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ManageEngine Applications Manager vs eG Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024
 

Categories and Ranking

eG Enterprise
Ranking in Application Performance Monitoring (APM) and Observability
42nd
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
20
Ranking in other categories
Network Monitoring Software (50th), IT Infrastructure Monitoring (45th)
ManageEngine Applications M...
Ranking in Application Performance Monitoring (APM) and Observability
27th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
17
Ranking in other categories
Cloud Monitoring Software (26th)
 

Mindshare comparison

As of November 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of eG Enterprise is 0.3%, down from 0.3% compared to the previous year. The mindshare of ManageEngine Applications Manager is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

reviewer802371 - PeerSpot reviewer
Great visibility, easy to set up, and has very responsive technical support
The visibility and the ability to monitor user behavior are very useful to us. So is the fact that we have diagnostic capabilities. We divided the usage of these two parts - one for our business team and one for our support team where they can see the availability, performance, and application or service updates from a customer perspective. We appreciate that the team can understand the issue from our application, database, code, data integration, et cetera. We like that two different teams can use it and it fits each of their individual needs. Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us. The initial setup is pretty simple. The solution can scale. Technical support has been great.
Ossama Arab - PeerSpot reviewer
Anomaly detection maintains the system's health and good for monitoring
The primary use case is for services and incident management.   The anomaly detection feature helps with maintaining the system's health. It is regarding our IT incident center.  ManageEngine is for incident management and monitoring.  The inventory of assets needs improvement. The asset…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."
"User session details"
"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."
"The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time."
"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."
"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"The GUI is nicer than all the other graphical interfaces out there."
"What I like most about ManageEngine Applications Manager is its price point, apart from its technicalities. The solution is cheaper than its competitors. ManageEngine Applications Manager has helpful documentation that makes setting it up straightforward."
"The initial setup was straightforward, without complexity."
"The anomaly detection feature helps with maintaining the system's health. It is regarding our IT incident center."
"The most valuable feature of this solution is its ease of use."
"ITSM is a valuable feature, it complies with the requirements in Pakistan."
"The Service Level Management (SLM) rules engine stands out due to its flexibility and customization capabilities, making it an invaluable tool for tailoring processes to our specific needs."
"We do not have pricing constraints as an organization, because we do have reservations about ManageEngine being functionally scalable."
"The feature that I have found most valuable in ManageEngine Applications Manager is its dashboard."
 

Cons

"The solution needs to enhance the management dashboards."
"The UI looks a little dated and could do with a refresh."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"Back-end configuration is not easy to implement."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"I would like the solution to improve the ability to track services."
"The agent often crashes when there is too much load on the application side. If a sudden storm of data comes in, the agent crashes down most of the time."
"The inventory of assets needs improvement."
"They could probably rearrange the UI so that it would be easy for people who are new to the Application Manager to configure things."
"They can improve the post-processing of the data. AppDynamics has more powerful tools for post-processing or analytics. It has some limitations in more complex environments, but because we are free to use different solutions, we try to find what is best for the customers or the problem we are trying to solve."
"The problem is that implementation requires a significant amount of mapping effort."
"Even with the top-notch dashboard, it could be made stronger in order to have an additional plug-in for analytics."
"The dashboards in the interface need a lot of work."
 

Pricing and Cost Advice

"eG Enterprise is much cheaper than the other products it competes with."
"It is not expensive."
"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."
"There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."
"The product is very cheap."
"It'd be nice if the price was lower. That would be an improvement."
"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."
"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."
"The cost of this solution is not too bad, although it could be cheaper considering what you're getting for the price."
"The solution is noted for its cost-effectiveness, a crucial consideration for potential users."
"It is a cost-effective solution."
"Price-wise, it is a cheap tool...The solution's licensing model is subscription-based, in which yearly payments are to be made."
"The licensing costs for ManageEngine Applications Manager are around $1,200 per year. For additional monitors, you have to pay extra."
"ManageEngine Applications Manager has reasonable pricing. It's more affordable than other solutions in the market. My company has an instance-based license for ManageEngine Applications Manager. You can purchase a yearly subscription or a perpetual license. The standard license covers most features, but you can still have some paid add-ons."
"The annual licensing depends on the number of monitors you have connected. Once you get to two hundred monitors you can see the price reflect."
"The solution's licensing costs are yearly."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
13%
Manufacturing Company
11%
Healthcare Company
9%
Computer Software Company
19%
Financial Services Firm
16%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What do you like most about eG Enterprise?
eG Enterprise has a single pane of glass for observability and monitoring.
What do you like most about ManageEngine Applications Manager?
ManageEngine Applications Manager's installation is pretty easy.
What is your experience regarding pricing and costs for ManageEngine Applications Manager?
The solution is noted for its cost-effectiveness, a crucial consideration for potential users.
What needs improvement with ManageEngine Applications Manager?
The integration process with third party tools poses some challenges; enhancing the robustness of these integrations could greatly improve overall functionality and user experience.
 

Also Known As

No data available
Applications Manager
 

Overview

 

Sample Customers

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
Certis Europe, Financial Domain, SaaS Office Suite, On Demand TV, Parliament's IT Systems, Sastra Technologies, UniServity
Find out what your peers are saying about ManageEngine Applications Manager vs. eG Enterprise and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.