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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

eG Enterprise collaboratively engages in development to enhance serviceability with both new and old technologies.
eG Enterprise features comprehensive modules for application performance monitoring, server monitoring, and network-based monitoring.
eG Enterprise is easy to use, allowing users to quickly gather seventy-five to eighty percent of necessary information based on real user experiences and diagnostics.
eG Enterprise operates through a single pane of glass for observability and monitoring.
eG Enterprise offers some AI-based capabilities for monitoring.

CONS

eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, the price is quite expensive considering the APM functionalities.
Monitoring containerized services or any service deployed on OpenShift is not available in eG Enterprise.
The integration must be improved.
eG Enterprise should enhance its management dashboards.
The platform should improve on the security side and include some more API integrations into wider application platforms.
 

eG Enterprise Pros review quotes

reviewer802371 - PeerSpot reviewer
Jun 30, 2021
Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us.
RS
Oct 18, 2017
The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time.
SeniorSyf518 - PeerSpot reviewer
Dec 10, 2017
The GUI is nicer than all the other graphical interfaces out there.
Learn what your peers think about eG Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
it_user770535 - PeerSpot reviewer
Nov 9, 2017
The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers.
it_user553338 - PeerSpot reviewer
Nov 16, 2016
Single pane of glass to review status of the full environment.
it_user790458 - PeerSpot reviewer
Dec 18, 2017
It gives good insight into inside of what's going on with Exchange.
OK
Dec 2, 2021
Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.
reviewer802371 - PeerSpot reviewer
Jun 21, 2022
What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics.
it_user770532 - PeerSpot reviewer
Nov 9, 2017
Its ability to monitor failures and to restart a Windows service when it fails.
AA
Nov 17, 2023
The product is simple to use.
 

eG Enterprise Cons review quotes

reviewer802371 - PeerSpot reviewer
Jun 30, 2021
The solution needs to enhance the management dashboards.
SeniorSyf518 - PeerSpot reviewer
Dec 10, 2017
Back-end configuration is not easy to implement.
it_user770535 - PeerSpot reviewer
Nov 9, 2017
Their dashboards could use some improvement. The ability to customize them a bit more.
Learn what your peers think about eG Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
it_user553338 - PeerSpot reviewer
Nov 16, 2016
Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap.
it_user790458 - PeerSpot reviewer
Dec 18, 2017
Dashboards are difficult to create, and not so useful.
OK
Dec 2, 2021
eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring.
reviewer802371 - PeerSpot reviewer
Jun 21, 2022
In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us.
it_user770532 - PeerSpot reviewer
Nov 9, 2017
The interface could be improved as it is not real intuitive. It is not user-friendly.
AA
Nov 17, 2023
The integration must be improved.
it_user687858 - PeerSpot reviewer
Jun 20, 2017
The UI looks a little dated and could do with a refresh.