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ManageEngine Applications Manager vs eG Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

eG Enterprise
Ranking in Application Performance Monitoring (APM) and Observability
38th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
21
Ranking in other categories
Network Monitoring Software (49th), IT Infrastructure Monitoring (44th)
ManageEngine Applications M...
Ranking in Application Performance Monitoring (APM) and Observability
42nd
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
17
Ranking in other categories
Cloud Monitoring Software (35th)
 

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of eG Enterprise is 0.3%, down from 0.3% compared to the previous year. The mindshare of ManageEngine Applications Manager is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Jose Ramon Crespo - PeerSpot reviewer
Utilize artificial intelligence for faster issue response and seamless ITSM integration
The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features. These capabilities help us gather more information and analyze it faster, leading to better responses to issues. The tool is also excellent at integrating with ITSM ( /categories/it-service-management-itsm ) services, providing a seamless alerting system for our customers.
Ossama Arab - PeerSpot reviewer
Anomaly detection maintains the system's health and good for monitoring
The primary use case is for services and incident management.   The anomaly detection feature helps with maintaining the system's health. It is regarding our IT incident center.  ManageEngine is for incident management and monitoring.  The inventory of assets needs improvement. The asset…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It gives good insight into inside of what's going on with Exchange."
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"The product is simple to use."
"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"eG Enterprise has a single pane of glass for observability and monitoring."
"The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features."
"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."
"I am impressed with the tool's reporting feature which is simple."
"The Service Level Management (SLM) rules engine stands out due to its flexibility and customization capabilities, making it an invaluable tool for tailoring processes to our specific needs."
"Its price and the flexibility to deploy are the most valuable. Flexibility is very important, and you can scale from very basic to more complex. This solution is a part of a complete suite of management tools. So, it can be integrated with other solutions for monitoring networks, which is very important. You can expand it or interconnect it with many other tools, which is a powerful feature. We have a very good and long relationship with ManageEngine support guys. They provide very good support for us."
"The feature that I have found most valuable in ManageEngine Applications Manager is its dashboard."
"The initial setup was straightforward, without complexity."
"ITSM is a valuable feature, it complies with the requirements in Pakistan."
"The most valuable feature of this solution is its ease of use."
"ManageEngine Applications Manager's installation is pretty easy."
 

Cons

"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"The solution needs to enhance the management dashboards."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"The UI looks a little dated and could do with a refresh."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"Needs to improve the networking monitor capabilities."
"An area for improvement in ManageEngine Applications Manager is artificial intelligence. If AI is integrated into the solution, it'll be a piece of cake. Currently, it's all configured manually."
"The dashboards in the interface need a lot of work."
"The agent often crashes when there is too much load on the application side. If a sudden storm of data comes in, the agent crashes down most of the time."
"Even with the top-notch dashboard, it could be made stronger in order to have an additional plug-in for analytics."
"The problem is that implementation requires a significant amount of mapping effort."
"I would like the solution to improve the ability to track services."
"They could probably rearrange the UI so that it would be easy for people who are new to the Application Manager to configure things."
"The inventory of assets needs improvement."
 

Pricing and Cost Advice

"They are aligned with other enterprise solutions."
"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."
"It is not expensive."
"eG Enterprise is much cheaper than the other products it competes with."
"The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."
"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."
"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."
"It'd be nice if the price was lower. That would be an improvement."
"It is a cost-effective solution."
"The solution is noted for its cost-effectiveness, a crucial consideration for potential users."
"The annual licensing depends on the number of monitors you have connected. Once you get to two hundred monitors you can see the price reflect."
"The licensing costs for ManageEngine Applications Manager are around $1,200 per year. For additional monitors, you have to pay extra."
"ManageEngine Applications Manager has reasonable pricing. It's more affordable than other solutions in the market. My company has an instance-based license for ManageEngine Applications Manager. You can purchase a yearly subscription or a perpetual license. The standard license covers most features, but you can still have some paid add-ons."
"The solution's licensing costs are yearly."
"Price-wise, it is a cheap tool...The solution's licensing model is subscription-based, in which yearly payments are to be made."
"Its price is good."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Government
11%
Manufacturing Company
8%
Computer Software Company
22%
Financial Services Firm
15%
Government
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What do you like most about eG Enterprise?
eG Enterprise has a single pane of glass for observability and monitoring.
What do you like most about ManageEngine Applications Manager?
ManageEngine Applications Manager's installation is pretty easy.
What is your experience regarding pricing and costs for ManageEngine Applications Manager?
The solution is noted for its cost-effectiveness, a crucial consideration for potential users.
What needs improvement with ManageEngine Applications Manager?
The integration process with third party tools poses some challenges; enhancing the robustness of these integrations could greatly improve overall functionality and user experience.
 

Also Known As

No data available
Applications Manager
 

Overview

 

Sample Customers

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
Certis Europe, Financial Domain, SaaS Office Suite, On Demand TV, Parliament's IT Systems, Sastra Technologies, UniServity
Find out what your peers are saying about ManageEngine Applications Manager vs. eG Enterprise and other solutions. Updated: April 2025.
848,716 professionals have used our research since 2012.