Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us.
eG Enterprise collaboratively develops enhancements, offering comprehensive modules for monitoring application, server, storage, and network with a straightforward design for operational simplicity. It includes a single pane of glass for enhanced observability but needs to improve dashboards, reduce licensing costs, and add containerized service monitoring like OpenShift. Integration and security require more API integrations into wider platforms.