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Genesys vs NEC

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Genesys
Based on 16 reviews.
NEC
Based on 2 reviews.
Overview
Information Not Available
NEC Corporation is a Japanese multinational provider of information technology services and products, with its headquarters in Minato, Tokyo, Japan. NEC provides information technology and network solutions to business enterprises, communications services providers and to government agencies. The company was known as the Nippon Electric Company, Limited, before rebranding in 1983 as just NEC. Its NEC Semiconductors business unit was one of the worldwide top 20 semiconductor sales leaders before merging it with Renesas Electronics. NEC is a member of the Sumitomo Group.
Sample Customers
Genesys PureConnect
Americas Credit Union, Nowa Era, ING Bank, SJ Traffic Control, Western & Southern Life, Thomas Cook Northern Europe, Raiffeisen Bank, T-Mobile Austria, BOS Bank, mBank, Lasik MD, Allianz, Memira, Goteborg Energi AB
NEC UNIVERGE Sphericall
The Peninsula Shanghai, Voorhees College, Keller Williams Realty, Curve
NEC UNIVERGE UC&C Contact Center
Nippon Express, Virtua Healthcare System, Ministry of Education Province of San Juan Argentina, Taj Hotels Resorts and Palaces, Olive View-UCLA Medical Center, Minaminihon Information Processing Center, Tift Regional Medical Center, TORO National Support Network
Popular Solutions
Top Industries
Educational Organization
18%
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
7%
Real Estate/Law Firm
22%
Computer Software Company
16%
Financial Services Firm
16%
Healthcare Company
13%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 4
Review 1 of 2
Customer Service
Review 1 of 15
Review 1 of 2
Technical Support
No Data Available
No Data Available
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