Gives your contact center a standards-based, multichannel software platform to blend all media types with your business systems.
Genesys PureConnect was previously known as Interactive Intelligence Customer Interaction Center, CIC.
Americas Credit Union, Nowa Era, ING Bank, SJ Traffic Control, Western & Southern Life, Thomas Cook Northern Europe, Raiffeisen Bank, T-Mobile Austria, BOS Bank, mBank, Lasik MD, Allianz, Memira, Goteborg Energi AB