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ManageEngine Applications Manager vs eG Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

eG Enterprise
Ranking in Application Performance Monitoring (APM) and Observability
36th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
21
Ranking in other categories
Network Monitoring Software (52nd), IT Infrastructure Monitoring (44th)
ManageEngine Applications M...
Ranking in Application Performance Monitoring (APM) and Observability
45th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
17
Ranking in other categories
Cloud Monitoring Software (36th)
 

Mindshare comparison

As of July 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of eG Enterprise is 0.3%, down from 0.4% compared to the previous year. The mindshare of ManageEngine Applications Manager is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Jose Ramon Crespo - PeerSpot reviewer
Utilize artificial intelligence for faster issue response and seamless ITSM integration
The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features. These capabilities help us gather more information and analyze it faster, leading to better responses to issues. The tool is also excellent at integrating with ITSM ( /categories/it-service-management-itsm ) services, providing a seamless alerting system for our customers.
Bhavani Prasad Paragi - PeerSpot reviewer
Implementing this solution has substantially streamlined our asset management processes and enabled proactive issue detection
Our primary application of this solution revolves around IT infrastructure monitoring. We focus on alert consolidation from core network and service levels to enhance our service management framework Implementing this solution has substantially streamlined our asset management processes and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time."
"Enormous capability to monitor Citrix environments."
"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."
"Single pane of glass to review status of the full environment."
"The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features."
"The product is simple to use."
"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."
"EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."
"The most valuable feature of this solution is its ease of use."
"We do not have pricing constraints as an organization, because we do have reservations about ManageEngine being functionally scalable."
"ManageEngine Applications Manager maintains the historical data and it's easy for us to analyze the trends and patterns and fix them accordingly."
"The most valuable feature is the ability to be able to monitor Kubernetes."
"ITSM is a valuable feature, it complies with the requirements in Pakistan."
"I am impressed with the tool's reporting feature which is simple."
"ManageEngine Applications Manager's installation is pretty easy."
"Its price and the flexibility to deploy are the most valuable. Flexibility is very important, and you can scale from very basic to more complex. This solution is a part of a complete suite of management tools. So, it can be integrated with other solutions for monitoring networks, which is very important. You can expand it or interconnect it with many other tools, which is a powerful feature. We have a very good and long relationship with ManageEngine support guys. They provide very good support for us."
 

Cons

"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"The solution needs to enhance the management dashboards."
"would like to see improvements in the alarm display console."
"Needs to improve the networking monitor capabilities."
"Dashboards are difficult to create, and not so useful."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"The UI looks a little dated and could do with a refresh."
"Back-end configuration is not easy to implement."
"An area for improvement in ManageEngine Applications Manager is artificial intelligence. If AI is integrated into the solution, it'll be a piece of cake. Currently, it's all configured manually."
"I would like the solution to improve the ability to track services."
"Even with the top-notch dashboard, it could be made stronger in order to have an additional plug-in for analytics."
"They could probably rearrange the UI so that it would be easy for people who are new to the Application Manager to configure things."
"The inventory of assets needs improvement."
"The agent often crashes when there is too much load on the application side. If a sudden storm of data comes in, the agent crashes down most of the time."
"The problem is that implementation requires a significant amount of mapping effort."
"The dashboards in the interface need a lot of work."
 

Pricing and Cost Advice

"It'd be nice if the price was lower. That would be an improvement."
"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"
"eG Enterprise is much cheaper than the other products it competes with."
"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."
"It is not expensive."
"There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."
"The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."
"They are aligned with other enterprise solutions."
"ManageEngine Applications Manager has reasonable pricing. It's more affordable than other solutions in the market. My company has an instance-based license for ManageEngine Applications Manager. You can purchase a yearly subscription or a perpetual license. The standard license covers most features, but you can still have some paid add-ons."
"It is a cost-effective solution."
"The licensing costs for ManageEngine Applications Manager are around $1,200 per year. For additional monitors, you have to pay extra."
"Price-wise, it is a cheap tool...The solution's licensing model is subscription-based, in which yearly payments are to be made."
"Its price is good."
"The annual licensing depends on the number of monitors you have connected. Once you get to two hundred monitors you can see the price reflect."
"The solution is noted for its cost-effectiveness, a crucial consideration for potential users."
"The solution's licensing costs are yearly."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
13%
Government
11%
Retailer
8%
Computer Software Company
16%
Financial Services Firm
14%
Government
12%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What do you like most about eG Enterprise?
eG Enterprise has a single pane of glass for observability and monitoring.
What do you like most about ManageEngine Applications Manager?
ManageEngine Applications Manager's installation is pretty easy.
What is your experience regarding pricing and costs for ManageEngine Applications Manager?
The solution is noted for its cost-effectiveness, a crucial consideration for potential users.
What needs improvement with ManageEngine Applications Manager?
The integration process with third party tools poses some challenges; enhancing the robustness of these integrations could greatly improve overall functionality and user experience.
 

Also Known As

No data available
Applications Manager
 

Overview

 

Sample Customers

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
Certis Europe, Financial Domain, SaaS Office Suite, On Demand TV, Parliament's IT Systems, Sastra Technologies, UniServity
Find out what your peers are saying about ManageEngine Applications Manager vs. eG Enterprise and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.