ManageEngine Applications Manager Reviews

Name: ManageEngine Applications Manager
Brand: ManageEngine
Rating: 3.8 (17 reviews)

3.8 out of 5

17 reviews
80% willing to recommend

831 followers

What is ManageEngine Applications Manager?

ManageEngine Applications Manager is an application performance management (APM) solution that is designed to give users deep insights into both the way that their applications perform and the way that users of those applications experience them. Organizations can use this solution to identify areas where their critical applications are lacking and address them before there are any negative repercussions. ManageEngine Applications Manager is the kind of tool that companies of all sizes can use to keep their applications running in the best way possible.

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ManageEngine Applications Manager is the #26 ranked solution in APM tools and #27 ranked solution in top Cloud Monitoring Software. PeerSpot users give ManageEngine Applications Manager an average rating of 7.6 out of 10. Based on the analysis of the 17 most recent ManageEngine Applications Manager reviews, the overall sentiment is positive, with a sentiment score of 7.5. ManageEngine Applications Manager is most commonly compared to Dynatrace: ManageEngine Applications Manager vs Dynatrace. ManageEngine Applications Manager is popular among the large enterprise segment, accounting for 61% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 19% of all views.

Buyer's Guide

ManageEngine Applications Manager

November 2024

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Featured reviews

Ossama Arab

Project Coordinator at United Al Saqer Group LLC

The primary use case is for services and incident management. The anomaly detection feature helps with maintaining the system's health. It is regarding our IT incident center. ManageEngine is for incident management and monitoring. The inventory of assets needs improvement. The asset…

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Bhavani Prasad Paragi

General Manager at Qwikcilver

Our primary application of this solution revolves around IT infrastructure monitoring. We focus on alert consolidation from core network and service levels to enhance our service management framework Implementing this solution has substantially streamlined our asset management processes and…

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Ajayi Oluwaseun

System administrator at Nigeria LNG Limited

I am impressed with the tool's reporting feature which is simple. I would like the solution to improve the ability to track services. I have been using the solution for more than four to five years. I would rate the solution's stability an eight point five out of ten. I would rate the…

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ManageEngine Applications Manager mindshare

Product category:

As of December 2024, the mindshare of ManageEngine Applications Manager in the Application Performance Monitoring (APM) and Observability category stands at 0.7%, up from 0.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

PeerAnalyst reports

Type	Title	Date
Category	Application Performance Monitoring (APM) and Observability	Dec 17, 2024	Download
Product	Reviews, tips, and advice from real users	Dec 17, 2024	Download
Comparison	ManageEngine Applications Manager vs Datadog	Dec 17, 2024	Download
Comparison	ManageEngine Applications Manager vs Dynatrace	Dec 17, 2024	Download
Comparison	ManageEngine Applications Manager vs New Relic	Dec 17, 2024	Download

Title	Rating	Mindshare	Recommending
Dynatrace	4.4	12.4%	95%	344 interviews Add to research
Datadog	4.3	10.1%	96%	187 interviews Add to research

Valuable Features

ManageEngine Applications Manager's ease of use, comprehensive dashboard, extensive monitoring features, flexibility to deploy, integration capability, cost-effectiveness, and support stand out. Users appreciate its ability to monitor Kubernetes, helpful documentation, simple reporting, Service Level Management customization, service desk utility, and incident management capabilities. Regular updates and ITSM compliance also add value.

"The anomaly detection feature helps with maintaining the system's health. It is regarding our IT incident center."
"The Service Level Management (SLM) rules engine stands out due to its flexibility and customization capabilities, making it an invaluable tool for tailoring processes to our specific needs."
"ManageEngine Applications Manager's installation is pretty easy."

Room for Improvement

Dashboards need improvement and better integration among tools is required. The interface should be more user-friendly for new users and offer deeper analytical data. Enhancing data post-processing, including AI and OpenTelemetry, would be beneficial. The agent's stability under heavy load and the overall scalability need to be addressed. Stronger third-party integrations and better asset inventory are necessary enhancements.

"The inventory of assets needs improvement."
"The integration process with third party tools poses some challenges; enhancing the robustness of these integrations could greatly improve overall functionality and user experience."
"The agent often crashes when there is too much load on the application side. If a sudden storm of data comes in, the agent crashes down most of the time."

ROI

Users have seen significant returns from ManageEngine Applications Manager with improvements in infrastructure monitoring leading to reduced downtimes, better issue resolution times, and enhanced application performance. The tool's comprehensive insight into resource utilization has enabled cost savings through optimized allocations. Furthermore, deployment and integration ease have translated to lower operational costs, contributing to financial efficiency.

Pricing

ManageEngine Applications Manager offers yearly licensing costs. The pricing is considered reasonable and more affordable compared to other solutions in the market. The standard license covers most features, but there are also paid add-ons available. The annual licensing cost depends on the number of monitors connected, with the price reflecting once it reaches two hundred monitors.

"The solution is noted for its cost-effectiveness, a crucial consideration for potential users."
"Price-wise, it is a cheap tool...The solution's licensing model is subscription-based, in which yearly payments are to be made."
"The solution's licensing costs are yearly."

Popular Use Cases

Primary use cases of ManageEngine Applications Manager include application performance monitoring, analyzing JVM parameters, alert consolidation, managing services, troubleshooting, SQL and node monitoring, infrastructure monitoring, researching CF quotas, test-compiling products, and modernizing applications. Deployments are often on-premises, with some usage as a service.

Service and Support

ManageEngine Applications Manager's customer service and support are generally good, but feedback varies. Some find technical support responsive and helpful, while others face challenges due to regional compliance or slow feature updates. Many users appreciate the direct access to the support team in India, rating them highly. Recent improvements in responsiveness have been noted. However, there are comments on inconsistent support speed and limitations linked to the application's capabilities.

Deployment

The initial setup of ManageEngine Applications Manager is straightforward and fast, typically taking less than a week. Users find the deployment process simple and easy. With detailed instructions and helpful documentation, installation and configuration are quick, often requiring only one person. For some, it takes just a couple of hours. The process is user-friendly, even for those with basic to intermediate experience, allowing a smooth start without complexity.

Scalability

ManageEngine Applications Manager is scalable for handling up to ten thousand monitors and thousands of users, making it suitable for large-scale enterprises. While some see it as ideal for small to medium-sized businesses, others highlight its capacity for over two thousand users. Scalability can depend on hardware requirements and user management needs. It has proven effective for various company sizes, though some have limited experience with its full scalability options.

Stability

Some found ManageEngine Applications Manager to be very stable, while others reported significant stability issues, requiring frequent vendor support. Ratings varied, with some users rating stability as high as 8.5 out of 10. Stability was excellent for some, especially after implementation, although upgrades posed challenges.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our ManageEngine Applications Manager Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

19%

Financial Services Firm

16%

Government

10%

Manufacturing Company

Healthcare Company

Retailer

Insurance Company

Transportation Company

Real Estate/Law Firm

Educational Organization

Comms Service Provider

Wholesaler/Distributor

Legal Firm

Media Company

Logistics Company

Marketing Services Firm

Non Profit

Outsourcing Company

Performing Arts

Energy/Utilities Company

University

Construction Company

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Learn more about ManageEngine Applications Manager

ManageEngine Applications Manager Benefits

Some of the ways that organizations can benefit by deploying ManageEngine Applications Manager include:

Gain real-time comprehensive insights. ManageEngine Applications Manager makes it possible for organizations to gain deep insights into every aspect of an application’s performance. This takes place in real time and enables users to take complete control of their application’s management.

Keep applications running smoothly. Organizations don’t have to worry about missing issues that will disrupt users’ ability to have a smooth experience. ManageEngine Applications Manager detects any issues and allows administrators to quickly address them before they can become major problems for users.

Ease of use. ManageEngine Applications Manager is designed to be intuitive to use so that organizations do not need to formally train employees in its use. This saves time and makes organizations more productive.

ManageEngine Applications Manager Features

Some of the many useful features ManageEngine Applications Manager has to offer include:

AI-powered threat detection and remediation. ManageEngine Applications Manager leverages AI software to spot issues as they arise and to alert administrators. Additionally, users can use this AI to automate issue remediation, which will allow administrators to focus on other tasks.

Advanced analytics. ManageEngine Applications Manager uses various analytics tools to enable users to gain critical insights from their data. These include custom dashboards that allow you to display and interpret data.

Real user monitoring. Administrators have access to tools that allow them to monitor users’ application traffic. The tools deliver detailed reports that track various critical pieces of information related to the users and their application user experience.

Reviews from Real Users

ManageEngine Applications Manager is a solution that stands out when it is compared to many of its competitors. It is part of a complete suite of management tools that users can take advantage of. The way that ManageEngine Applications Manager keeps up to date with a regular schedule of software updates enables organizations to manage their applications without worrying that they are missing any important capabilities or features. If any feature is absent, users can integrate the solution with other monitoring solutions. ManageEngine Applications Manager regularly undergoes updates that ensure that users have access to all of the latest features and patches.

Rodrigo T., the CEO of AXIOVISTA spa, writes, “This solution is a part of a complete suite of management tools. So, it can be integrated with other solutions for monitoring networks, which is very important. You can expand it or interconnect it with many other tools, which is a powerful feature.”

Syed A., the enterprise senior account manager of sales at a tech services company, writes, “Our customers appreciate that ManageEngine sends regular updates, upgrading their software several times a year.”

ManageEngine Applications Manager was previously known as Applications Manager.