Studio Creatio Reviews

My main use case for Studio Creatio is defining values and creating automated workflows, with a focus on customization and configuration of the environment based on business needs.

A specific example of a workflow I have automated with Studio Creatio involves customer lead routing using the round-robin methodology. In this process, I create schemas in the system, then return to Studio Creatio where I build logic using workflows to select a particular agent based on reason or other criteria that the business defines. The workflow then processes, and I analyze it by checking the logs and reviewing the results.

From my experience in the banking sector, a unique challenge has been automating processes such as card processing and loan processing. I use Studio Creatio for creating those processes, linkages, and schemas, and analyzing them. Studio Creatio is where I need to manage these aspects.

The best features Studio Creatio offers are the Process Designer, process logs and analysis capabilities, and all the lookups, dropdowns, and system settings that I can configure. With the combination of these features, I can create applications independently for my business needs that may not be available within Studio Creatio by default. That is the beauty of the system.

I use the Process Designer extensively, and I would say 70% to 80% of my work is done in the Process Designer. In banking projects, if I need to consume an API, I can use the API low-code, no-code, or source code options. However, ultimately, utilizing or consuming data from the API requires the Process Designer. Additionally, if I need to automate workflows, configure automation rules for outbound communication such as emails or text messages, or send prompts or notifications based on system requirements, I use the Process Designer. The Process Designer is fundamental to nearly all my work.

Studio Creatio has impacted my organization positively overall. In one project, using Studio Creatio, I created payroll management and inventory management systems where features such as notifications, low stock alerts, assignments, and tracking were implemented using Studio Creatio. In another project involving multiple products serviced through different email channels, the system creates cases with assignment logic, all configured through Studio Creatio. In scenarios with custom-built stages or pipelines for leads and opportunities, automation rules have been configured for each customer. All of this has been achieved through Studio Creatio. Businesses see the benefit, but it depends on how they adapt and adopt the system. If they embrace it, it makes a significant difference.

Studio Creatio is hosted on Creatio's servers in my organization. I do not use a cloud provider for hosting Studio Creatio since Creatio has its own hosting infrastructure and all necessary services. I only need to purchase the license, and hosting and all services are provided by Creatio. I do not need to pay extra for AWS or other cloud providers.

Based on my six years of experience, I see that Studio Creatio is continuously improving its workflows, materials, and capabilities. I still see potential improvements in certain areas. For example, some capabilities that the system does not have need to be identified so that customers are aware of what is not possible. The system should be designed to allow customers to connect with any system seamlessly rather than just through marketplace applications. It should have the capability to connect with any other system without limitation, as in some projects, while it was able to connect with 100 other systems, there were one, two, or a few that were not compatible.

Regarding needed improvements, with respect to use cases and documentation, more comprehensive use cases and in-depth scenarios covering real business situations and solutions are definitely needed.

Mobile users are quite frustrated, so the system needs more modern features, modern user interfaces, and an independent development module for the mobile app. The current mobile app is outdated, and I cannot customize it accordingly. Something new in this area is necessary.

I have been using Studio Creatio for almost six-plus years.

Studio Creatio is stable in my experience.

The scalability of Studio Creatio is great. I have seen many organizations depend on Studio Creatio and work with it for almost two to three years while continuously improving their system.

Customer support is quite good, and I would rate it 4.5 out of 5.

I have not previously used a different solution before Studio Creatio. I have worked with multiple organizations as a service provider for Creatio.

My experience with pricing, setup cost, and licensing for Studio Creatio is that it is average around the world. Compared to the competition, Studio Creatio is still in the average line because the pricing that others offer is quite high, but Studio Creatio is average. It is not suitable for small companies; it is designed for large companies.

I have seen a return on investment with Studio Creatio. The average ROI is around two and a half years when the first-time implementation cost is added to the platform and license costs. I have a customer from Australia who was paying around 150,000 dollars yearly on three different systems: Salesforce, Mailchimp, and Freshdesk. When I switched them to Studio Creatio, their overall cost was reduced to approximately 70,000 dollars yearly. They had a three-year commitment with a first-time implementation cost of around 30,000 dollars. In the first year alone, they saved 50,000 dollars, and moving forward, their platform expense was 210,000 dollars versus 500,000 dollars, along with other support and costs that were significant, resulting in a substantial difference.

My experience with pricing, setup cost, and licensing for Studio Creatio is that it is average around the world. Compared to the competition, Studio Creatio is still in the average line because the pricing that others offer is quite high, but Studio Creatio is average. It is not suitable for small companies; it is designed for large companies.

Before choosing Studio Creatio, my clients evaluated multiple systems including Salesforce, Zoho, Pipedrive, monday.com, HubSpot, and many others.

Regarding the features, there are both positive and negative aspects about the environment. Studio Creatio also contains some areas that could be improved. However, if I focus only on the negative aspects and do not recognize the capability of the system, then people will definitely miss out. I would suggest taking advantage of all the functionality that is available in the system. Organizations should examine the possibilities that the system can provide and attempt to utilize it to achieve the best results. This is my recommendation because utilizing what the system can do makes a substantial difference. For example, in the banking sector, I optimized a system that was processing 50 applications per day to be 100% automated, with only delivery requiring human intervention. The rest was completely automated and connected with different systems. The turnaround time for each application was around two minutes, with complete card processing ready within two minutes. Although it took time, effort, and resources, I ultimately achieved processing 500 to 600 cards per day, up from 50 to 60 applications, fully automated with minimal human intervention except when delivery was needed. The remaining human work focused on defining the process, defining tasks, and related activities. That is the beauty of Studio Creatio.

I would rate Studio Creatio an 8 on a scale of 1 to 10. My advice to others looking into using Studio Creatio is to try it, learn it, and if the organization can recognize the value of it, then they can improve their organizational structure, working processes, and overall operations. Organizations should examine what Studio Creatio can offer.

For the past five years, I have been using the multiple platforms of Studio Creatio. Studio Creatio is one of them, and I have been using the enterprise grade bundle like Sales Studio Creatio, service, and marketing.

The domain that I have come across is insurance, banking, credit unions, and an education sector where they want to set up a customer-centric platform and enable a close relationship with ongoing customers to retain them. We have to collect all their data and segregate it in a specific format in a dashboard or report generating view. With multiple integrations, which gets into the technical side, the space where I use Studio Creatio predominantly is to set up a customer-centric platform to arrive at a decision based on data.

Studio Creatio is a low-code platform through which we can implement the CRM landscape into any business domain.

Multiple categories of license procurement are available. If you are an enterprise or basic plan, or if it falls under a premium subscription, the SLA time varies. The customer support is quite helpful and the turnaround time is within 24 hours to 48 hours based on the priority of the request.

The scalability of Studio Creatio is commendable, and I would rate it eight out of 10. It supports all the horizontal and vertical scaling needs, with the ability to support from a minimum of 10 users to thousands of users without any lag in response.

The downside of Studio Creatio is when it is marketed as a no-code platform, it does not support creating any website or mobile application. It is an ecosystem or environment within which a user, developer, or implementation partner has to develop process automation. It is not a drag-and-drop tool to create an application. It is a workflow automation process and enterprise-grade application where an understanding of the platform is essential to use Studio Creatio.

It is not an absolute no-code solution. There are some areas with no-code flexibilities, but for specific business use cases or workflows, an understanding of the Studio Creatio ecosystem and .NET technologies is essential.

For the past five years.

The lower environment like dev environment or pre-prod environment tends to crash, though it is not usual. Whenever the site goes down, it is due to AWS or Azure service provider issues or errors from the developer side. Site crashing does not usually happen with Studio Creatio. It is quite stable, clean, and a steady platform.

The customer support is quite helpful and the turnaround time is within 24 hours to 48 hours based on the priority of the request. Most of the time, I end up getting an appropriate resolution from the customer support.

Positive

There are different types of installation and deployment available. Studio Creatio offers cloud hosting services which happens within a couple of hours or even a few minutes. If you go with the on-premises setup, it can be done within a maximum of an hour. It is an easy setup process.

While implementing a CRM solution for education industries, instead of Studio Creatio, we picked another tool called Merito. It offered a seamless admission or student onboarding, which enrolls the students and completes the payment, with a default payment gateway integration system. Instead of Studio Creatio, we picked the Merito platform specifically for an admission process and child enrollment process.

I am starting in a new organization by next week.

If it is feasible, at a later point in time, it can be made public, and for now, it can be anonymous.

The development team takes care of the maintenance if it is on-premises. They need to look after resource availability, servers allocated, and network security, which is typically an infrastructure and security maintenance factor. If the client opts for Studio Creatio's cloud solution, everything is managed by the product team, including maintenance, upgrading product versions, and installing patches.

The lower environment like dev or pre-prod environments tend to crash, but it is not usual and happens due to service provider issues like AWS or Azure going down or errors from the developer side.

I give customer support a rating of seven. I almost always end up getting results, but when implementing complex functionalities, the support ticket shifts to another mechanism involving advisory hours, which require additional payment on top of the subscription.

I give this product an overall rating of 7.

My main use case for Studio Creatio is to use the create lead functionality, contacts, and products. I also use Studio Creatio for the configuration of lead, sale case, and other forms.

The best feature Studio Creatio offers is its no-code functionality. Many features can be completed without any code writing and API configuration.

We make configuration in Studio Creatio almost entirely without coding. However, if we need to hard code something, we can implement new back-end functionality on Node.js or Python.

Any useful feature in Studio Creatio, such as business process management, is very comfortable to configure as a BPMS. I appreciate this functionality.

Studio Creatio helps improve client interactions by allowing you to create a lead, track all steps of this lead, and improve communication with the client when you are watching the statistics of the lead and using information about it.

Studio Creatio can be improved through better integration with Event Hub or other integrations, such as native integration or API integration without coding.

I would prefer to improve some integrations in Studio Creatio, specifically by adding a few more blocks in business process to improve functionality with integrations with native API without any coding.

I have been using Studio Creatio for about ten months, perhaps about one year.

Studio Creatio is very stable in my experience. It is working perfectly.

Studio Creatio has very good scalability with no problems. You can add any resources for your needs.

My experience with customer support in Studio Creatio is great. We have a manager, and we can ask anything we need, and they are involved in our questions.

Our company used a different solution before Studio Creatio, but I was not a user of this solution or an administrator.

Based on my experience, the company's pricing, setup cost, and licensing are somewhat high.

I am not certain about the positive impact of Studio Creatio on our organization, but I am confident that after a fully configured system, we can improve client outcomes.

On a scale of one to ten, I would rate Studio Creatio about seven or eight. I chose seven or eight because I appreciate this studio. I appreciate the functionality and enjoy using it, but some integrations are absent. As I mentioned, if I could choose something to improve, I would implement some new features, and then it would be a ten.

Regarding Studio Creatio's AI capabilities, I think its governance and security are very secure because it uses only your LLM model. It uses only your data without any outside data posting or similar activities. It is not learning models on or using LLMs on your data; it is only using your data inside your company.

As for Studio Creatio's AI capabilities, I think the accuracy and reliability of its output are excellent. You can configure all you need about output as you wish.

I would advise others looking into using Studio Creatio.

I believe my company has a business relationship with this vendor other than being a customer, and I believe we are partners.

I gave Studio Creatio an overall rating of eight out of ten.

We use the product to build our platforms with smart features.

I have worked with the tool many times. If we use it for field force management, we can save up to 20% of costs.

The solution is easy to use. It is easy to study and work with it. It has good built-in dashboards. The vendor and local partners provide good support. The tool enables users to work offline through the mobile application. It helps field force management. Our technical persons can work on the field and respond after the connectivity is restored. It is a very good option. Most tools do not provide such features. The solution is customizable. It is a no-code platform.

Sometimes, the cloud version provides slow responses. The documentation must be more technical. Sometimes, we need to work with massive external data. We might have 10 to 20 million lines of data that must be imported into our system. Mendix is the only product that provides such features in the market. It enables us to virtualize and work with our data. Studio Creatio should provide such features to virtualize external data.

I have been using the solution for the last six months.

The product is stable. I rate the stability a nine out of ten.

I rate the product’s scalability an eight out of ten. Internally, we have 10 to 15 users. We have up to two million users.

The support is okay.

Positive

The tool is available on the cloud as well as on-premise. The ease of setup depends on the complexity of the project. In most cases, we just connect and work. We must create our own team and find a partner to build our own application. If we need to create something new, it will take time.

I rate the ease of setup of the cloud version a ten out of ten. However, I would rate the ease of setup of the on-premise version a five or six out of ten. The on-premise version takes longer to deploy. The cloud version can be deployed within minutes. We receive a license key and start working. If all the components are ready, we can deploy the on-premise version within ten days.

The tool is reasonably priced.

We evaluated ServiceNow, but it was costly. We have also evaluated some open-source products, such as Mendix and Appian.

We use the product's automation capabilities for some processes. We plan to implement some tools based on Creatio to improve our processes. If we want to build something new and receive marketing support from the vendor, we can use Creatio. It's easy to use, easy to deploy, and easy to scale if we want to grow. Overall, I rate the solution an eight out of ten.

There are a lot of different use cases for Studio Creatio that involve process automation and the implementation of CRM service functionality. It is also used to orchestrate purchasing processes in large companies where multiple companies are involved. Other use cases involve using third-party tools to automate processes and integrate with other platforms. This can include creating custom bots for self-service data requirements, such as password reset or case creation, without human intervention. Overall, it is a versatile tool used for process automation, CRM, and integrating with third-party solutions to streamline various business processes, including purchasing and customer service. It enables automating tasks and provides self-service options, ultimately improving efficiency and customer satisfaction.

The process of process automation, specifically utilizing the BPM process designer, is at the core of our operations. To effectively navigate our solutions, we rely on a combination of essential components. These include the process designer, web service integration, and machine learning capabilities. Web service integration, for instance, is crucial. It allows us to access data from external sources, such as banks, for currency rate updates. This feature is indispensable for handling different currencies and maintaining up-to-date information. The machine learning tool provided by Studio Creatio plays a pivotal role. It assists us in configuring customer data and gaining insights into client behavior. This functionality has the potential to revolutionize how to approach issues like case reporting and forecasting possible solutions. It can also identify patterns and behaviors among customers, enabling to employ machine learning for similar tasks. Another valuable tool is dynamic case management (DCM). When combined with business process automation, DCM empowers us to manage complex documents and their lifecycles with precision. The flexibility of DCM proves vital for addressing specific customer needs. Notably, our reliance on coding has diminished significantly. In most cases, we find ourselves writing just a single line of code or occasionally making minor calls to specific tasks. Despite working on projects spanning several months, I can confidently say that I've rarely exceeded writing a hundred lines of code. This underscores the incredible efficiency of our approach, as we can meet even the most intricate customer requirements with minimal coding.

Within Spanish group service agents, we often encounter issues with translations. When implementing solutions, we noticed that certain parts, like K2 or case text, are sometimes inaccurately translated by our local partner responsible for Spanish translations. While some translations are excellent, others can be confusing. It appears that at times, our partners might be using Google Translate, resulting in translations lacking context and not being entirely understandable.

I have been working with it for seven years.

It provides excellent stability and consistently undergoes improvements and updates, ensuring a reliable and up-to-date solution. I would rate it nine out of ten.

It is highly scalable, making it suitable for various applications and accommodating almost any customer need. It can support a wide range of users, making it versatile for both small and large businesses. Customers can create advanced web apps, database services, and application services as per their requirements. While customization may come at an additional cost, Studio Creatio eliminates the need for different tools for customers of varying sizes, providing a comprehensive solution for diverse needs. I would rate it eight out of ten.

Their customer support service is very efficient. I would rate it ten out of ten.

Positive

The deployment process depends on the project, but in my experience is significantly faster compared to traditional solutions, taking less than half the time. While developing an application for a customer's problem might take three, four, or five times longer using traditional methods, with Studio Creatio, it's notably quicker. With traditional solutions, a one-month implementation in Studio Creatio could translate to six to eight months. This agility allows for rapid project completion and the ability to provide customers with working applications sooner while ongoing development continues.

The new pricing model introduced this year appears to be an improvement over the old one, even though there isn't a specific use case available for comparison at the moment. The new model seems flexible, especially for projects involving no-code or low-code solutions. It is fairly competitive.

My recommendation for using Studio Creatio is to obtain credentials and access the Creatio solution to address specific problems. It's a cost-effective option with ample study materials and practical exercises for mastering it. While the tool is intuitive, it's essential to invest some time in learning it. With around forty to fifty hours of preparation, you can begin working on simple projects, and with a bit more time, you will be equipped to tackle more complex ones effectively. I would rate it nine out of ten.

I use Studio Creatio in my company as a low-code and no-code platform since it offers customer relationship management software. I am a back-end user of the tool and not a front-end user.

The most valuable feature of the solution is that it is a low-code and no-code platform. The features of the solution are easy to use, and anyone can use it more or less.

Studio Creatio is a new product in the market, making its lack of maturity an area of concern. From an improvement perspective, the tool requires focusing on achieving a state of maturity.

In future releases of the product, it should be made more intuitive.

I have been using Studio Creatio for a year. My company has a partnership with Studio Creatio.

Stability-wise, I rate the solution a seven out of ten.

Scaling up the solution is easy as long as you are not doing many customizations.

I use the solution on a weekly basis.

The solution's technical support was very useful for me, and they were also very quick to respond and resolve my issues. I rate the technical support a nine out of ten.

Positive

I have experience with other solutions in the market. My company basically moved from a legacy product to a SaaS solution, which is Studio Creatio.

The product's initial setup phase was easier compared to Siemens but difficult compared to Salesforce.

The solution is deployed on the cloud as it is a SaaS application.

Studio Creatio is good at providing high performance and saving time and money.

I would describe Studio Creatio as an averagely-priced product. I rate the product price a five or six on a scale of one to ten, where one is cheap, and ten is expensive.

Against Studio Creatio, I evaluated options like Siemens and Salesforce. I choose Studio Creatio over other options since my current work requires me to use it.

My company's team is very happy with Studio Creatio.

I rate the overall product a nine out of ten.

We provide solutions for change management within engineering management and control documents. 

Our company uses Creatio with two different departments within our customers' organizations.  One is with the marketing department and the other is with their engineering department.

The most valuable feature of Studio Creatio is the ease of providing change for our customers. 

Creatio also provides us with scalability, performance and agility.

Studio Creatio can be used as a SaaS model, however, our customers are asking for the on-premise version. Creatio needs to stabilize their marketplace. When customers share their experience with the platform, the solutions should be easily added for global usage. 

Another improvement would be with integration. It is difficult to integrate particular technologies inside our customers' IT environment. 

I have been using Studio Creatio for three years.

The solution is stable.

Studio Creatio is scalable. We are able to accommodate numerous users for a large amount of documents and workflows.

Technical support at Studio Creatio provides good service in terms of partnership, sales, and in terms of starting to use the solution. They invite a lot of people in their community across the world, making it very useful for our developer team.

On the other hand, when you are implementing the solution, we can't get enough support from the vendor. The community is wide, and they help a lot by sharing developers' topics, the hard parts, or advice for integration.

The initial setup of Studio Creatio depends on the user's knowledge. If you compare it to OpenText it is much easier to install. However, if you compare the installation to other low-code solutions like Bubble, it is much more difficult. 

In some cases, we provide the solutions for records management for deep or hard requirements like archives. When a customer has large amounts of paper, it is a very difficult tool to set up.

In a fairly large company, we use a team of four analytic consultants and two developers to deploy the solution.

Our projects are usually based on three-month timelines, after that, we continue to provide management services. We do not just set up, finish and forget. 

Pricing depends on what you are comparing the solution to. If you compare it with ECM solutions like OpenText or IBM, Studio Creatio is inexpensive. If you compare it with solutions like Mendix, which is also low-code, it is also less expensive.

However, their pricing plans are not user-friendly because in many cases you have to buy different options to get additional features. 

The price is approximately $15 per month per user. 

For new users considering Studio Creatio, I would recommend going with a very simple, stable solution provided by a vendor. There are three of them, marketing, sales and service. 

Do not build a solution from scratch. Start by using the models or features for a particular industry and particular solution, and work closely with the vendor. It is better to choose from partners with a particular solution and not go deep into coding everything from scratch.

Overall, I would rate Studio Creatio a seven out of 10.

We use it for all customer stories. We usually use it for our sales processes and marketing campaigns.

We have integrated it with Beesender, which is a Creatio marketplace application to integrate with social networks. It enables chats for contacting the customers by using any social network they prefer. It can also integrate an automated bot to specific procedures, such as registering for an event.

The low-code tools and business process management that Creatio provides are useful for our internal processes. It is also very easy to use.

In this time of COVID, it is very important that all such solutions improve omnichannel communications and omnichannel marketing. Companies need to communicate with customers by using not just the phone number and email but also by using social networks. All companies today need artificial intelligence, machine learning, the internet of things, and social communication.

I can have several types of contacts, customers, employees, partners, and so on, and I would like to have a different view for each type of contact in the list view. Currently, there is no way to configure this. This is something I would like Creatio to improve.

I have been using this solution since 2015/16. But I had my first relation with Creatio, Bpm'online on those days, in 2011, when the solution was Client/Server, I work in a couple of projects in this year, one of them integrating with SAP/ERP.

In general, it is very stable. However, sometimes, we have some issues with communication performance, which is bad, but due to our Internet. It could be because we are in Chile, and Creatio is on some Amazon site in the United States. It is not a common issue.

It is very scalable. Our clients are medium and large companies in the Chilean market. The Chilean market is not the same as the United State market. A medium company in Chile has 20 to 30 Creatio users. A large company has 100 or 200 users. 

We are always working to include more users for our customers by bringing in new functionalities or delivering some specific implementations. For example, for customers working with properties, we start with sales processes, and they, later on, include legal users because they need to approve or review the contracts and so on. In this way, we get more users on Creatio for customers.

I am very happy with their support. They are very proactive, and their academy and documentation are also very good.

Sometimes we have some problems because I have no certified developer at this time, and it can get difficult to take the support of development because we have no one certified.

It is very easy because I have been working with Creatio for many years. For me, it is not difficult to implement. It is very transparent and easy to implement. The deployment took less than three months.

We recommend this solution to all our customers because of its functionalities and potential. It is not just for solving some CRM issues. You can also develop whatever you want by using the framework of Creatio. All companies need to develop some specific applications based on the needs of their business, and with Creatio, they can very easily integrate these implementations with their back-office products. I developed some specific applications for some customers by using this solution. It is a very good solution for every customer. 

I would rate Studio Creatio a nine out of ten. Creatio is continuously improving the code and delivering new functionalities. I am very happy with all the functionalities of Creatio.

We had an issue with non-structured business processes. We were trying to apply business rules and processes. We are using Studio Creatio to help us apply our business processes and rules.

This product enables  users to structure its business and completely automate. It is a very easy to use low code platform and helps fast usage of multiple process elements such as user pages, tasks, predefined emails, decision tasks. Process editor is simple and intuitive tool and provides flexibility to customize. This software is adequate for process automation, follow up with business operations, storing data along with data quality control. In addition, it comes with a tool for creating the overall summary. This software can be used as a stand alone solution for development since it has all the tools in one place.

This solution allows you to do everything step-by-step and it guides you through the entire process.

It is a low-code platform, that is very intuitive.

It has very defined tasks and has decision-based rules.

Studio Creatio is simple and intuitive.

It does not have the ability to run one single large process. When you run very large processes, it runs into some problems. We found a way around it by breaking it up into smaller processes. 

They have limits on the number of characters allowed to run processes. You have to come with a workaround, by segregating it.

If they could make the screenshots of the steps a bit easier and more intuitive on the back-end for the administrators, similar to the way it is created for the users, and like the rest of the tool.

I have been using Studio Creatio for 18 months.

We are using the updated version. We had an update four months ago.

Studio Creatio is highly stable.

This is a scalable solution.

You can run multiple processes at the same time and scalability is not an issue.

We have 80 people using this solution in our organization at the moment. We have plans to increase usage in the next year.

There is a wide range of roles across the organization; we have process specialist, we have some coders, analysts, and more.

Luckily, we have not had to contact technical support. In the beginning, when we were uncertain and required some clarification, they were highly-responsive.

Previously, we did not use another solution.

The initial setup was very simple and straightforward. 

The tool itself is very intuitive. 

Once you follow the steps on the screen, you are able to get into it very quickly.

We have one and a half dozen people to maintain this solution.

It wasn't necessary to evaluate other options.

I would rate Studio Creatio a nine out of ten.

Studio Creatio is a business automation platform and is very versatile. It can automate most of all the management process that you come across on a day-to-day basis in your corporation.

The most valuable features are performance, built-in variety of multiple task automation, and has international standards notations.

The solution does not allow extensive customization of the UI. I would like to have much more control over the UI when I build a process. Currently on the UI where the fields are placed and the layout is set in place and you cannot change it. Your experience is going to be the same throughout whatever use case that you are building from customer to customer. You can not have much control over how it looks for each customer. This is an area where they can improve on.

I have been using this solution for approximately one year.

The platform might have a few loading issues from the cloud. However, it is a very stable solution in the sense that you do not get your data erased or any critical problem. You only might receive some delays.

Studio Creatio is very scalable.

I have approximately 40 people using this solution in my organization.

The support agents are friendly and they respond quickly. You email them the query and then they get back immediately or they keep you updated on the timelines.

The solution does not need to be installed if you have the cloud instance, you enter a URL and you are ready to use the solution.

We have a team of 15 that does the implementation and maintenance of the solutions.

There is a license required for this solution.

I would recommend this solution to others if the use case fits. 

I rate Studio Creatio an eight out of ten.