Compare Hexnode vs ManageEngine

Hexnode

Based on 1 review.

ManageEngine

Based on 339 reviews.

Sample Customers

Hexnode UEM

Hilton Hotels & Resorts, bathstore, Portsmouth City Council, HG education, Litcargus For more details, visit: https://www.hexnode.com/mobile-device-management/hexnode-mdm-customer-reviews/

ManageEngine Endpoint Central

Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises

Popular Solutions

Hexnode UEM

1 reviews

ManageEngine ServiceDesk Plus

17 reviews

ManageEngine Endpoint Central

18 reviews

ManageEngine OpManager

15 reviews

Top Industries

Educational Organization

36%

Computer Software Company

11%

Retailer

Financial Services Firm

Educational Organization

31%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Francisco Lucio
Head of Network Management at Net Alive S.A. de C.V
I work in kiosk delivery for my users' laptops and cellular phones.
Read full review of Hexnode UEM »

Review 1 of 1

Anil Rao
Vice President Delivery & Operations at Rezilyens
We primarily use ManageEngine ServiceDesk Plus to define and manage use cases. Compared to ServiceNow, it serves as a...
Read full review of ManageEngine ServiceDesk Plus »
Tanveer Khalid
Technical Consultant at Kidan
I use this tool for monitoring and managing our network infrastructure. It helps us keep track of our entire setup...
Read full review of ManageEngine Site24x7 »
Md Abdul Hakim
System Engineer at Corporate Projukti Limited
We started using Microsoft Azure a couple of years ago, and now we're trying to use some management task manager...
Read full review of ManageEngine IT Asset Management »
Abrar Hussain Khan
Technology Lead at GMG
I use the solution to validate systems that are not patched and ensure security compliance. I conduct regular checks...
Read full review of ManageEngine Patch Manager Plus »
SahilRana
Manager - IT at Milliman
We primarily use ManageEngine Endpoint Central for patch management. We still have around 300 servers, all of them...
Read full review of ManageEngine Endpoint Central »

Review 1 of 5

Customer Service

Francisco Lucio
Head of Network Management at Net Alive S.A. de C.V
The support is pretty fast. It works online because it's in the cloud. However, since it's in English, it poses...
Read full review of Hexnode UEM »

Review 1 of 1

Hussein Taha
IT Enterprise System Administrator at Nafeza
I rate the technical support a seven out of ten. We have been using the solution for almost a year and haven't faced...
Read full review of ManageEngine ADManager Plus »
Babatunde-Olugbode
Technical presales engineer at Avetium Consult Ltd
I have been in touch with the ManageEngine technical support. They have been amazing when it comes to helping. I...
Read full review of ManageEngine Log360 »
Ossama Arab
Project Coordinator at United Al Saqer Group LLC
The customer service and support are okay.
Read full review of ManageEngine Applications Manager »
Abbasi Poonawala
Chief Enterprise Architect at a financial services firm
I am quite satisfied with the customer support. They have bigger support teams available and the routing to the...
Read full review of ManageEngine Endpoint Central »
CarlosPerez7
Director of IT at Health Choice Network, Inc.
The customer service is not as good as it should be. Sometimes they get a little convoluted.
Read full review of ManageEngine ServiceDesk Plus »
Gabriel Clement
Lead IT Security and Remediation at ARM Holdings Company
We have purchased a subscription for the solution's global technical support service. It enables patch updates at...
Read full review of ManageEngine OpManager »
Sereyreach Dy
Security Infrastructure Engineer at NP Secure Co.,Ltd
The solution's technical support is top-notch. Whenever I have a question, they get back to me immediately, which is...
Read full review of ManageEngine Patch Manager Plus »
Kimberly Brock
Technical Security Engineer & Data Governance at a computer software company
Typically, I've received very good support from them. But Sometimes it depends on who I get. They've also walked...
Read full review of ManageEngine ADManager Plus »
Bill Lamon
Information Technology Manager at B&I Contractors
The technical support is hit-or-miss. Sometimes you get somebody who really knows what they are doing and can solve...
Read full review of ManageEngine ADSelfService Plus »
Anonymous User
Network Admin at a manufacturing company
Customer Service: Customer service is very good & polite. As I mentioned elsewhere, they should appoint more tech...
Read full review of ManageEngine Firewall Analyzer »
Anonymous User
Solutions Architect
Customer Service: Excellent. They have a local partner in the Philippines, ITG, who provides primary support. They...
Read full review of ManageEngine Applications Manager »
Anonymous User
Network Technician at a tech services company
Very happy with tech support but would like to see someone there on the weekends.
Read full review of ManageEngine Endpoint Central »
Anonymous User
Administrador Sistemas VMware at a tech services company
We also contacted the support team from the Desktop Central in this case ManageEngine. I don't remember well what was...
Read full review of ManageEngine Desktop Central MSP [EOL] »
Anonymous User
Network Administrator at a maritime company
I have not had any issues, so I have not needed to contact technical support.
Read full review of ManageEngine Endpoint Central »
Anonymous User
Systems Administrator at a financial services firm
Technical support is not up to the mark. In my opinion, this is the area where they should look after more carefully.
Read full review of ManageEngine Endpoint Central »
Chandraprakash Velmurugan
Project Leader - Release & Deployment at Solverminds
We opened a technical support ticket we used on the initial setup date and the response was very quick. They have...
Read full review of ManageEngine Applications Manager »
Anonymous User
System Engineer at a university
Customer Service: Absolutely fantastic. ManageEngine support representatives are able to do almost anything at...
Read full review of ManageEngine IT360 »
Hai Quach
Senior IT Consultant at Yusen Logistics
The solution's customer service is responsive.
Read full review of ManageEngine Patch Manager Plus »
AmerSyed
Infrastructure Lead at Dar Global
I require support from time to time and usually write to them for assistance. While they are generally good, there...
Read full review of ManageEngine Endpoint Central »
Belal Shamim
Practice Lead at a tech services company
I have used tech support. I find them helpful, and they give correct advice.
Read full review of ManageEngine Applications Manager »
Michael Asa
System Administrator at SKN Caribecafe Ltda
Customer service is actually quite good.
Read full review of ManageEngine Patch Manager Plus »
Anonymous User
ITSM Engineer at a tech services company
Technical support has been okay. It's good. However, sometimes it takes longer to answers some questions. I want to...
Read full review of ManageEngine ServiceDesk Plus »
Christian-Torres
Desktop Engineer at Arcade TI
The technical support team is good.
Read full review of ManageEngine IT Asset Management »
Abrar Hussain Khan
Technology Lead at GMG
Online technical support is far better than partner support. Overall, I would rate the support as an eight out of ten.
Read full review of ManageEngine IT Asset Management »
Srijith Chandran
Senior Manager at a consultancy
The support we get from ManageEngine is good.
Read full review of ManageEngine Vulnerability Manager Plus »
Anonymous User
Senior IT Manager
The technical support is excellent.
Read full review of ManageEngine Endpoint Central »
Sachin Nagpal
Project Manager at NIIT Limited
We have not needed the technical support but we know it is there if we need it.
Read full review of ManageEngine OpManager »
Abdulaziz Alghamdi
System Engineer at Saudia technic
Support provides all the necessary guides and instructions on building, implementing, and deploying the Software...
Read full review of ManageEngine Endpoint Central »
Anonymous User
IT Manager at The White Family Companies, Inc.
The few times we have contacted customer support they have always very quickly solved the problem. Every support...
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Abrar Hussain Khan
Technology Lead at GMG
Customer service and support are excellent, with a perfect score of ten out of ten. The support team is easily...
Read full review of ManageEngine Patch Manager Plus »

Review 1 of 30

Technical Support

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