Sales Creatio Reviews

Sales Creatio offers competitive pricing compared to other leading CRM solutions, providing enterprise users significant value. The enterprise edition is priced at $60 per user per month, billed annually, with a minimum of five users. Cheaper options start at $30 per user monthly. Costs are straightforward, with additional fees for premium connectors, storage, and larger marketing contact lists. Users appreciate the transparent pricing model, which is notably lower than popular competitors like Salesforce and Oracle.

• "Creatio's most basic plan, which has Growth, Enterprise, and Ultimate, I use the Enterprise version. It's a fully-featured CRM that includes sales, marketing, and service, along with the studio product."
• "Compared to Salesforce and other applications, Sales Creatio is a cost-effective solution."
• "Pricing for this solution is more affordable than Salesforce, and the costs are upfront."

Businesses use Sales Creatio primarily for managing sales processes, including B2B sales in manufacturing and distribution of high-tech equipment. It supports lead qualification, opportunity management, and contract finalization. Additionally, it aids in creating dashboards and providing a comprehensive view of sales performance. Organizations also utilize it for tech support, registering tickets, providing timely assistance, and managing complete sales cycles from lead generation to project management, ensuring seamless coordination between sales and support teams.

Customers describe Sales Creatio's service and support as excellent, professional, and prompt. They appreciate quick responsiveness and problem-solving, with technical teams often providing assistance quickly. Users find the support team attentive and effective, ready to escalate issues when necessary. Despite a few challenges with third-party integrations, support is praised for its dedication. Users note improvements over time, feeling valued compared to experiences with other major companies like Microsoft and Salesforce.

Users found Sales Creatio's setup straightforward compared to other CRMs. Many processes are available out of the box, requiring only minor configuration. Implementation timelines vary with company size and complexity but often range from one day to several months. Maintenance is minimal due to automatic updates. A business analyst familiar with Creatio speeds up deployment. Large deployments rarely exceed five and a half months, with smaller companies typically completing in weeks.

Sales Creatio is recognized for its scalability, accommodating small to large enterprises efficiently. With the ability to support a broad range of users, from tens to several thousand, it adapts well across diverse needs. Clients report flexibility in adding users, facilitated by reliable cloud platforms like AWS or Azure. It's suitable for handling various business processes and allows seamless scaling in enterprise environments, particularly benefiting larger organizations.

Sales Creatio is consistently praised for its stability, with many describing it as highly reliable and fast. Users report no significant issues or outages and commend its uptime. One incident with Azure was resolved by switching to Amazon, enhancing performance. The adaptability to connect clients based on location is well-received. Occasional slow loading is often attributed to the user's internet. With extensive global data centers, stability is rated nine out of ten by users.