Service Creatio Reviews

Name: Service Creatio
Brand: Creatio
Rating: 5 (1 reviews)

4.5 out of 5

1 review
100% willing to recommend

What is Service Creatio?

Intelligent service management platform to accelerate service delivery and customer delight

Get the CRM Customer Engagement Centers Buyer's Guide and find out what your peers are saying about Service Creatio, Salesforce Sales Cloud and more!

Service Creatio is the #11 ranked solution in top CRM Customer Engagement Centers and #18 ranked solution in top Customer Experience Management solutions. PeerSpot users give Service Creatio an average rating of 9.0 out of 10. Service Creatio is most commonly compared to Salesforce Sales Cloud: Service Creatio vs Salesforce Sales Cloud.

Buyer's Guide

CRM Customer Engagement Centers

October 2024

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Helped 814,325 peers since 2012

Service Creatio mindshare

As of October 2024, the mindshare of Service Creatio in the CRM Customer Engagement Centers category stands at 1.1%, up from 0.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.

CRM Customer Engagement Centers

Key learnings from peers

Valuable Features

"You can draw a video map or draw on a piece of paper and put it in creation using the designer tool."

Room for Improvement

"The return material authorization should utilize no-code or low-code."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our CRM Customer Engagement Centers Buyer's Guide for additional reliable information.

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Learn more about Service Creatio

Service Creatio offers out-of-the-box processes based on industry best practices for medium and large organizations. Manage customer requests and automate service operations by following pre-defined processes for customer care excellence.Creatio recognized in Gartner 2016 Magic Quadrant for the CRM Customer Engagement Center, as well listed in Five Categories of The Gartner CRM Vendor Guide 2016 (SFA, Partner Relationship Management, Inside Sales and Customer Service Software).

Service Creatio was previously known as bpm’online customer service, bpm’online service enterprise.