio »
Sergey Yakimchuk
Business Development Manager at Terralink
Technical support at Studio Creatio provides good service in terms of partnership, sales, and in terms of starting to...
Read full review of Studio Creatio »
Debharshi Bhattacharya
Assistant Consultant at a performing arts
The solution's technical support was very useful for me, and they were also very quick to respond and resolve my...
Read full review of Studio Creatio »
Debharshi Bhattacharya
Assistant Consultant at a performing arts
The solution's technical support is excellent, and the technical account manager is very user-friendly.
Read full review of Sales Creatio »
Anatolii Vovniuk
Deputy Chief Information Officer, Head of Digital Strategy & Cybersecurity at Kyiv City Council
The support is okay.
Read full review of Studio Creatio »
Julio Falcon
IT-Director (CTO) at No Code Services
Their customer support service is very efficient. I would rate it ten out of ten.
Read full review of Studio Creatio »
Nicolas Bitar
IT Manager
Very helpful, very professional, I like their technical support. I have been dealing with three people so far and...
Read full review of Sales Creatio »
Flavio A. Manfredi Lebrao
Founder and CEO at Praxi Solutions, Inc.
In general, Sales Creatio's support is fantastic. They are very on the ball. They pay attention to us. They escalate...
Read full review of Sales Creatio »
Anonymous User
ImDigital at a consultancy
We've contacted technical support a few times and they've been very good. While more difficult questions may take a...
Read full review of Studio Creatio »
Anonymous User
Managing Director at a tech services company
Getting the right set of people in Africa for technical support becomes a bit challenging, but their knowledge base...
Read full review of Studio Creatio »
Julio Falcón
Product Manager at Nodos Consultores
Their technical support is great. They are very competent and very responsive. They know the solution very well....
Read full review of Studio Creatio »
Julio Falcón
Product Manager at Nodos Consultores
I am very happy with their support. They are very proactive, and their academy and documentation are also very good....
Read full review of Studio Creatio »
Mark Headley
Manager, Systems Development at a construction company
I don't have too many complaints about the support. They're well-versed and they have a great deal of knowledge of...
Read full review of Studio Creatio »
Anonymous User
Graduate Trainee at a computer software company
The support agents are friendly and they respond quickly. You email them the query and then they get back immediately...
Read full review of Studio Creatio »
Anton Mironov
CEO at PeerSpot
Overall, especially because I'm a partner, we get instant support from the technical team. They're always very...
Read full review of Sales Creatio »
Julio Falcón
Product Manager at Nodos Consultores
We have used Creatio support and found that they are very responsive. These are experts with Creatio and we are very...
Read full review of Marketing Creatio »
Anonymous User
Acquisitions Leader at a healthcare company
Luckily, we have not had to contact technical support. In the beginning, when we were uncertain and required some...
Read full review of Studio Creatio »
Anonymous User
ImDigital at a consultancy
Creatio support is good enough. I would rate it eight out of 10.
Read full review of Sales Creatio »

Review 1 of 19

Lourens Janse Van Rensburg
Consultant/data engineer at A2zconsulting
I am a part of the tech team in my company, so I am responsible for providing technical support to my company's clients.
Read full review of TIBCO EBX »
Choon Hwa Khoh
Head of Product Test at ams AG
The solution's technical support is very responsive. Even if sometimes I ask for the sample code, the technical...
Read full review of TIBCO Business Studio »
Vinod-Parmar
Manager, Technical Services Owner at Insignia
We contact the technical support team from time to time. The support personnel are usually good.
Read full review of TIBCO BusinessWorks »
Ray Ochieng
Integration Lead at a comms service provider
In terms of support, sometimes we get the engineers that are assigned. They don't understand the internal workings of...
Read full review of TIBCO ActiveMatrix BPM »
Mohsin Pathan
Associate Vice President - Solutions, presales & services at Bahwan CyberTek
Technical support is very good. There are a few products in TIBCO. There’s the core streaming, master return...
Read full review of TIBCO Spotfire »
Ray Ochieng
Integration Lead at a comms service provider
We have had one or two issues with technical support. There seemed to be an issue with a ticket that we raised...
Read full review of TIBCO ActiveMatrix Service Bus »
Ray Ochieng
Integration Lead at a comms service provider
It has been frustrating. I feel like we've been let down. Currently, even if you have any data-related issues, the...
Read full review of TIBCO Enterprise Message Service »
Choon Hwa Khoh
Head of Product Test at ams AG
The technical support is responsive and very helpful.
Read full review of TIBCO BusinessWorks »
Anonymous User
Senior Programming Analyst at a pharma/biotech company
Tibco is always helpful with problems.
Read full review of TIBCO Spotfire »
Venkat Ramanan
Principal Consultant at a tech services company
The technical support for this solution is very good. Whenever we are stuck with any kind of technical issue, we...
Read full review of TIBCO ActiveMatrix Service Bus »
Anonymous User
Business Analyst/Project Manager at a energy/utilities company
Customer Service: Customer service is excellent, quick to respond and knowledgeable. Technical Support: Professional...
Read full review of TIBCO Spotfire »
Anonymous User
Chief Technology Officer at a transportation company
The solution's technical support took a lot of time to assist us in the past. This was mainly due to the fact that it...
Read full review of TIBCO Cloud API Management »
Anonymous User
Test Engineer at a healthcare company
I can't say; I have not reached out to customer service for Spotfire. However, there is an abundance of knowledge...
Read full review of TIBCO Spotfire »
Anonymous User
Analytics Consultant at a consultancy
I rate technical support 7/10 and getting better.
Read full review of TIBCO Spotfire »
Chandu Sekhar
Manager at a consultancy
During my time as a TIBCO SME in Lebanon, I often had to rely on TIBCO support. Unfortunately, I ended up providing...
Read full review of TIBCO Jaspersoft »
Anonymous User
Software Developer at a marketing services firm
The technical support provided was terrible.
Read full review of TIBCO Jaspersoft »
Anonymous User
Head of Technology Department at a comms service provider
I work with TIBCO technical support almost every week. We often have to raise a ticket. Not in a bad way. Most of the...
Read full review of TIBCO BusinessWorks »
reviewer982592
Solutions Architect at a transportation company
Getting support from TIBCO on a particular issue takes a lot of turnaround time.
Read full review of TIBCO BusinessWorks »
IshtiaqueAli
Data Scientist at NUCES
The support services provided are not very engaging compared to other tools like Power BI or Tableau. Resources for...
Read full review of TIBCO Spotfire »
Anonymous User
Specialist Geosciences Data Consultant at a energy/utilities company
We don't connect directly with TIBCO because we have our own technical support in the company.
Read full review of TIBCO Spotfire »
Anonymous User
Marketed Product Safety Services at a healthcare company
I have not been in contact with technical support.
Read full review of TIBCO Data Science »
Anonymous User
Vice President - Fixed Income at a financial services firm
Technical support is medium. They don’t have a user hotline to call. Any technical issue will have to be either...
Read full review of TIBCO Spotfire »
Anonymous User
Senior BI Consultant at a tech services company
They are awesome. Tibco has a support cell and we can raise a ticket that has an SLA for them. Also, there is a large...
Read full review of TIBCO Spotfire »
Anonymous User
AVP, Data Analyst - Expert at a financial services firm
Technical support is exemplary.
Read full review of TIBCO Spotfire »
Anonymous User
Developer and a Software Administrator (currently unemployed)
Technical support was always very responsive. They were probably more responsive than I was — there were a couple of...
Read full review of TIBCO Spotfire »
Mir Abul Ula Ali Khan
Middleware and Enterprise Integration Head at a financial services firm
Their support teams aren't that great for the latest version.
Read full review of TIBCO ActiveMatrix Service Bus »
Mohamed AbdElHak
Integration support supervisor at EBC
I think TIBCO's frontline support isn't good, but you can escalate the ticket to the second level if it is during...
Read full review of TIBCO BusinessWorks »
Anonymous User
Consultant at a financial services firm
I have not had to use technical support that much, save for when I first started learning the software. The service I...
Read full review of TIBCO Spotfire »
Anand-Kumar
Head of Architecture at a insurance company
In terms of technical support - it can be improved. I would give support a 7 out of 10.
Read full review of TIBCO EBX »
Federico Pulice
Senior Consultant at Provincia
Their technical support is good. I've had to reach out a few times when I couldn't resolve something myself, and they...
Read full review of TIBCO ActiveMatrix BPM »

Review 1 of 30

Technical Support

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