Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us.
eG Enterprise offers a comprehensive monitoring solution with a single console and visual topology view for performance insights. Auto-configuration and thresholding enhance operational efficiency. It effectively monitors Citrix and end-user experiences, though TCP latency and networking capabilities need improvement. Licensing costs are higher than competitors, and it currently lacks OpenShift container monitoring. Enhanced price flexibility is needed for smaller businesses. eG Enterprise's strength lies in monitoring flexibility and end-user experience management.